North Tonawanda
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Ask in your own words. We look up programs and offices for North Tonawanda and tell you where to go next.
Local offices in North Tonawanda
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Public Works and Recycling
Help here
- Garbage and recycling questionsCall with questions about garbage pickup, recycling, or other Public Works services.
Last checked October 8, 2026 · Found on northtonawanda.gov
Utilities · City office
Water Billing
175 Lincoln Ave, North Tonawanda, NY 14120
Help here
- Water bill paymentsContact the city about paying a water bill or water billing questions.
Last checked October 8, 2026 · Found on northtonawanda.gov
Local office · City office
City Hall
216 Payne Ave, North Tonawanda, NY 14120
Help here
- Contact the cityAsk the city a question or send a comment through the website.
Last checked October 8, 2026 · Found on northtonawanda.gov
Older adults · City office
North Tonawanda Senior Center
110 Goundry St, North Tonawanda, NY 14120
Help here
- Senior activities and servicesCall or visit the Senior Center to ask about programs and services for older adults.
Last checked October 8, 2026 · Found on northtonawanda.gov
Local office · Regional office
211 WNY
Help here
- Community resource referralsCall 211 any time to get connected with local help for food, housing, health, and other needs.Read more
Last checked October 9, 2026 · Found on 211wny.org
Library · Regional office
North Tonawanda Public Library
505 Meadow Drive, North Tonawanda, NY 14120
Help here
- Library resources and programsVisit or contact the library to use its collections, learning resources, and community programs.
Last checked October 8, 2026 · Found on ntlibrary.org
Parks and recreation · City office
Department of Youth, Recreation, and Parks
500 Wheatfield St, North Tonawanda, NY 14120
Help here
- Parks and recreation programsFind city recreation activities and register for programs.Apply online
- Senior Center programsContact the department about activities and services at the Senior Center.
Last checked October 8, 2026 · Found on northtonawanda.gov
City of North Tonawanda website
Checked on October 8, 2026
Food near you
Food pantries and free meals, closest to the center of North Tonawanda first. Hours change, so call first when you can.
Mobile pantry
Hearts Food Pantry Express at Buffalo First Church of the Nazarene
Hearts for the Homeless
6.3 miles from the center of North Tonawanda1270 Kenmore Ave., Buffalo, NY 14216
Hours
- Thu11 AM to 3 PM
Listed on heartsforthehomeless.org, checked on October 9, 2026
Mobile pantry
Hearts Mobile Food Pantry
Hearts for the Homeless
6.9 miles from the center of North Tonawanda890 Tonawanda Street, Buffalo, NY 14207
Hours
- Wed1 PM to 3 PM (4th of the month)
Listed on heartsforthehomeless.org, checked on October 9, 2026
Food pantry
Hearts Harvest Food Pantry
Hearts for the Homeless
6.9 miles from the center of North Tonawanda870 Tonawanda Street, Buffalo, NY 14207
Hours
- Tue12 PM to 4 PM
- Fri10 AM to 2 PM
Who can come: Riverside community
Listed on heartsforthehomeless.org, checked on October 9, 2026
Food pantry
Food Pantry at 3297 Bailey Ave.
Evergreen Health
7.8 miles from the center of North Tonawanda3297 Bailey Ave., Buffalo, NY 14215
Hours
- Mon10 AM to 1 PM; 2 PM to 3 PM
- Tue10 AM to 1 PM; 2 PM to 3 PM
- Wed10 AM to 1 PM; 2 PM to 3 PM
- Thu10 AM to 1 PM; 2 PM to 3 PM
Who can come: Eligible Evergreen Health patients, Community Access Services clients, and residents of ZIP code 14215
What to bring: Complete a short intake with the pantry representative
Listed on evergreenhs.org, checked on October 9, 2026
Mobile pantry
East Side Mobile Food Pantry
Friends of Night People, Inc., with Gerard Place and community partners
9.2 miles from the center of North Tonawanda2515 Bailey Ave., Buffalo, NY 14215
Hours
Hours not listed. Call first.
First Thursday of the month; food distribution starts at 1 p.m. and registration is at noon.
What to bring: Bring your own bags; a cart is recommended
Listed on friendsofnightpeople.com, checked on October 9, 2026
Free grocery market
Provisions 139
West Side Community Services
9.2 miles from the center of North Tonawanda44 Breckenridge Street, Buffalo, NY 14213
Hours
- Wed12 PM to 3 PM
- Thu5 PM to 7 PM
Who can come: People who live in ZIP codes 14201, 14209, 14213, and 14222
What to bring: Register in person during open hours with photo ID and proof of current address for all household members
Listed on wscsbuffalo.org, checked on October 9, 2026
Nonprofits that serve North Tonawanda
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
FeedMore Western New York, Inc.
100 James E. Casey Dr., Buffalo, NY 14206
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Neighborhood Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Niagara Community Action Program, Inc.
1521 Main Street, Niagara Falls, NY 14305-0000
Listed on dos.ny.gov, checked on October 9, 2026
Offices for all of Niagara County
North Tonawanda is in Niagara County. These county and state offices serve people there too.
Human services · County office
Niagara County Department of Social Services
20 East Avenue, Lockport, NY 14094
Help here
- Public benefitsApply for cash assistance, SNAP food benefits, HEAP heating help, Medicaid, and child care assistance.Apply onlineRead more
- Child supportGet help establishing parentage or a support order and collecting child support.Read more
Last checked October 8, 2026 · Found on downloads.niagaracounty.gov
Housing help · Regional office
Niagara Falls Housing Authority
744 Tenth Street, Niagara Falls, NY 14301
Help here
- Public housingApply for affordable public housing in Niagara Falls.Apply online
Last checked October 8, 2026 · Found on nfha.org
Local office · Regional office
211 WNY
Help here
- Community resource referralsCall 211 any time for free, confidential help finding local health and human services.
Last checked October 9, 2026 · Found on 211wny.org
Public health · County office
Niagara County Department of Health
55 Stevens Street, Lockport, NY 14094
Help here
- Public health servicesFind county health clinics, disease prevention services, and help with environmental health concerns.
Last checked October 8, 2026 · Found on downloads.niagaracounty.gov
Mental health and recovery · County office
Niagara County Department of Mental Health and Substance Abuse Services
475 South Transit Street, Suite 500, Lockport, NY 14094
Help here
- Counseling and wellness servicesContact the county for counseling, substance use support, and behavioral health services.
- 24-hour crisis servicesCall the county crisis line for urgent mental health support.
Last checked October 8, 2026 · Found on downloads.niagaracounty.gov
Courts and legal help · County office
Niagara County Law Library
175 Hawley Street, Lockport, NY 14094
Help here
- Legal reference resourcesUse law library materials to research legal topics and court procedures.
Last checked October 8, 2026 · Found on nycourts.gov
New York programs by kind of help
These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 WNY
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988