Sterling

Local offices in Sterling

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  City of Sterling Finance and Administration

  212 Third Avenue, Sterling, IL 61081

  Help here

  • Utility bill helpGet help with your sewer and solid waste bills or problems with your city utility account.Apply online
  Call 815-632-6632DirectionsWebsite

  Last checked October 9, 2026 · Found on sterling-il.gov

• State office

  Illinois Secretary of State Driver Services Facility, Sterling

  Help here

  • Driver and state ID servicesApply for or renew a driver’s license or state ID, take driving tests, and get vehicle title or registration services.
  Website

  Last checked October 9, 2026 · Found on apps.ilsos.gov

• Library · City office

  Sterling Public Library

  102 West Third Street, Sterling, IL 61081

  Help here

  • Library servicesBorrow books, use public computers, and get printing or scanning help.Read more
  Call 815-625-1370DirectionsWebsite

  Last checked October 9, 2026 · Found on sterlingpubliclibrary.org

• Local office · City office

  Sterling City Hall

  212 Third Avenue, Sterling, IL 61081

  Help here

  • City government information and resident helpContact City Hall for help finding city services and information.
  Call 815-632-6621DirectionsWebsite

  Last checked October 9, 2026 · Found on sterling-il.gov

City of Sterling, Illinois website

Checked on October 9, 2026

Nonprofits that serve Sterling

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Whiteside County

Sterling is in Whiteside County. These county and state offices serve people there too.

• Child support · State office

  Illinois HFS Child Support Services, Sterling

  2605 Woodlawn Road, Sterling, IL 61081

  Help here

  • Child support servicesGet help with child support services and case questions.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on hfs.illinois.gov

• State office

  Illinois Department of Human Services Whiteside County Family Community Resource Center

  2605 Woodlawn Road, Sterling, IL 61081

  Help here

  • Benefits applicationsApply for state food, cash, and medical benefits in person.Apply onlineRead more
  Call 815-632-4045DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Housing help · Regional office

  Whiteside County Housing Authority

  401 West 18th Street, Rock Falls, IL 61071

  Help here

  • Affordable housingAsk about affordable housing and how to apply for housing assistance.
  Call 815-625-0581DirectionsWebsite

  Last checked October 8, 2026 · Found on wcopha.org

• Public health · County office

  Whiteside County Health Department

  1300 West 2nd Street, Rock Falls, IL 61071

  Help here

  • Public health servicesGet local public health services and health information.
  • WICEligible pregnant or postpartum women and young children can get nutrition help and food benefits.
  Call 815-626-2230DirectionsWebsite

  Last checked October 8, 2026 · Found on whitesidehealth.org

• Local office · Regional office

  211 Illinois

  Help here

  • Information and referralCall or text 211 to find local help with needs such as food, housing, health care, and utility bills.Read more
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Courts and legal help · County office

  Whiteside County Circuit Clerk

  200 East Knox Street, Morrison, IL 61270

  Help here

  • Court records and paymentsGet court records, file court papers, or ask about fines and fees.
  Call 815-772-5188DirectionsWebsite

  Last checked October 8, 2026 · Found on whitesidecountyil.gov

Everything in Whiteside County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026