Rockford
Ask about Rockford
Ask in your own words. We look up programs and offices for Rockford and tell you where to go next.
Local offices in Rockford
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Rockford Municipal Light Plant
18 1st Street South, Rockford, IA
Help here
- Electric service and billingCall the light plant about electric service, bills, or payment options.Apply online
Last checked October 9, 2026 · Found on rockfordiowa.org
Utilities · City office
City of Rockford Water and Sewer
403 2nd Avenue NE, Rockford, IA
Help here
- Water and sewer serviceContact the city about water or sewer service and charges.
Last checked October 9, 2026 · Found on rockfordiowa.org
Local office · City office
Rockford City Hall
206 West Main Avenue, Rockford, IA 50468
Help here
- City servicesContact City Hall for help with city services and local government questions.
- Utility billsAsk about city utility bills, budget billing, and utility forms.Apply onlineRead more
Last checked October 9, 2026 · Found on rockfordiowa.org
Library · City office
Rockford Public Library
202 West Main Avenue, Rockford, IA 50468
Help here
- Library servicesVisit the library to borrow books and use its other library services.
Last checked October 9, 2026 · Found on rockford.lib.ia.us
Parks and recreation · City office
Rockford Community Center
206 West Main Avenue, Rockford, IA 50468
Help here
- Community room rentalAsk City Hall about renting the community room for a family or community gathering.
- Congregate mealsCall for information about community meals held on Monday, Wednesday, and Friday.
Last checked October 9, 2026 · Found on rockfordiowa.org
Checked on October 9, 2026
Nonprofits that serve Rockford
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Northeast Iowa Food Bank
1605 Lafayette Steet, Waterloo, IA 50703
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Iowa Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
North Iowa Community Action Organization (NICAO)
218 5th St SW, Mason City, IA 50401
Listed on hhs.iowa.gov, checked on October 9, 2026
Offices for all of Floyd County
Rockford is in Floyd County. These county and state offices serve people there too.
Human services · County office
Floyd County General Assistance
1003 Gilbert Street, Charles City, IA 50616
Help here
- Emergency assistanceApply for temporary help with rent, utilities, medical needs, health supplies, or burial costs.Apply online
Last checked October 8, 2026 · Found on floydco.iowa.gov
State office
Iowa Department of Health and Human Services, Floyd County Office
1206 S Main Street, Charles City, IA 50616-0158
Help here
- Apply for public benefitsApply in person for SNAP and other Iowa HHS benefits at the local office.Apply online
Last checked October 8, 2026 · Found on hhs.iowa.gov
Local office · Regional office
211 Iowa
Help here
- Community resource referralsCall 211 for help finding local food, housing, utility, health, and other support.
Last checked October 9, 2026 · Found on 211iowa.org
Public health · County office
Floyd County Public Health/Home Health Care
1003 Gilbert Street, Charles City, IA 50616
Help here
- Public health clinicsAsk about county clinics such as immunization, blood pressure, and flu shot clinics.
- WIC nutrition supportGet nutrition education and food support through the Charles City WIC clinic.Apply onlineRead more
Last checked October 8, 2026 · Found on floydco.iowa.gov
Mental health and recovery · Regional office
County Social Services
1206 S Main Street, Suite D, Charles City, IA 50616
Help here
- Mental health and disability service coordinationGet help finding and coordinating services for mental health or developmental disabilities.
Last checked October 8, 2026 · Found on countysocialservices.org
Older adults · Regional office
Elderbridge Area Agency on Aging
1190 Briarstone Drive, Suite 3, Mason City, IA 50401
Help here
- Aging services and supportContact the agency for information and support services for older adults in Floyd County.Read more
Last checked October 8, 2026 · Found on hhs.iowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 800-244-7431 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988