Polo

Local offices in Polo

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  City of Polo City Hall

  118 N. Franklin Ave, Polo, IL 61064

  Help here

  • City services and resident helpContact City Hall for city information, clerk services, and help with resident questions.
  • Water, sewer, and garbage billsPay water, sewer, and garbage bills online or ask City Hall about your account.Apply onlineRead more
  Call 815-946-3514DirectionsWebsite

  Last checked October 9, 2026 · Found on poloil.gov

• Older adults · Regional office

  Polo Senior Center

  101 E. Mason St, Polo, IL 61064

  Help here

  • Senior servicesContact the Polo Area Senior Service office for help with local services for older adults.
  Call 815-946-3818DirectionsWebsite

  Last checked October 9, 2026 · Found on poloil.gov

• Library · Regional office

  Polo Public Library

  302 W. Mason St, Polo, IL 61064

  Help here

  • Library servicesBorrow books and other items, use computers, get printing and copying, and join library programs.
  Call 815-946-2713DirectionsWebsite

  Last checked October 9, 2026 · Found on pololibrary.org

City of Polo website

Checked on October 9, 2026

Nonprofits that serve Polo

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Ogle County

Polo is in Ogle County. These county and state offices serve people there too.

• State office

  Illinois Department of Human Services, Lee / Ogle County Office

  1001 Pines Road, Oregon, IL 61061

  Help here

  • Public benefitsThe office helps residents with applications for Medicaid, SNAP, and cash benefits.Apply online
  Call 815-732-4223DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Public health · County office

  Ogle County Health Department

  907 W. Pines Road, Oregon, IL 61061

  Help here

  • Public health servicesThe department provides health services, immunizations, testing, and environmental health programs.
  • WICWIC provides nutrition help, breastfeeding support, and food benefits to eligible pregnant and postpartum women, infants, and children under five.Apply onlineRead more
  Call 815-562-6976DirectionsWebsite

  Last checked October 8, 2026 · Found on oglecountyil.gov

• Older adults · Regional office

  Northwestern Illinois Area Agency on Aging

  1111 S. Alpine Road, Suite 600, Rockford, IL 61108

  Help here

  • Aging and caregiver supportThe agency connects older adults, adults with disabilities, and caregivers in DeKalb County with services and support.
  Call 815-226-4901DirectionsWebsite

  Last checked October 8, 2026 · Found on nwilaaa.org

• Veterans · County office

  Ogle County Veterans Assistance Commission

  105 S. 5th Street, Suite 112, Oregon, IL 61061

  Help here

  • Veterans assistanceThe commission helps veterans and their families find assistance and benefits.
  Call 815-255-9181DirectionsWebsite

  Last checked October 8, 2026 · Found on oglecountyil.gov

• Emergency help · County office

  Ogle County Emergency Management Agency

  Help here

  • Emergency preparedness informationThe agency shares disaster planning and preparedness information for residents.
  Website

  Last checked October 8, 2026 · Found on oglecountyil.gov

• State office

  Illinois Secretary of State Driver Services Facility, Oregon

  1302 Pines Road, Oregon, IL 61061

  Help here

  • Driver and vehicle servicesResidents can get driver licenses and state IDs and complete vehicle services at this facility.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on apps.ilsos.gov

Everything in Ogle County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026