New London
Ask about New London
Ask in your own words. We look up programs and offices for New London and tell you where to go next.
Local offices in New London
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
New London Housing Authority
78 Walden Avenue, New London, CT 06320
Help here
- Public housing and housing vouchersContact the Housing Authority about public housing and housing voucher programs.
Checked on October 8, 2026 · Found on newlondonct.gov
Utilities · City office
Department of Public Utilities and Water Billing
15 Masonic Street, New London, CT 06320
Help here
- Water and sewer billsGet help with water and sewer billing or pay your bill at the office.
Checked on October 8, 2026 · Found on newlondonct.gov
Human services · City office
Human Services Division
Help here
- Human services referralsContact the city for information about local support, including food, housing, and behavioral health resources.
Checked on October 8, 2026 · Found on newlondonct.gov
Older adults · City office
New London Senior Citizens Center
10 Brainard Street, New London, CT 06320
Help here
- Programs and support for older adultsFind health education, social activities, and other programs for older adults.
- Transportation for older adultsCall the center to reserve rides to the center, shopping, and scheduled trips.
Checked on October 8, 2026 · Found on newlondonct.gov
Local office · City office
New London City Hall
181 State Street, New London, CT 06320
Help here
- City information and service requestsCall City Hall or use the city’s online form to ask for help or report a local issue.Read more
Checked on October 8, 2026 · Found on newlondonct.gov
Library · City office
Public Library of New London
63 Huntington Street, New London, CT 06320
Help here
- Library services and materialsUse the library’s books, information resources, and public programs.
Checked on October 8, 2026 · Found on plnl.org
Parks and recreation · City office
New London Recreation Department
111 Union Street, New London, CT 06320
Help here
- Recreation programsRegister for recreation programs, swim lessons, camps, and youth activities.
Checked on October 8, 2026 · Found on newlondonct.gov
Checked on October 8, 2026
Nonprofits that serve New London
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Connecticut Foodshare
2 Research Parkway, Wallingford, CT 06492
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Statewide Legal Services of Connecticut, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
ACCESS Agency, Inc.
Serves some towns in these areas
1315 Main Street, Willimantic, CT 06226
Listed on portal.ct.gov, checked on October 9, 2026
Nonprofit
Thames Valley Council for Community Action, Inc. (TVCCA)
Serves some towns in these areas
83 Huntington Street, New London, CT 06320
Listed on portal.ct.gov, checked on October 9, 2026
Offices for all of Southeastern Connecticut Planning Region
New London is in Southeastern Connecticut Planning Region. These county and state offices serve people there too.
Human services · State office
Connecticut Department of Social Services Norwich Resource Center
401 West Thames Street, Norwich, CT 06360
Help here
- State benefits and social servicesVisit or contact DSS for help with state benefit programs and social services.Apply online
Checked on October 8, 2026 · Found on portal.ct.gov
Child support · State office
Connecticut Office of Child Support Services, Norwich
401 West Thames Street, Unit 102, Norwich, CT 06360
Help here
- Child support servicesGet help with child support services for families in the region.
Checked on October 8, 2026 · Found on portal.ct.gov
Housing authority · City office
New London Housing Authority
Help here
- Housing assistanceContact the authority for information and applications for subsidized housing in New London.
Checked on October 8, 2026 · Found on newlondonct.gov
Local office · Regional office
United Way of Connecticut 211
Help here
- Information and referralCall 211 or search online to find local help with basic needs, health, housing, and other services.
Checked on October 8, 2026 · Found on uwc.211ct.org
Public health · Nonprofit
TVCCA WIC Norwich
401 West Thames Street, Unit 201, Norwich, CT 06360
Help here
- Women, Infants, and Children nutrition programWIC offers nutrition education, health referrals, breastfeeding support, and healthy foods to eligible families.
Checked on October 8, 2026 · Found on portal.ct.gov
Public health · Regional office
Ledge Light Health District
216 Broad Street, New London, CT 06320
Help here
- Local public health servicesContact the district for local public health services in the towns it serves.
Checked on October 8, 2026 · Found on llhd.org
Connecticut programs by kind of help
These are run by Connecticut and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Connecticut
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988