Waterville
Ask about Waterville
Ask in your own words. We look up programs and offices for Waterville and tell you where to go next.
Local offices in Waterville
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Health and Welfare Department
One Common Street, Waterville, ME 04901
Help here
- General AssistanceApply for help with basic needs such as housing, food, heating, and utilities.
Last checked October 9, 2026 · Found on waterville-me.gov
Housing help · Regional office
Waterville Housing Authority
88 Silver Street, Waterville, ME 04901
Help here
- Public housing and rental assistanceApply for public housing, housing vouchers, and other affordable rentals.Apply onlineRead more
Last checked October 9, 2026 · Found on watervillehousing.org
Utilities · Regional office
Kennebec Water District
131 Drummond Avenue, Waterville, ME 04901
Help here
- Water service and billsStart or stop water service, pay your water bill, or ask about your account.Apply online
Last checked October 9, 2026 · Found on kennebecwater.org
Utilities · Regional office
Waterville Sewerage District
353 Water Street, Waterville, ME 04901
Help here
- Sewer billsPay your sewer bill or contact the district with a billing question.
Last checked October 9, 2026 · Found on watervillesd.com
Local office · City office
City Hall and City Clerk’s Office
One Common Street, Waterville, ME 04901
Help here
- City services and recordsAsk about city services, city records, elections, and vital records.
Last checked October 9, 2026 · Found on waterville-me.gov
Older adults · Nonprofit
Muskie Community Center
38 Gold Street, Waterville, ME 04901
Help here
- Senior and community programsVisit for community center programs and services for older adults.
Last checked October 9, 2026 · Found on spectrumgenerations.org
Library · Regional office
Waterville Public Library
73 Elm Street, Waterville, ME 04901
Help here
- Library servicesGet a library card and use books, research resources, and library programs.Apply online
Last checked October 9, 2026 · Found on watervillelibrary.org
Local office · City office
Finance Department
One Common Street, Waterville, ME 04901
Help here
- City taxes and billsPay property taxes and ask about city bills and vehicle registrations.
Last checked October 9, 2026 · Found on waterville-me.gov
Checked on October 9, 2026
Nonprofits that serve Waterville
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Good Shepherd Food Bank
3121 Hotel Road, Auburn, ME 04211
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Pine Tree Legal Assistance, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Kennebec Valley Community Action Program
97 Water St, Waterville, ME 04901-6339
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Kennebec County
Waterville is in Kennebec County. These county and state offices serve people there too.
State office
Maine DHHS Augusta District Office
35 Anthony Avenue, Augusta, ME 04333
Help here
- Benefits applications and eligibilityGet in-person help with applications and eligibility for state benefits.Apply online
Last checked October 9, 2026 · Found on www1.maine.gov
Human services · Regional office
211 Maine
Help here
- Local help and referralsCall or text 211 Maine to find local help with basic needs and services.Read more
Last checked October 9, 2026 · Found on 211maine.org
Older adults · Regional office
Spectrum Generations
One Weston Court, Suite 109, Augusta, ME 04330
Help here
- Aging and disability supportGet information and help finding long-term support and other services if you live in Brunswick or Harpswell.
Last checked October 8, 2026 · Found on spectrumgenerations.org
Emergency help · County office
Kennebec County Emergency Management Agency
77 Winthrop St., Augusta, ME 04330
Help here
- Emergency preparedness and responseGet information and help related to preparing for and responding to emergencies.
Last checked October 8, 2026 · Found on kennebec.gov
Jobs and training · State office
Augusta CareerCenter
45 Commerce Drive, Augusta, ME 04333-0109
Help here
- Job search and employment servicesGet help with job searches, career services, veterans services, and rehabilitation services.
Last checked October 9, 2026 · Found on mainecareercenter.gov
State office
Augusta Bureau of Motor Vehicles
19 Anthony Ave., Augusta, ME 04330
Help here
- Driver and vehicle servicesVisit for driver license, state identification, and motor vehicle services offered at a BMV branch.
Last checked October 8, 2026 · Found on maine.gov
Maine programs by kind of help
These are run by Maine and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Maine
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988