DeKalb
Ask about DeKalb
Ask in your own words. We look up programs and offices for DeKalb and tell you where to go next.
Local offices in DeKalb
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
City of DeKalb Community Services
164 E. Lincoln Highway, DeKalb, IL 60115
Help here
- Community services and grantsAsk about city community development programs and grants that support local services and neighborhood improvements.
Last checked October 8, 2026 · Found on cityofdekalb.com
Housing help · County office
Housing Authority of the County of DeKalb
310 N. 6th Street, DeKalb, IL 60115
Help here
- Housing assistanceThe authority offers housing applications, rental listings, and information about housing resources.Apply online
Last checked October 8, 2026 · Found on dekcohousing.com
Utilities · City office
City of DeKalb Utility Billing
164 E. Lincoln Highway, DeKalb, IL 60115
Help here
- Utility bills and assistanceGet help with water, sewer, and garbage bills, and ask about income-based assistance if you are age 62 or older or disabled.Apply online
Last checked October 8, 2026 · Found on cityofdekalb.com
Local office · City office
City of DeKalb City Hall
164 E. Lincoln Highway, DeKalb, IL 60115
Help here
- City information and helpCall or visit City Hall for help finding the right city department.
Last checked October 8, 2026 · Found on cityofdekalb.com
State office
Illinois Secretary of State Driver Services Facility
1360 Oakwood Street, DeKalb, IL 60115
Help here
- Driver and vehicle servicesVisit for driver and vehicle services; appointments are required for driver services.
Last checked October 8, 2026 · Found on ilsos.gov
Library · Regional office
DeKalb Public Library
309 Oak Street, DeKalb, IL 60115
Help here
- Library materials and programsGet a library card to borrow books and other materials, use library resources, and join programs for all ages.Apply online
Last checked October 8, 2026 · Found on dkpl.org
Parks and recreation · Regional office
DeKalb Park District
1403 Sycamore Road, DeKalb, IL 60115
Help here
- Parks and recreation programsFind parks, recreation facilities, and programs for children and adults.
Last checked October 8, 2026 · Found on dekalbparkdistrict.com
Checked on October 8, 2026
Nonprofits that serve DeKalb
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Northern Illinois Food Bank
273 Dearborn Court, Geneva, IL 60134
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Prairie State Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Family Services Agency of Dekalb County
1325 Sycamore Rd., DeKalb, IL 60115
Listed on nascsp.org, checked on October 9, 2026
Offices for all of DeKalb County
DeKalb is in DeKalb County. These county and state offices serve people there too.
State office
Illinois Department of Human Services, DeKalb Office
1629 Afton Road, Sycamore, IL 60178
Help here
- SNAP and medical assistanceResidents can get help with applications for food and medical assistance programs.Apply online
Last checked October 8, 2026 · Found on dhs.state.il.us
Public health · County office
DeKalb County Health Department
2550 N. Annie Glidden Road, DeKalb, IL 60115
Help here
Last checked October 8, 2026 · Found on health.dekalbcounty.org
Mental health and recovery · County office
DeKalb County Community Mental Health Board
2500 N. Annie Glidden Road, Suite B, DeKalb, IL 60115
Help here
- Behavioral health resourcesThe board connects residents and families with resources for mental illness, developmental disabilities, and substance use.
Last checked October 8, 2026 · Found on dekalbcounty.org
Courts and legal help · County office
DeKalb County Self Help Legal Center
133 W. State Street, first floor, Sycamore, IL 60178
Help here
- Court self-helpThe center helps people find court forms and understand filing steps and court procedures.
Last checked October 8, 2026 · Found on dekalbcounty.org
Older adults · Regional office
Northwestern Illinois Area Agency on Aging
1111 S. Alpine Road, Suite 600, Rockford, IL 61108
Help here
- Aging and caregiver supportThe agency connects older adults, adults with disabilities, and caregivers in DeKalb County with services and support.
Last checked October 8, 2026 · Found on nwilaaa.org
Veterans · County office
Veterans Assistance Commission of DeKalb County
2500 N. Annie Glidden Road, Suite A, DeKalb, IL 60115
Help here
- Veterans benefits helpThe commission helps veterans and their families apply for benefits and follow up on claims.
Last checked October 8, 2026 · Found on dekalbcounty.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988