Franklin

Local offices in Franklin

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Utility Billing Customer Service

  207 West 2nd Avenue, Franklin, VA 23851

  Help here

  • Utility bills and serviceGet help with city electric, water, sewer, and trash bills, account questions, and starting or stopping service.Apply online
  • Utility bill relief optionsAsk about bill extensions, payment plans, budget billing, and local or regional help with utility costs.Read more
  Call 757-562-8518DirectionsWebsite

  Last checked October 9, 2026 · Found on franklinva.gov

• Local office · State office

  211 Virginia

  Help here

  • Community resource referralCall 211 to find local help with housing, food, health care, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on 211virginia.org

• Local office · City office

  Franklin City Hall

  207 West 2nd Avenue, Franklin, VA 23851

  Help here

  • City services and administrationContact City Hall for help reaching city departments and learning about city services.Read more
  Call 757-562-8500DirectionsWebsite

  Last checked October 9, 2026 · Found on franklinva.gov

• Parks and recreation · City office

  Franklin Parks & Recreation and Dr. Martin Luther King, Jr. Community Center

  683 Oak Street, Franklin, VA 23851

  Help here

  • Community center and recreationVisit for community programs, open recreation, computer access, and activities for people of different ages.
  Call 757-562-2475DirectionsWebsite

  Last checked October 9, 2026 · Found on franklinva.gov

City of Franklin, Virginia website

Checked on October 9, 2026

Nonprofits that serve Franklin

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Franklin city

Franklin is in Franklin city. These county and state offices serve people there too.

• Human services · City office

  Franklin Department of Social Services

  306 N. Main Street, Franklin, VA 23851

  Help here

  • Benefits and family servicesApply for food, cash, medical, energy, and child care assistance, and get help with family services.Apply online
  Call 757-562-8520DirectionsWebsite

  Last checked October 8, 2026 · Found on franklinva.gov

• Community action · Nonprofit

  Franklin Cooperative Ministry

  301 West 1st Avenue, Franklin, VA 23851

  Help here

  • Emergency assistanceAsk about help with urgent rent, utility bills, prescriptions, heating fuel, and basic household needs.
  Call 757-516-6322DirectionsWebsite

  Last checked October 8, 2026 · Found on franklincooperativeministry.com

• Housing help · Regional office

  Franklin Redevelopment and Housing Authority

  1343 Armory Drive, Franklin, VA 23851

  Help here

  • Housing assistanceContact the authority about its housing programs and assistance.
  Call 757-562-0384DirectionsWebsite

  Last checked October 8, 2026 · Found on franklinva.org

• Public health · State office

  Franklin City Health Department

  200 Fairview Drive, Franklin, VA 23851

  Help here

  • Public health servicesGet public health services, including clinic care and health information.Read more
  • WICGet nutrition support and food benefits through the WIC program.Read more
  Call 757-562-6109DirectionsWebsite

  Last checked October 8, 2026 · Found on vdh.virginia.gov

• Mental health and recovery · Regional office

  Western Tidewater Community Services Board, Franklin Center

  200 E. Second Avenue, Franklin, VA 23851

  Help here

  • Behavioral health and developmental servicesGet mental health, substance use, and developmental disability services.
  Call 757-562-2208DirectionsWebsite

  Last checked October 8, 2026 · Found on wtcsb.org

• Older adults · Regional office

  Senior Services of Southeastern Virginia

  2551 Eltham Avenue, Suite Q, Norfolk, VA 23513

  Help here

  • Aging and caregiver supportAsk about services and support for older adults and caregivers in Isle of Wight County.
  Call 757-461-9481DirectionsWebsite

  Last checked October 8, 2026 · Found on ssseva.org

Everything in Franklin city

Virginia programs by kind of help

These are run by Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026