Watertown

Local offices in Watertown

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · Regional office

  Watertown Housing Authority

  142 Mechanic St, Watertown, NY 13601

  Help here

  • Public housingResidents can contact the Housing Authority about public housing and housing assistance.Apply online
  Call 315-782-1251DirectionsWebsite

  Last checked October 8, 2026 · Found on whany.org

• Utilities · City office

  Water Department

  245 Washington St, Room 202, Watertown, NY 13601

  Help here

  • Water and sewer billingCall or visit the Water Department for water and sewer bill questions and account help.Read more
  Call 315-785-7757DirectionsWebsite

  Last checked October 8, 2026 · Found on watertown-ny.gov

• Utilities · City office

  City Comptroller

  245 Washington St, Suite 203, Watertown, NY 13601

  Help here

  • City bill paymentsThe Comptroller collects city property taxes, refuse fees, water and sewer bills, and other city payments.Apply onlineRead more
  Call 315-785-7754DirectionsWebsite

  Last checked October 8, 2026 · Found on watertown-ny.gov

• Jobs and training · State office

  The WorkPlace - Jefferson County Career Center

  1000 Coffeen St, Watertown, NY 13601

  Help here

  • Career center servicesJob seekers can get help with their job search and career services at this center.
  Call 315-786-3651DirectionsWebsite

  Last checked October 8, 2026 · Found on dol.ny.gov

• State office

  Jefferson County Department of Motor Vehicles

  175 Arsenal St, Watertown, NY 13601

  Help here

  • Driver and vehicle servicesResidents can visit for driver license, permit, non-driver ID, and vehicle transactions.Apply onlineRead more
  Call 315-785-3312DirectionsWebsite

  Last checked October 8, 2026 · Found on jeffersoncountyny.gov

• Library · City office

  Roswell P. Flower Memorial Library

  229 Washington St, Watertown, NY 13601

  Help here

  • Library servicesResidents can get a library card, borrow materials, use computers, and get help finding information.Read more
  Call 315-785-7705DirectionsWebsite

  Last checked October 8, 2026 · Found on watertown-ny.gov

• Local office · City office

  Watertown City Hall

  245 Washington St, Watertown, NY 13601

  Help here

  • City Clerk servicesThe City Clerk issues certified birth, death, and marriage records, marriage licenses, dog licenses, and other permits.Read more
  DirectionsWebsite

  Last checked October 8, 2026 · Found on watertown-ny.gov

• Parks and recreation · City office

  Parks and Recreation Department

  William T. Field Drive, Watertown, NY 13601

  Help here

  • Recreation programsResidents can ask about city recreation programs, parks, and public activities.
  Call 315-785-7775DirectionsWebsite

  Last checked October 8, 2026 · Found on watertown-ny.gov

City of Watertown website

Checked on October 8, 2026

Nonprofits that serve Watertown

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Jefferson County

Watertown is in Jefferson County. These county and state offices serve people there too.

• Human services · County office

  Jefferson County Department of Social Services

  250 Arsenal Street, Watertown, NY 13601

  Help here

  • Benefits and assistanceApply for or get help with SNAP, temporary assistance, HEAP, and other county services.Apply online
  Call 315-785-3000DirectionsWebsite

  Last checked October 8, 2026 · Found on jeffersoncountyny.gov

• State office · Nonprofit

  North Country Family Health Center WIC - Watertown

  238 Arsenal Street, Watertown, NY 13601

  Help here

  • WIC nutrition assistanceApply for WIC food benefits and nutrition support for eligible families.
  Call 315-782-9222DirectionsWebsite

  Last checked October 8, 2026 · Found on nocofamilyhealth.org

• Public health · County office

  Jefferson County Public Health Service

  531 Meade Street, Watertown, NY 13601

  Help here

  • Public health and home health careGet immunizations, disease prevention help, health services, and referrals for care at home.Read more
  Call 315-786-3700DirectionsWebsite

  Last checked October 8, 2026 · Found on jeffersoncountyny.gov

• Mental health and recovery · County office

  Jefferson County Community Services

  175 Arsenal Street, 5th Floor, Watertown, NY 13601

  Help here

  • Behavioral health referralsGet connected to community services for mental health and substance use needs.
  Call 315-785-3283DirectionsWebsite

  Last checked October 8, 2026 · Found on jeffersoncountyny.gov

• Courts and legal help · State office

  Jefferson County Supreme Court Law Library

  163 Arsenal Street, Watertown, NY 13601

  Help here

  • Legal research helpUse legal research tools and ask staff for help finding general legal information.
  Call 315-570-2940DirectionsWebsite

  Last checked October 8, 2026 · Found on nycourts.gov

• Older adults · County office

  Jefferson County Office for the Aging

  175 Arsenal Street, 2nd Floor, Watertown, NY 13601

  Help here

  • Aging and caregiver supportGet information about meals, transportation, caregiving, Medicare counseling, and other services for older adults.
  Call 315-785-3191DirectionsWebsite

  Last checked October 8, 2026 · Found on jeffersoncountyny.gov

Everything in Jefferson County

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026