Franklin

Local offices in Franklin

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Franklin Town Hall and Water System

  1660 AL Hwy 49, Tuskegee, AL 36083

  Help here

  • Water service applicationsGet an application and user agreement to start water service.
  Call 334-727-2111DirectionsWebsite

  Last checked October 9, 2026 · Found on franklinalabama.gov

Town of Franklin website

Checked on October 9, 2026

Nonprofits that serve Franklin

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Macon County

Franklin is in Macon County. These county and state offices serve people there too.

• State office

  Macon County Department of Human Resources

  404 North Main Street, Tuskegee, AL 36083

  Help here

  • Food assistanceAsk about applying for food assistance and getting help with an existing case.Apply online
  • Family assistanceContact the office to ask about family assistance and related services.Apply online
  Call 334-725-2100DirectionsWebsite

  Last checked October 9, 2026 · Found on dhr.alabama.gov

• Community action · Nonprofit

  Macon-Russell Community Action Agency

  501 South School Street, Suite B, Tuskegee, AL 36083

  Help here

  • Utility and energy assistanceAsk about help with energy and utility bills.Read more
  • Emergency assistanceAsk about rental, prescription, and transportation assistance.Read more
  • Employment trainingAsk about training that can help you prepare for work.Read more
  Call 334-727-6100DirectionsWebsite

  Last checked October 8, 2026 · Found on mrcaa.org

• Housing help · Regional office

  Housing Authority of the City of Tuskegee

  2901 Davison Street, Tuskegee Institute, AL 36088

  Help here

  • Public housing and housing assistanceContact the housing authority to ask about public housing and its housing assistance programs.
  Call 334-727-0459DirectionsWebsite

  Last checked October 9, 2026 · Found on tuskegeepha.weebly.com

• Public health · State office

  Macon County Health Department

  812 Hospital Road, Tuskegee, AL 36083

  Help here

  • Public health servicesVisit for county health services, immunizations, and vital records.
  • WICWIC offers food benefits and nutrition support for eligible families with young children.Read more
  Call 334-727-1800DirectionsWebsite

  Last checked October 8, 2026 · Found on alabamapublichealth.gov

• Courts and legal help · State office

  Macon County Circuit Clerk

  Macon County Courthouse, 101 Rosa Parks Plaza, Tuskegee, AL 36083

  Help here

  • Court forms and proceduresGet court forms and information about Circuit Clerk office procedures.
  Call 334-724-2614DirectionsWebsite

  Last checked October 8, 2026 · Found on macon.alacourt.gov

• Older adults · Regional office

  South Central Alabama Development Commission Area Agency on Aging

  5900 Carmichael Place, Montgomery, AL 36117

  Help here

  • Aging and caregiver servicesGet help finding aging services, Medicare support, and caregiver resources.
  Call 334-244-6903DirectionsWebsite

  Last checked October 8, 2026 · Found on scadc.net

Everything in Macon County

Alabama programs by kind of help

These are run by Alabama and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026