Naples
Ask about Naples
Ask in your own words. We look up programs and offices for Naples and tell you where to go next.
Local offices in Naples
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Naples Village Water Utility
106 South Main Street, Naples, NY 14512
Help here
- Water and sewer billsContact the utility office about village water and sewer bills and account information.Read more
Checked on October 9, 2026 · Found on naplesny.us
Library · Regional office
Naples Library
118 South Main Street, Naples, NY 14512
Help here
- Library materials and community resourcesBorrow books and other materials, use computers and meeting spaces, and attend programs for all ages.Read more
Checked on October 9, 2026 · Found on napleslibrary.org
Local office · City office
Naples Town Clerk’s Office
106 South Main Street, Naples, NY 14512
Help here
- Town clerk servicesVisit the clerk for town records, licenses, and other town services.
Checked on October 9, 2026 · Found on naplesny.us
Local office · City office
Naples Village Clerk’s Office
106 South Main Street, Naples, NY 14512
Help here
- Village clerk servicesVisit the clerk for village records, vital records, and village services.Read more
Checked on October 9, 2026 · Found on naplesny.us
Naples, NY (Town and Village) website
Checked on October 9, 2026
Nonprofits that serve Naples
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Foodlink, Inc.
2011 Mt. Read Blvd., Rochester, NY 14615
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Assistance of Western New York, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Action for a Better Community, Inc.
400 West Ave Fl 3, Rochester, NY 14611-2538
Listed on dos.ny.gov, checked on October 9, 2026
Offices for all of Ontario County
Naples is in Ontario County. These county and state offices serve people there too.
Human services · County office
Ontario County Department of Social Services
3010 County Complex Drive, Canandaigua, NY 14424
Help here
- Benefits and family supportApply for public assistance, food benefits, health coverage, child care help, and other family support.
- Child supportGet help with child support services through the county social services office.Read more
Checked on October 8, 2026 · Found on ontariocountyny.gov
Local office · Nonprofit
Ontario County WIC
79 South Main Street, rear entrance, Canandaigua, NY 14424
Help here
- WIC nutrition supportWIC helps eligible families get healthy food, nutrition support, and breastfeeding help.
Checked on October 8, 2026 · Found on health.ny.gov
Public health · County office
Ontario County Public Health
3019 County Complex Drive, Canandaigua, NY 14424
Help here
- Public health servicesGet public health information, health services, and help with immunizations and disease prevention.
Checked on October 8, 2026 · Found on ontariocountyny.gov
Mental health and recovery · County office
Ontario County Mental Health
3019 County Complex Drive, Canandaigua, NY 14424
Help here
- Mental health careCounty residents age five and older can get mental health evaluation, treatment, and referrals.
Checked on October 8, 2026 · Found on ontariocountyny.gov
Courts and legal help · Regional office
Charles J. Meder Library
Finger Lakes Community College, 3325 Marvin Sands Drive, Canandaigua, NY 14424
Help here
- Public access law libraryUse legal information resources available to the public at the county law library.
Checked on October 8, 2026 · Found on nycourts.gov
Older adults · County office
Ontario County Office for the Aging
3019 County Complex Drive, Canandaigua, NY 14424
Help here
- Aging and caregiver supportOlder adults and caregivers can get information, assistance, and referrals to local services.
Checked on October 8, 2026 · Found on ontariocountyny.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 / LIFE LINE
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988