Jacksonville
Ask about Jacksonville
Ask in your own words. We look up programs and offices for Jacksonville and tell you where to go next.
Local offices in Jacksonville
We found these on official websites. Call before you go, since hours and places can change.
Housing help · City office
Jacksonville Housing Authority
895 Gardner Drive SE, Jacksonville, AL 36265
Help here
- Affordable housingApply for housing or ask about affordable housing for eligible families.Apply online
Last checked October 9, 2026 · Found on jacksonvillealhousing.com
Utilities · Regional office
Jacksonville Water Works, Gas & Sewer Board Business Office
103 Pelham Rd. S, Jacksonville, AL 36265
Help here
- Utility accounts and billsGet help with your city water, gas, and sewer account or bill.
Last checked October 9, 2026 · Found on jacksonville-al.org
Older adults · City office
Jacksonville Senior Center
501-C Alexandria Rd. SW, Jacksonville, AL 36265
Help here
- Senior programsContact the senior center about programs and activities for older adults.
Last checked October 9, 2026 · Found on jacksonville-al.org
Local office · City office
Jacksonville City Hall
320 Church Ave. SE, Jacksonville, AL 36265
Help here
- City services and resident concernsContact the city about local services, report a problem, or share a concern.Read more
Last checked October 9, 2026 · Found on jacksonville-al.org
State office
Alabama Law Enforcement Agency Driver License Office, Calhoun County
1703 Pelham Road South, Jacksonville, AL 36265
Help here
- Driver licensingVisit for driver license services and any required testing.
Last checked October 9, 2026 · Found on alea.gov
Library · City office
Jacksonville Public Library
200 Pelham Rd. S, Jacksonville, AL 36265
Help here
- Library cards, books, and public computersGet a library card, borrow books, or use a public computer and Wi-Fi.Read more
Last checked October 9, 2026 · Found on jacksonville-al.org
Parks and recreation · City office
Jacksonville Community Center
501 Alexandria Rd. SW, Jacksonville, AL 36265
Help here
- Parks and recreationContact Parks and Recreation about city recreation programs and activities.Read more
Last checked October 9, 2026 · Found on jacksonville-al.org
City of Jacksonville, Alabama website
Checked on October 9, 2026
Nonprofits that serve Jacksonville
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Community Food Bank of Central Alabama
4336 Turin Drive, Bessemer, AL 35020
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Services Alabama, Inc.
Listed on lsc.gov, checked on October 10, 2026
Offices for all of Calhoun County
Jacksonville is in Calhoun County. These county and state offices serve people there too.
Human services · State office
Calhoun County Department of Human Resources
415 West 11th St., Anniston, AL 36202
Help here
- Food assistanceApply for food assistance and ask about your benefits.
- Family and child servicesGet help with family services and child welfare concerns.
- Child supportGet help with child support services and payments.
Last checked October 8, 2026 · Found on dhr.alabama.gov
Community action · Nonprofit
Community Action Agency of Talladega, Clay, Randolph, Calhoun, and Cleburne Counties
136 Court Street North, Talladega, AL 35161
Help here
- Energy and utility assistanceAsk about help with energy bills and other assistance for eligible households.
Last checked October 8, 2026 · Found on communityactiontcrcc.com
Housing help · Regional office
Anniston Housing Authority
500 Glen Addie Ave, Anniston, AL 36201
Help here
- Affordable housingApply for public housing or a voucher to help pay rent.Apply online
Last checked October 8, 2026 · Found on annistonhousing.org
Housing help · City office
Jacksonville Housing Authority
895 Gardner Drive Southeast, Jacksonville, AL 36265
Help here
- Affordable housingAsk about affordable housing for eligible families.
Last checked October 8, 2026 · Found on jacksonvillealhousing.com
Human services · Regional office
211 Connects Alabama
Help here
- Health and human services referralsCall 211 for free help finding local food, housing, utility, health, and other community services.
Last checked October 9, 2026 · Found on 211connectsalabama.org
Public health · State office
Calhoun County Health Department
3400 McClellan Boulevard, Anniston, AL 36201
Help here
- Public health clinicGet vaccinations, family planning, testing, and other clinic services.Read more
- Birth, death, marriage, and divorce recordsRequest certified copies of Alabama vital records.Read more
- WICApply for food and nutrition support for eligible pregnant people, new parents, infants, and children under five.Read more
Last checked October 8, 2026 · Found on alabamapublichealth.gov
Alabama programs by kind of help
These are run by Alabama and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 2-1-1 Connects Alabama
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988