Shelby County

Local offices in Shelby County

We found these on official websites. Call before you go, since hours and places can change.

• State office

  Illinois Department of Human Services, Charleston Office

  1550 Douglas Street, Charleston, IL 61920

  Help here

  • Benefits assistanceAsk the office about applying for Medicaid, SNAP, and cash assistance.Apply online
  Call 217-345-2188DirectionsWebsite

  Last checked October 8, 2026 · Found on illinois.gov

• Housing help · County office

  Housing Authority of the County of Shelby

  Help here

  • Housing assistanceContact the housing authority to ask about local housing assistance.
  Call 217-774-2167Website

  Last checked October 8, 2026 · Found on shelbycounty-il.gov

• Public health · County office

  Shelby County Health Department

  1700 W. South 3rd Street, Shelbyville, IL 62565

  Help here

  • Public health servicesContact the health department for county public health services and information.
  • WICAsk the health department about WIC nutrition support for eligible women, infants, and children.
  Call 217-774-9555DirectionsWebsite

  Last checked October 8, 2026 · Found on shelbyhealth.net

• Local office · Regional office

  211 Illinois

  Help here

  • Information and referralCall or text 211 to find local help with needs such as food, housing, health care, and utility bills.Read more
  Call 211Website

  Last checked October 9, 2026 · Found on 211illinois.org

• Human services · County office

  Shelby County Community Services

  1810 W. South 3rd Street, Shelbyville, IL 62565

  Help here

  • Community servicesContact the agency to ask about community services and support for people with disabilities.
  Call 217-774-5587DirectionsWebsite

  Last checked October 8, 2026 · Found on sccsil.org

• Older adults · Regional office

  East Central Illinois Area Agency on Aging

  1003 Maple Hill Road, Bloomington, IL 61705-9327

  Help here

  • Aging information and referralsOlder adults and caregivers can get information and referrals to services in their community.Read more
  Call 309-829-2065DirectionsWebsite

  Last checked October 8, 2026 · Found on eciaaa.org

• Emergency help · County office

  Shelby County Emergency Management Agency

  315 1/2 E. Main Street, Shelbyville, IL 62565

  Help here

  • Emergency preparedness and response informationContact the county agency for local emergency preparedness and response information.
  Call 217-774-1499DirectionsWebsite

  Last checked October 8, 2026 · Found on shelbycounty-il.gov

• State office

  Illinois Secretary of State Driver Services Facility, Shelbyville

  311 N. Cedar Street, Shelbyville, IL 62565

  Help here

  • Driver and vehicle servicesVisit the facility for driver and vehicle services offered by the Illinois Secretary of State.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on ilsos.gov

Shelby County, Illinois website

Checked on October 8, 2026

Nonprofits that serve Shelby County

Each one serves this area. Call before you go, since services and hours change.

Cities and towns in Shelby County

• Cowden
• Findlay
• Herrick
• Moweaqua
• Oconee
• Shelbyville
• Sigel
• Stewardson
• Strasburg
• Tower Hill
• Windsor

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026