Charles City
Ask about Charles City
Ask in your own words. We look up programs and offices for Charles City and tell you where to go next.
Local offices in Charles City
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
Charles City Housing and Redevelopment Authority
205 Greenlees Circle, Charles City, IA 50616
Help here
- Public housingApply for income-based apartments for eligible families, older adults, and people with disabilities.Apply onlineRead more
- Housing Choice VoucherApply for a voucher that helps eligible households rent a home within Charles City.Apply onlineRead more
Checked on October 9, 2026 · Found on charlescityhousing.org
Older adults · Regional office
Charles City Senior Center
900 Hulin Avenue, Charles City, IA 50616
Help here
- Senior mealsOlder adults can attend weekday group meals at the senior center.Read more
Checked on October 9, 2026 · Found on elderbridge.org
State office · County office
Floyd County Treasurer's Office, Driver Licensing
101 S. Main Street, Suite 303, Charles City, IA 50616
Help here
- Driver licenses and IDsVisit the office to apply for or renew an Iowa driver's license or identification card.Apply online
Checked on October 9, 2026 · Found on iowadot.gov
Library · City office
Charles City Public Library
910 Clark Street, Charles City, IA 50616
Help here
- Library servicesVisit the library to borrow materials, use public computers, and attend programs.
Checked on October 9, 2026 · Found on charles-city.lib.ia.us
Local office · City office
Charles City City Hall
900 Clark Street, Charles City, IA 50616
Help here
- City services and informationContact City Hall for help with city services and information.
- Utility billing and serviceApply for water, sewer, and garbage service, pay utility bills, or ask about a water bill reduction.Apply onlineRead more
Checked on October 9, 2026 · Found on cityofcharlescity.org
Checked on October 9, 2026
Nonprofits that serve Charles City
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Northeast Iowa Food Bank
1605 Lafayette Steet, Waterloo, IA 50703
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Iowa Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
North Iowa Community Action Organization (NICAO)
218 5th St SW, Mason City, IA 50401
Listed on hhs.iowa.gov, checked on October 9, 2026
Offices for all of Floyd County
Charles City is in Floyd County. These county and state offices serve people there too.
Human services · County office
Floyd County General Assistance
1003 Gilbert Street, Charles City, IA 50616
Help here
- Emergency assistanceApply for temporary help with rent, utilities, medical needs, health supplies, or burial costs.Apply online
Checked on October 8, 2026 · Found on floydco.iowa.gov
State office · State office
Iowa Department of Health and Human Services, Floyd County Office
1206 S Main Street, Charles City, IA 50616-0158
Help here
- Apply for public benefitsApply in person for SNAP and other Iowa HHS benefits at the local office.Apply online
Checked on October 8, 2026 · Found on hhs.iowa.gov
Local office · Regional office
211 Iowa
Help here
- Community resource referralsCall 211 for help finding local food, housing, utility, health, and other support.
Checked on October 9, 2026 · Found on 211iowa.org
Public health · County office
Floyd County Public Health/Home Health Care
1003 Gilbert Street, Charles City, IA 50616
Help here
- Public health clinicsAsk about county clinics such as immunization, blood pressure, and flu shot clinics.
- WIC nutrition supportGet nutrition education and food support through the Charles City WIC clinic.Apply onlineRead more
Checked on October 8, 2026 · Found on floydco.iowa.gov
Mental health and recovery · Regional office
County Social Services
1206 S Main Street, Suite D, Charles City, IA 50616
Help here
- Mental health and disability service coordinationGet help finding and coordinating services for mental health or developmental disabilities.
Checked on October 8, 2026 · Found on countysocialservices.org
Older adults · Regional office
Elderbridge Area Agency on Aging
1190 Briarstone Drive, Suite 3, Mason City, IA 50401
Help here
- Aging services and supportContact the agency for information and support services for older adults in Floyd County.Read more
Checked on October 8, 2026 · Found on hhs.iowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 2-1-1 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988