Franklin
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Local offices in Franklin
We found these on official websites. Call before you go, since hours and places can change.
State office
Johnson County Division of Family Resources Office
1771 Thornburg Lane, Franklin, IN 46131
Help here
- Apply for food, cash, and health coverage benefitsVisit the office for help applying for SNAP, TANF cash assistance, and health coverage.Apply online
- Apply for cash assistanceApply for temporary cash assistance for eligible families.Apply online
Last checked October 8, 2026 · Found on in.gov
Utilities · City office
Department of Public Works Customer Service
100 W. South St., Franklin, IN 46131
Help here
- Public works service questionsCall to ask about city public works services, including waste collection, recycling, roads, and wastewater.
Last checked October 8, 2026 · Found on franklin.in.gov
Utilities · City office
Franklin Utility Billing Office
796 S. State St., Franklin, IN 46131
Help here
- Sewer utility billsContact the office with questions about sewer utility bills and payments.
Last checked October 8, 2026 · Found on franklin.in.gov
Older adults · City office
Franklin Active Adult Center
160 E. Adams St., Franklin, IN 46131
Help here
- Programs for adults age 55 and olderAdults age 55 and older can join activities and programs for healthy aging, learning, and social connection.
Last checked October 8, 2026 · Found on franklin.in.gov
Jobs and training · State office
WorkOne Franklin
97 Umbarger Ln, Franklin, IN 46131
Help here
- Job search and workforce helpGet help looking for work, building job skills, and finding workforce training.Apply online
Last checked October 8, 2026 · Found on workonecentral.org
State office
Franklin BMV Branch
1053 W. Jefferson St., Ste. D, Franklin, IN 46131
Help here
- Driver licensing and motor vehicle servicesVisit the branch for driver licenses, identification cards, and other BMV services.
Last checked October 8, 2026 · Found on in.gov
Local office · City office
Franklin City Hall
70 E. Monroe St., Franklin, IN 46131
Help here
- City government informationContact City Hall for help finding city departments and information about city services.
Last checked October 8, 2026 · Found on franklin.in.gov
Parks and recreation · City office
Franklin Parks and Recreation Department
396 Branigin Blvd., Franklin, IN 46131
Help here
- Parks and recreation programsFind city recreation programs, classes, facility reservations, and information about parks and pools.
Last checked October 8, 2026 · Found on franklin.in.gov
City of Franklin, Indiana website
Checked on October 8, 2026
Nonprofits that serve Franklin
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Gleaners Food Bank of Indiana, Inc.
3737 Waldemere Ave., Indianapolis, IN 46241
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Indiana Legal Services, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Human Services, Inc.
P.O. Box 119, Clifford, IN 47226
Listed on in.gov, checked on October 9, 2026
Job help near Franklin
American Job Centers are free. They help you look for work, write a resume, find training and apply for unemployment benefits. You can ask for an interpreter.
American Job Center
Franklin WorkOne
Also helps young people and people leaving jail or prison
1.6 miles away
97 Umbarger Lane, Franklin, IN 46131-1665
Hours: M-F 8:00a to 4:30p
Updated by CareerOneStop on March 5, 2026
Unemployment benefits in Indiana
If you lost your job or your hours were cut, you may be able to get unemployment insurance. You apply with the state, and the state decides who qualifies.
Workforce board for this area
The workforce board plans the job and training programs here and funds the job centers. Go to a job center for help; call the board with questions about its programs.
Workforce board
Region 5 Workforce Development Board
836 S State St, PO Box 69, Greenfield, IN 46140
Workforce board
Indiana Department of Workforce Development
10 N Senate Ave, Rm SE304, Indianapolis, IN 46204
Job center and program listings from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration, and the Minnesota Department of Employment and Economic Development (DEED). Checked on October 10, 2026.
Offices for all of Johnson County
Franklin is in Johnson County. These county and state offices serve people there too.
Human services · State office
Indiana 211
Help here
- Community resource referralsCall 211 or search online to find local help with food, housing, utilities, health care, and other needs.
Last checked October 9, 2026 · Found on in.gov
State office
Indiana Family and Social Services Administration, Johnson County Office
1771 Thornburg Lane, Franklin, IN 46131
Help here
- Public assistance applicationsApply for food assistance, health coverage, and cash assistance through Indiana’s benefits office.Apply online
Last checked October 8, 2026 · Found on in.gov
Public health · County office
Johnson County Health Department
95 S Drake Rd, Franklin, IN 46131
Help here
- Public health and nursing servicesGet health services, immunizations, vital records, and information from the county health department.
- WICGet nutrition support and food benefits through the health department’s WIC program.
Last checked October 8, 2026 · Found on johnsoncounty.in.gov
Older adults · Regional office
CICOA Aging & In-Home Solutions
8440 Woodfield Crossing Blvd., Suite 175, Indianapolis, IN 46240
Help here
- Aging and disability supportTalk with an options counselor about in-home support and community services for older adults, people with disabilities, and caregivers.Apply onlineRead more
Last checked October 8, 2026 · Found on cicoa.org
Veterans · County office
Johnson County Veterans Service Office
18 W Jefferson St, Franklin, IN 46131
Help here
- Veterans benefits helpGet help applying for veterans benefits and finding information about available services.
Last checked October 8, 2026 · Found on in.gov
Child support · County office
Johnson County Child Support Office
1 Caisson Dr, Suite A, Franklin, IN 46131
Help here
- Child support servicesGet help establishing or changing child support and medical support orders, locating a parent, or enforcing an order.Apply onlineRead more
Last checked October 8, 2026 · Found on in.gov
Indiana programs by kind of help
These are run by Indiana and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Indiana 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988