Story City
Ask about Story City
Ask in your own words. We look up programs and offices for Story City and tell you where to go next.
Local offices in Story City
We found these on official websites. Call before you go, since hours and places can change.
Parks and recreation · City office
Story City Community Recreation Center
826 Elm Ave., Story City, IA 50248
Help here
- Recreation and fitnessUse the gym and walking track or take part in recreation activities.Apply online
Last checked October 9, 2026 · Found on cityofstorycity.org
Local office · City office
Story City City Hall
504 Broad St., Story City, IA 50248
Help here
- City services and questionsContact City Hall with questions about city services, forms, and local government.Read more
- Water and sewer billsAsk about your city water or sewer bill, start or stop water service, or pay your bill.Apply onlineRead more
Last checked October 9, 2026 · Found on cityofstorycity.org
Library · City office
Bertha Bartlett Public Library
503 Broad St., Story City, IA 50248
Help here
- Library servicesBorrow books and other materials, use public computers, and join library programs.Read more
Last checked October 9, 2026 · Found on storycity.lib.ia.us
Local office · Nonprofit
Story City Community Center
503 Elm Ave., Story City, IA 50248
Help here
- Community spaceAsk about using or renting the community center for meetings and local events.Apply online
Last checked October 9, 2026 · Found on sccommunitycenter.com
Checked on October 9, 2026
Nonprofits that serve Story City
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Food Bank of Iowa
2220 E. 17th Street, Des Moines, IA 50316
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Iowa Legal Aid
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Mid-Iowa Community Action (MICA), Inc.
1001 S. 18th Ave, Marshalltown, IA 50158
Listed on hhs.iowa.gov, checked on October 9, 2026
Offices for all of Story County
Story City is in Story County. These county and state offices serve people there too.
State office
Story County DHS
126 S Kellogg Ave, Suite 101, Ames, IA 50010
Help here
- State benefits and human servicesVisit the Iowa HHS office serving Story County for help with state benefit programs.
Last checked October 8, 2026 · Found on hhs.iowa.gov
Human services · County office
Story County General Assistance
126 S. Kellogg Avenue, Suite 001, Ames, IA 50010
Help here
- Emergency rent and utility assistanceApply for emergency help with rent or utility bills and get connected to other local resources.Apply online
Last checked October 8, 2026 · Found on storycountyiowa.gov
Public health · County office
Story County Public Health
Help here
- Public health and immunization servicesGet information about immunizations, disease prevention, senior health, and other public health services.
Last checked October 8, 2026 · Found on storycountyiowa.gov
Older adults · Regional office
Aging Resources of Central Iowa
5838 Grand Avenue, Suite 106, Des Moines, IA 50312
Help here
- Aging and disability supportContact the agency for local support and services for older adults and people with disabilities.
Last checked October 8, 2026 · Found on agingresources.com
Veterans · County office
Story County Veterans Affairs
126 S. Kellogg Avenue, Suite 001, Ames, IA 50010
Help here
- Veterans benefits assistanceGet help learning about and applying for veterans benefits and services.Apply online
Last checked October 8, 2026 · Found on storycountyiowa.gov
Emergency help · County office
Story County Emergency Management Agency
900 6th St, Nevada, IA 50201
Help here
- Emergency preparedness and recoveryFind preparedness information and report storm damage to help the county coordinate disaster response and recovery.
Last checked October 8, 2026 · Found on storycountyiowa.gov
Iowa programs by kind of help
These are run by Iowa and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Iowa
Free help finding food, housing, bills and more near you.
Call 800-244-7431 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988