Metropolis
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Local offices in Metropolis
We found these on official websites. Call before you go, since hours and places can change.
Housing help · County office
Massac County Housing Authority
1209 East 5th Street, Metropolis, IL 62960
Help here
- Public housing applicationsAsk about affordable public housing and apply for an apartment at the housing office.Apply online
Last checked October 9, 2026 · Found on massaccountyhousingauthority.org
Utilities · City office
City Clerk's Office, Utility Services
106 West Fifth Street, Metropolis, IL 62960
Help here
- City utility billing and serviceGet help with city electric, water, sewer, and garbage service, including bills and starting service.Apply online
Last checked October 9, 2026 · Found on metropolisil.gov
Older adults · Regional office
Happy Hearts Senior Center
701 Market Street, Metropolis, IL 62960
Help here
- Senior center programs and mealsOlder adults can visit for weekday meals and information about local activities and support.
Last checked October 9, 2026 · Found on egyptianaaa.org
Local office · City office
Metropolis City Hall
106 West Fifth Street, Metropolis, IL 62960
Help here
- City services and informationContact City Hall for help reaching city departments and information about city services.
Last checked October 9, 2026 · Found on metropolisil.gov
State office
Illinois Secretary of State Driver Services Facility
1112 West 10th Street, Metropolis, IL 62960
Help here
- Driver and vehicle servicesVisit this state office for driver licensing and other driver services.
Last checked October 9, 2026 · Found on ilsos.gov
Library · City office
Metropolis Public Library
317 Metropolis Street, Metropolis, IL 62960
Help here
- Public library servicesUse library books, computers, and other materials, with free service for residents within the city limits.
Last checked October 9, 2026 · Found on metropolispubliclibrary.org
Checked on October 9, 2026
Nonprofits that serve Metropolis
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Tri-State Food Bank, Inc.
2504 Lynch Road, Evansville, IN 47711
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Land of Lincoln Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Shawnee Development Council
530 W Washington, Karnak, IL 62956-0298
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Massac County
Metropolis is in Massac County. These county and state offices serve people there too.
Human services · County office
Massac County General Assistance and SNAP Employment & Training
Massac County Courthouse, 1 Superman Square, Room 1E, Metropolis, IL 62960
Help here
- General AssistanceEligible county residents may apply for monthly cash assistance.Apply online
- SNAP Employment & TrainingSNAP participants can get help building job skills and finding work.Read more
Last checked October 8, 2026 · Found on massaccountyil.gov
State office
Illinois Department of Human Services, Massac County Family Community Resource Center
2301 Metropolis Street, Metropolis, IL 62960
Help here
- Public benefitsResidents can get help applying for state benefits such as SNAP, cash assistance, and medical coverage.Apply online
Last checked October 8, 2026 · Found on illinois.gov
Community action · Nonprofit
Shawnee Development Council, Massac/Johnson County Office
1 Superman Square, Suite 1C, Metropolis, IL 62960
Help here
- Community action assistanceResidents can ask about help with rent, food, utility bills, job training, and temporary shelter.Read more
Last checked October 8, 2026 · Found on shawneedevelopmentcouncil.org
Public health · Regional office
Southern 7 Health Department, Massac County Clinic
1230 Commercial Park Road, Metropolis, IL 62960
Help here
- Public health clinic servicesResidents can get health screenings, immunizations, pregnancy testing, and other clinic services.
- WICEligible families can apply for food and nutrition support for women, infants, and children.
Last checked October 8, 2026 · Found on southern7.org
Courts and legal help · Nonprofit
Massac County Legal Self-Help Center at Metropolis Public Library
313 Metropolis Street, Metropolis, IL 62960
Help here
- Legal self-help informationResidents can find court forms, legal information, and referrals to free or low-cost legal help.
Last checked October 8, 2026 · Found on illinoislegalaid.org
Older adults · Regional office
Egyptian Area Agency on Aging
200 East Plaza Drive, Carterville, IL 62918
Help here
- Aging and caregiver informationOlder adults and caregivers can get information and referrals to local services.
Last checked October 8, 2026 · Found on egyptianaaa.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
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