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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in every state asked most about Housing (48%), then Money (16%) and Food (13%). Rising fastest from the week before: Work, up 3%.

Over time. Questions each week, by kind of help.

Demo data
025K50KOct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
  • Food
  • Housing
  • Health
  • Money
  • Care
  • Work
  • Education
  • Other (legal help, safety)
See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 135,27420,2822,2765,2822131,2151294,63839,309
Week of Oct 205,74219,9612,2535,2181911,2371324,79739,531
Week of Oct 276,05519,4412,2315,2671741,2751384,96339,544
Week of Nov 36,30419,0582,1805,2901581,3001415,14739,578
Week of Nov 106,62718,4682,1235,2341421,3131455,27339,325
Week of Nov 176,68018,3742,1365,2691341,3801445,40539,522
Week of Nov 246,68618,2462,1675,2371351,4561355,51039,572
Week of Dec 16,72218,7672,2095,2501421,5751285,54540,338
Week of Dec 86,74518,5432,2535,2371421,6431215,63740,321
Week of Dec 156,52819,0282,2705,3661411,6721225,66140,788
Week of Dec 226,02119,6972,3545,6501401,7081395,56641,275
Week of Dec 295,45920,5072,4275,9041391,7451615,50641,848
Week of Jan 54,89121,2382,5136,0871401,8291805,42842,306
Week of Jan 124,34922,1682,5616,3711351,8391995,33442,956
Week of Jan 194,25021,8452,4607,0671301,7381805,28842,958
Week of Jan 264,16421,3722,3467,7531221,6331645,29942,853
Week of Feb 24,06421,3102,3098,3801141,5201435,22143,061
Week of Feb 93,93121,0742,1879,1091061,3981275,18343,115
Week of Feb 163,94320,5592,1469,2861101,3421185,23942,743
Week of Feb 234,06519,8612,1409,1861301,3051195,34942,155
Week of Mar 24,25619,1452,1639,2431461,2871215,51241,873
Week of Mar 94,36418,7232,1819,1751611,2561215,53141,512
Week of Mar 164,43118,6222,2029,4731611,2541265,54541,814
Week of Mar 234,64318,5182,2149,9111581,2501285,24542,067
Week of Mar 304,76218,3402,19410,3901471,2511335,05242,269
Week of Apr 64,81318,2772,18410,8261411,2701364,90842,555
Week of Apr 134,86617,9142,22311,0871361,2811424,74442,393
Week of Apr 204,84417,9292,1969,5541521,2741444,86840,961
Week of Apr 274,89317,9102,1748,1621721,2601434,98639,700
Week of May 45,09818,0462,1286,7261851,2231375,12638,669
Week of May 115,11318,5342,1295,4141991,1981345,24737,968
Week of May 185,24018,4882,1115,2022011,2081445,18837,782
Week of May 255,29418,4312,1105,2591961,2481575,06837,763
Week of Jun 15,37218,4282,1095,2161951,2791694,90437,672
Week of Jun 85,52518,4762,0905,2191931,3041794,80037,786
Week of Jun 155,52818,4382,1195,2311931,3182554,79037,872
Week of Jun 225,53218,4742,1395,2591991,3164174,83338,169
Week of Jun 295,34518,4752,1915,2722021,3235934,85338,254
Week of Jul 65,14218,7032,2695,1372141,3447404,84638,395
Week of Jul 134,95718,4522,3085,1122201,3408914,93338,213
Week of Jul 205,04218,9022,2695,1852251,2918944,95638,764
Week of Jul 275,07918,9812,2755,1812301,2388974,96938,850
Week of Aug 35,06319,0172,2805,1802361,1898874,97638,828
Week of Aug 105,07618,7962,2815,1832431,1419015,04138,662
Week of Aug 175,26818,8292,2455,1842411,1187764,94338,604
Week of Aug 245,55818,6032,2675,2792351,0975994,73538,373
Week of Aug 315,77318,5542,2085,3222301,0874394,59038,203
Week of Sep 76,03818,8722,1435,1692191,0892694,47038,269
Week of Sep 146,13119,2392,1185,2502111,0791344,38938,551
Week of Sep 215,91819,3822,1485,2092151,1131334,40338,521
Week of Sep 285,72119,8572,1895,1652141,1491324,46638,893
Week of Oct 54,44816,1431,8064,1761709451053,68331,476

Choose what to show

every state, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
2,072,779
Needed help this weekDemo data
687,307
Unmet needDemo dataNo program and no listed place nearby fit
365,079

Ranked. Kinds of help, most asked first, with the change from the week before.

Demo data

  1. 01

    Housing

    993,29748% of all

    â–² +2% vs the week before

  2. 02

    Money

    335,79416% of all

    â–¼ -1% vs the week before

  3. 03

    Food

    273,63313% of all

    â–¼ -3% vs the week before

  1. 04

    Legal help

    230,33311% of all

    â–² +2% vs the week before

  2. 05

    Health

    115,2046% of all

    â–² +2% vs the week before

  3. 06

    Work

    69,1433% of all

    â–² +3% vs the week before

  4. 07

    Safety

    32,2562% of all

    0% vs the week before

  5. 08

    Education

    14,0411% of all

    â–¼ -1% vs the week before

  6. 09

    Care

    9,078<1% of all

    0% vs the week before

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing993,297+2%219,212
Money335,794-1%50,703
Food273,633-3%16,379
Legal help230,333+2%57,213
Health115,204+2%9,238
Work69,143+3%6,790
Safety32,2560%3,078
Education14,041-1%1,451
Care9,0780%1,015

By month. Each kind of help's share of all questions, month by month.

Demo data
0%50%100%NovDecJanFebMarAprMayJunJulAugSepOct
  • Food
  • Housing
  • Health
  • Money
  • Care
  • Work
  • Education
  • Other (legal help, safety)
See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
November 202526,29774,1468,60621,0305695,44956521,335157,997
December 202531,47596,54211,51327,4077048,34367127,915204,570
January 202617,65486,6239,88027,2785277,03972321,349171,073
February 202616,00382,8048,78235,9614605,56550720,992171,074
March 202622,45693,34810,95448,1927736,29862926,885209,535
April 202619,41672,0308,77739,6296015,08556519,506165,609
May 202620,74573,4998,47822,6017814,87757220,629152,182
June 202627,30292,29110,64826,1979826,5401,61324,180189,753
July 202620,22075,0389,12120,6158895,2133,42219,704154,222
August 202626,73893,79911,28126,1481,1855,6323,60224,285192,670
September 202623,80877,3508,59820,7938594,43066817,728154,234
October 20264,44816,1431,8064,1761709451053,68331,476

Where. Questions by state.

Demo data

On a phone, pick a state in the box above.

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01California241,568â–² +1%
  2. 02Texas190,345â–¼ -1%
  3. 03Florida141,339â–¼ -2%
  4. 04New York121,127â–² +1%
  5. 05Pennsylvania79,832â–² +1%
  6. 06Illinois77,646â–² +1%
  7. 07Ohio72,219â–² +3%
  8. 08Georgia67,7270%
  9. 09North Carolina66,9460%
  10. 10Michigan62,242â–² +4%
See the numbers: State
StateQuestionsThis weekUnmet
California241,56880,29543,332
Texas190,34563,10333,537
Florida141,33947,28124,883
New York121,12740,58821,561
Pennsylvania79,83226,72914,039
Illinois77,64626,16413,631
Ohio72,21923,68012,918
Georgia67,72722,41811,951
North Carolina66,94621,95711,794
Michigan62,24220,39010,971
New Jersey57,65119,36610,287
Virginia53,80717,9019,249
Washington48,39515,8618,296
Arizona46,17915,1798,037
Tennessee44,44014,7547,804
Massachusetts43,47014,2597,675
Indiana42,20814,1417,174
Missouri38,14212,5146,719
Maryland38,11812,5706,689
Wisconsin36,59412,1026,474
Colorado36,48412,1156,438
Minnesota35,03311,5846,110
South Carolina33,55511,1475,910
Alabama31,43910,3095,521
Kentucky28,1809,2194,998
Louisiana28,1429,3564,915
Oregon25,9828,4934,559
Oklahoma25,0128,2144,326
Connecticut22,4047,3263,981
Utah21,3247,0053,775
Nevada19,9736,5643,602
Iowa19,5966,4283,438
Arkansas18,8286,1793,374
Kansas18,0385,9253,072
Mississippi17,7875,8603,133
New Mexico13,0224,4092,274
Idaho12,2184,0812,107
Nebraska12,1714,0292,126
West Virginia10,7623,5451,870
Hawaii8,8062,8601,548
New Hampshire8,6432,8511,537
Maine8,6052,8411,490
Montana6,9442,2801,191
Rhode Island6,7562,2671,156
Delaware6,3982,1391,071
South Dakota5,6521,906973
North Dakota4,8571,640838
Alaska4,4691,508774
District of Columbia4,2411,464696
Vermont3,9211,320667
Wyoming3,5421,191588

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data
0%25%50%Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
  • Needed help this week
  • Unmet need
See the numbers
Needed help this weekUnmet need
Week of Oct 1333%18%
Week of Oct 2034%18%
Week of Oct 2733%18%
Week of Nov 334%17%
Week of Nov 1033%17%
Week of Nov 1733%17%
Week of Nov 2433%17%
Week of Dec 134%18%
Week of Dec 833%17%
Week of Dec 1534%18%
Week of Dec 2233%18%
Week of Dec 2933%18%
Week of Jan 533%18%
Week of Jan 1234%18%
Week of Jan 1934%18%
Week of Jan 2633%18%
Week of Feb 233%18%
Week of Feb 933%18%
Week of Feb 1633%18%
Week of Feb 2334%18%
Week of Mar 232%18%
Week of Mar 932%18%
Week of Mar 1632%18%
Week of Mar 2332%18%
Week of Mar 3033%17%
Week of Apr 632%17%
Week of Apr 1332%17%
Week of Apr 2033%17%
Week of Apr 2733%18%
Week of May 433%17%
Week of May 1134%18%
Week of May 1834%18%
Week of May 2534%17%
Week of Jun 133%18%
Week of Jun 833%18%
Week of Jun 1533%18%
Week of Jun 2234%17%
Week of Jun 2933%17%
Week of Jul 634%18%
Week of Jul 1333%17%
Week of Jul 2033%17%
Week of Jul 2733%17%
Week of Aug 333%18%
Week of Aug 1034%17%
Week of Aug 1734%17%
Week of Aug 2433%17%
Week of Aug 3133%17%
Week of Sep 734%17%
Week of Sep 1434%17%
Week of Sep 2134%18%
Week of Sep 2834%18%
Week of Oct 534%18%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

    05,00010,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Food
    Week of Oct 135,274
    Week of Oct 205,742
    Week of Oct 276,055
    Week of Nov 36,304
    Week of Nov 106,627
    Week of Nov 176,680
    Week of Nov 246,686
    Week of Dec 16,722
    Week of Dec 86,745
    Week of Dec 156,528
    Week of Dec 226,021
    Week of Dec 295,459
    Week of Jan 54,891
    Week of Jan 124,349
    Week of Jan 194,250
    Week of Jan 264,164
    Week of Feb 24,064
    Week of Feb 93,931
    Week of Feb 163,943
    Week of Feb 234,065
    Week of Mar 24,256
    Week of Mar 94,364
    Week of Mar 164,431
    Week of Mar 234,643
    Week of Mar 304,762
    Week of Apr 64,813
    Week of Apr 134,866
    Week of Apr 204,844
    Week of Apr 274,893
    Week of May 45,098
    Week of May 115,113
    Week of May 185,240
    Week of May 255,294
    Week of Jun 15,372
    Week of Jun 85,525
    Week of Jun 155,528
    Week of Jun 225,532
    Week of Jun 295,345
    Week of Jul 65,142
    Week of Jul 134,957
    Week of Jul 205,042
    Week of Jul 275,079
    Week of Aug 35,063
    Week of Aug 105,076
    Week of Aug 175,268
    Week of Aug 245,558
    Week of Aug 315,773
    Week of Sep 76,038
    Week of Sep 146,131
    Week of Sep 215,918
    Week of Sep 285,721
    Week of Oct 54,448

  • Housing

    012,50025,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Housing
    Week of Oct 1320,282
    Week of Oct 2019,961
    Week of Oct 2719,441
    Week of Nov 319,058
    Week of Nov 1018,468
    Week of Nov 1718,374
    Week of Nov 2418,246
    Week of Dec 118,767
    Week of Dec 818,543
    Week of Dec 1519,028
    Week of Dec 2219,697
    Week of Dec 2920,507
    Week of Jan 521,238
    Week of Jan 1222,168
    Week of Jan 1921,845
    Week of Jan 2621,372
    Week of Feb 221,310
    Week of Feb 921,074
    Week of Feb 1620,559
    Week of Feb 2319,861
    Week of Mar 219,145
    Week of Mar 918,723
    Week of Mar 1618,622
    Week of Mar 2318,518
    Week of Mar 3018,340
    Week of Apr 618,277
    Week of Apr 1317,914
    Week of Apr 2017,929
    Week of Apr 2717,910
    Week of May 418,046
    Week of May 1118,534
    Week of May 1818,488
    Week of May 2518,431
    Week of Jun 118,428
    Week of Jun 818,476
    Week of Jun 1518,438
    Week of Jun 2218,474
    Week of Jun 2918,475
    Week of Jul 618,703
    Week of Jul 1318,452
    Week of Jul 2018,902
    Week of Jul 2718,981
    Week of Aug 319,017
    Week of Aug 1018,796
    Week of Aug 1718,829
    Week of Aug 2418,603
    Week of Aug 3118,554
    Week of Sep 718,872
    Week of Sep 1419,239
    Week of Sep 2119,382
    Week of Sep 2819,857
    Week of Oct 516,143

  • Health

    02,5005,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Health
    Week of Oct 132,276
    Week of Oct 202,253
    Week of Oct 272,231
    Week of Nov 32,180
    Week of Nov 102,123
    Week of Nov 172,136
    Week of Nov 242,167
    Week of Dec 12,209
    Week of Dec 82,253
    Week of Dec 152,270
    Week of Dec 222,354
    Week of Dec 292,427
    Week of Jan 52,513
    Week of Jan 122,561
    Week of Jan 192,460
    Week of Jan 262,346
    Week of Feb 22,309
    Week of Feb 92,187
    Week of Feb 162,146
    Week of Feb 232,140
    Week of Mar 22,163
    Week of Mar 92,181
    Week of Mar 162,202
    Week of Mar 232,214
    Week of Mar 302,194
    Week of Apr 62,184
    Week of Apr 132,223
    Week of Apr 202,196
    Week of Apr 272,174
    Week of May 42,128
    Week of May 112,129
    Week of May 182,111
    Week of May 252,110
    Week of Jun 12,109
    Week of Jun 82,090
    Week of Jun 152,119
    Week of Jun 222,139
    Week of Jun 292,191
    Week of Jul 62,269
    Week of Jul 132,308
    Week of Jul 202,269
    Week of Jul 272,275
    Week of Aug 32,280
    Week of Aug 102,281
    Week of Aug 172,245
    Week of Aug 242,267
    Week of Aug 312,208
    Week of Sep 72,143
    Week of Sep 142,118
    Week of Sep 212,148
    Week of Sep 282,189
    Week of Oct 51,806

  • Money

    010,00020,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Money
    Week of Oct 135,282
    Week of Oct 205,218
    Week of Oct 275,267
    Week of Nov 35,290
    Week of Nov 105,234
    Week of Nov 175,269
    Week of Nov 245,237
    Week of Dec 15,250
    Week of Dec 85,237
    Week of Dec 155,366
    Week of Dec 225,650
    Week of Dec 295,904
    Week of Jan 56,087
    Week of Jan 126,371
    Week of Jan 197,067
    Week of Jan 267,753
    Week of Feb 28,380
    Week of Feb 99,109
    Week of Feb 169,286
    Week of Feb 239,186
    Week of Mar 29,243
    Week of Mar 99,175
    Week of Mar 169,473
    Week of Mar 239,911
    Week of Mar 3010,390
    Week of Apr 610,826
    Week of Apr 1311,087
    Week of Apr 209,554
    Week of Apr 278,162
    Week of May 46,726
    Week of May 115,414
    Week of May 185,202
    Week of May 255,259
    Week of Jun 15,216
    Week of Jun 85,219
    Week of Jun 155,231
    Week of Jun 225,259
    Week of Jun 295,272
    Week of Jul 65,137
    Week of Jul 135,112
    Week of Jul 205,185
    Week of Jul 275,181
    Week of Aug 35,180
    Week of Aug 105,183
    Week of Aug 175,184
    Week of Aug 245,279
    Week of Aug 315,322
    Week of Sep 75,169
    Week of Sep 145,250
    Week of Sep 215,209
    Week of Sep 285,165
    Week of Oct 54,176

  • Care

    0125250Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Care
    Week of Oct 13213
    Week of Oct 20191
    Week of Oct 27174
    Week of Nov 3158
    Week of Nov 10142
    Week of Nov 17134
    Week of Nov 24135
    Week of Dec 1142
    Week of Dec 8142
    Week of Dec 15141
    Week of Dec 22140
    Week of Dec 29139
    Week of Jan 5140
    Week of Jan 12135
    Week of Jan 19130
    Week of Jan 26122
    Week of Feb 2114
    Week of Feb 9106
    Week of Feb 16110
    Week of Feb 23130
    Week of Mar 2146
    Week of Mar 9161
    Week of Mar 16161
    Week of Mar 23158
    Week of Mar 30147
    Week of Apr 6141
    Week of Apr 13136
    Week of Apr 20152
    Week of Apr 27172
    Week of May 4185
    Week of May 11199
    Week of May 18201
    Week of May 25196
    Week of Jun 1195
    Week of Jun 8193
    Week of Jun 15193
    Week of Jun 22199
    Week of Jun 29202
    Week of Jul 6214
    Week of Jul 13220
    Week of Jul 20225
    Week of Jul 27230
    Week of Aug 3236
    Week of Aug 10243
    Week of Aug 17241
    Week of Aug 24235
    Week of Aug 31230
    Week of Sep 7219
    Week of Sep 14211
    Week of Sep 21215
    Week of Sep 28214
    Week of Oct 5170

  • Education

    05001,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Education
    Week of Oct 13129
    Week of Oct 20132
    Week of Oct 27138
    Week of Nov 3141
    Week of Nov 10145
    Week of Nov 17144
    Week of Nov 24135
    Week of Dec 1128
    Week of Dec 8121
    Week of Dec 15122
    Week of Dec 22139
    Week of Dec 29161
    Week of Jan 5180
    Week of Jan 12199
    Week of Jan 19180
    Week of Jan 26164
    Week of Feb 2143
    Week of Feb 9127
    Week of Feb 16118
    Week of Feb 23119
    Week of Mar 2121
    Week of Mar 9121
    Week of Mar 16126
    Week of Mar 23128
    Week of Mar 30133
    Week of Apr 6136
    Week of Apr 13142
    Week of Apr 20144
    Week of Apr 27143
    Week of May 4137
    Week of May 11134
    Week of May 18144
    Week of May 25157
    Week of Jun 1169
    Week of Jun 8179
    Week of Jun 15255
    Week of Jun 22417
    Week of Jun 29593
    Week of Jul 6740
    Week of Jul 13891
    Week of Jul 20894
    Week of Jul 27897
    Week of Aug 3887
    Week of Aug 10901
    Week of Aug 17776
    Week of Aug 24599
    Week of Aug 31439
    Week of Sep 7269
    Week of Sep 14134
    Week of Sep 21133
    Week of Sep 28132
    Week of Oct 5105

  • Work

    01,0002,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Work
    Week of Oct 131,215
    Week of Oct 201,237
    Week of Oct 271,275
    Week of Nov 31,300
    Week of Nov 101,313
    Week of Nov 171,380
    Week of Nov 241,456
    Week of Dec 11,575
    Week of Dec 81,643
    Week of Dec 151,672
    Week of Dec 221,708
    Week of Dec 291,745
    Week of Jan 51,829
    Week of Jan 121,839
    Week of Jan 191,738
    Week of Jan 261,633
    Week of Feb 21,520
    Week of Feb 91,398
    Week of Feb 161,342
    Week of Feb 231,305
    Week of Mar 21,287
    Week of Mar 91,256
    Week of Mar 161,254
    Week of Mar 231,250
    Week of Mar 301,251
    Week of Apr 61,270
    Week of Apr 131,281
    Week of Apr 201,274
    Week of Apr 271,260
    Week of May 41,223
    Week of May 111,198
    Week of May 181,208
    Week of May 251,248
    Week of Jun 11,279
    Week of Jun 81,304
    Week of Jun 151,318
    Week of Jun 221,316
    Week of Jun 291,323
    Week of Jul 61,344
    Week of Jul 131,340
    Week of Jul 201,291
    Week of Jul 271,238
    Week of Aug 31,189
    Week of Aug 101,141
    Week of Aug 171,118
    Week of Aug 241,097
    Week of Aug 311,087
    Week of Sep 71,089
    Week of Sep 141,079
    Week of Sep 211,113
    Week of Sep 281,149
    Week of Oct 5945

  • Legal help

    02,5005,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Legal help
    Week of Oct 134,018
    Week of Oct 204,168
    Week of Oct 274,329
    Week of Nov 34,508
    Week of Nov 104,619
    Week of Nov 174,732
    Week of Nov 244,835
    Week of Dec 14,842
    Week of Dec 84,915
    Week of Dec 154,944
    Week of Dec 224,886
    Week of Dec 294,870
    Week of Jan 54,822
    Week of Jan 124,773
    Week of Jan 194,715
    Week of Jan 264,707
    Week of Feb 24,632
    Week of Feb 94,576
    Week of Feb 164,620
    Week of Feb 234,714
    Week of Mar 24,868
    Week of Mar 94,877
    Week of Mar 164,910
    Week of Mar 234,640
    Week of Mar 304,476
    Week of Apr 64,351
    Week of Apr 134,206
    Week of Apr 204,278
    Week of Apr 274,351
    Week of May 44,449
    Week of May 114,531
    Week of May 184,495
    Week of May 254,409
    Week of Jun 14,275
    Week of Jun 84,208
    Week of Jun 154,213
    Week of Jun 224,253
    Week of Jun 294,276
    Week of Jul 64,262
    Week of Jul 134,354
    Week of Jul 204,366
    Week of Jul 274,365
    Week of Aug 34,367
    Week of Aug 104,423
    Week of Aug 174,324
    Week of Aug 244,130
    Week of Aug 313,988
    Week of Sep 73,855
    Week of Sep 143,781
    Week of Sep 213,794
    Week of Sep 283,856
    Week of Oct 53,177

  • Safety

    05001,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Safety
    Week of Oct 13620
    Week of Oct 20629
    Week of Oct 27634
    Week of Nov 3639
    Week of Nov 10654
    Week of Nov 17673
    Week of Nov 24675
    Week of Dec 1703
    Week of Dec 8722
    Week of Dec 15717
    Week of Dec 22680
    Week of Dec 29636
    Week of Jan 5606
    Week of Jan 12561
    Week of Jan 19573
    Week of Jan 26592
    Week of Feb 2589
    Week of Feb 9607
    Week of Feb 16619
    Week of Feb 23635
    Week of Mar 2644
    Week of Mar 9654
    Week of Mar 16635
    Week of Mar 23605
    Week of Mar 30576
    Week of Apr 6557
    Week of Apr 13538
    Week of Apr 20590
    Week of Apr 27635
    Week of May 4677
    Week of May 11716
    Week of May 18693
    Week of May 25659
    Week of Jun 1629
    Week of Jun 8592
    Week of Jun 15577
    Week of Jun 22580
    Week of Jun 29577
    Week of Jul 6584
    Week of Jul 13579
    Week of Jul 20590
    Week of Jul 27604
    Week of Aug 3609
    Week of Aug 10618
    Week of Aug 17619
    Week of Aug 24605
    Week of Aug 31602
    Week of Sep 7615
    Week of Sep 14608
    Week of Sep 21609
    Week of Sep 28610
    Week of Oct 5506

How we count

  • When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
  • The place is the ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
  • We keep the count, and nothing else: not the words, not a name, not an account, not a browser or network address.
  • Unmet need means no state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
  • Any count under 10 shows as fewer than 10. When only one count in a list would be hidden, we hide a second one too.
  • The demo site is not counted, and questions about Front Door itself, crisis questions and letters are not counted.
  • Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it