West Point

Local offices in West Point

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Village of West Point

  Help here

  • Village services and water utilityContact the village about local services and questions about its water system.
  Call 217-430-4509Website

  Last checked October 9, 2026 · Found on villageofwestpoint.gov

Village of West Point website

Checked on October 9, 2026

Nonprofits that serve West Point

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Hancock County

West Point is in Hancock County. These county and state offices serve people there too.

• State office

  Illinois Department of Human Services, Hancock Satellite Office

  2005 E US Hwy 136, Carthage, IL 62321

  Help here

  • Benefits assistanceThe satellite office gives residents a local place to get help with state benefit services.
  Call 217-357-3116DirectionsWebsite

  Last checked October 8, 2026 · Found on dhs.state.il.us

• Public health · County office

  Hancock County Health Department

  671 Wabash Ave, Carthage, IL 62321

  Help here

  • Public health servicesThe health department provides community health, environmental health, home health, and wellness services.Read more
  • WICWIC provides food benefits, nutrition support, and health checks for eligible women, infants, and children under five.Read more
  Call 217-357-2171DirectionsWebsite

  Last checked October 8, 2026 · Found on hancockcountyhealthdepartment.org

• Mental health and recovery · Regional office

  Mental Health Centers of Western Illinois, Hancock County

  607 Buchanan Street Hwy 136, Carthage, IL 62321

  Help here

  • Mental health and substance use careThe center offers mental health and substance use services for adults, children, and adolescents.
  Call 217-357-3176DirectionsWebsite

  Last checked October 8, 2026 · Found on mhcwi.org

• Emergency help · County office

  Hancock County EMS

  86 Buchanan St, Carthage, IL 62321

  Help here

  • Emergency medical servicesThe EMS office provides information about county emergency medical services.
  Call 217-357-0702DirectionsWebsite

  Last checked October 8, 2026 · Found on hancockcounty-il.gov

• Local office · Regional office

  211 Illinois

  Help here

  • Information and referralCall or text 211 to find local help with needs such as food, housing, health care, and utility bills.Read more
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Older adults · County office

  Hancock County Aging and Disability Resource Center

  320 Walnut Street, Carthage, IL 62321

  Help here

  • Aging and disability information and assistanceStaff help older adults, caregivers, and people with disabilities find benefits and local services.
  Call 217-357-6000DirectionsWebsite

  Last checked October 8, 2026 · Found on hancockcountyhealthdepartment.org

Everything in Hancock County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026