Jonesboro

Local offices in Jonesboro

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Jonesboro Utilities

  1101 Public Square, Jonesboro, IL 62952

  Help here

  • Gas, water, sewer, trash, and utility billsContact the city about gas, water, sewer, and trash service or your utility bill.
  Call 618-833-2712DirectionsWebsite

  Last checked October 9, 2026 · Found on cojil.org

• Library · Regional office

  Jonesboro Public Library

  412 South Main Street, Jonesboro, IL 62952

  Help here

  • Library servicesVisit the library to use its collection and other library services.
  Call 618-833-8121DirectionsWebsite

  Last checked October 9, 2026 · Found on share.illinoisheartland.org

• Local office · City office

  Jonesboro City Hall

  1101 Public Square, Jonesboro, IL 62952

  Help here

  • City services and informationVisit or call City Hall for help with city services and information.
  Call 618-833-2712DirectionsWebsite

  Last checked October 9, 2026 · Found on cojil.org

City of Jonesboro, Illinois website

Checked on October 9, 2026

Nonprofits that serve Jonesboro

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Union County

Jonesboro is in Union County. These county and state offices serve people there too.

• State office

  Illinois Department of Human Services Family Community Resource Center in Union County

  1000 North Main Street, Anna, IL 62906

  Help here

  • Cash, SNAP, and medical assistance applicationsYou can apply in person for cash, food, and medical assistance.Apply online
  Call 618-833-2118DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Local office · Nonprofit

  211 Illinois

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Courts and legal help · Regional office

  Union County Legal Self-Help Center

  Stinson Memorial Public Library District, 409 South Main Street, Anna, IL 62906

  Help here

  • Court and legal self-help informationResidents can use court forms and get information about legal procedures and referrals to free or low-cost legal help.
  Call 618-833-2521DirectionsWebsite

  Last checked October 8, 2026 · Found on illinoislegalaid.org

• Older adults · Regional office

  Egyptian Area Agency on Aging

  200 E. Plaza Drive, Carterville, IL 62918

  Help here

  • Aging and caregiver supportThe agency connects older adults and their caregivers with local programs, benefits, and support.Read more
  Call 618-985-8311DirectionsWebsite

  Last checked October 8, 2026 · Found on egyptianaaa.org

• Library · Regional office

  Union County Public Library System

  Help here

  • Library servicesResidents can use the library system to find books, learning resources, and other library services.
  Website

  Last checked October 8, 2026 · Found on ucpls.org

Everything in Union County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026