Portland
Ask about Portland
Ask in your own words. We look up programs and offices for Portland and tell you where to go next.
Local offices in Portland
We found these on official websites. Call before you go, since hours and places can change.
Utilities · City office
Portland Utility Billing
259 Kent Street, Portland, MI 48875
Help here
- Utility bills and payment arrangementsGet help with water, sewer, electric, and refuse bills, including payment arrangements for overdue bills.Apply online
Last checked October 9, 2026 · Found on portland-michigan.org
Local office · Regional office
Michigan 211
Help here
- Community resource referralsCall 211 to find local help with food, housing, bills, health care, and other needs.Read more
Last checked October 9, 2026 · Found on mi211.org
Local office · City office
Portland City Hall
259 Kent Street, Portland, MI 48875
Help here
- City services and resident assistanceContact City Hall for help with city services, staff, and questions about city government.
Last checked October 9, 2026 · Found on portland-michigan.org
Older adults · Nonprofit
Portland Area Service Group
144 Kent Street, Portland, MI 48875
Help here
- Senior and community center activitiesVisit for group activities such as bingo and games, which are open to people of all ages.
- Food, clothing, and medical suppliesAsk the center about its food bank, clothing closet, and loaned medical equipment.
Last checked October 9, 2026 · Found on portlandareaservicegroup.org
Library · Regional office
Portland District Library
334 Kent Street, Portland, MI 48875
Help here
- Library materials and public resourcesBorrow books and use research tools, computers, Wi-Fi, and library programs.Read more
Last checked October 9, 2026 · Found on pdl.michlibrary.org
City of Portland, Michigan website
Checked on October 9, 2026
Nonprofits that serve Portland
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Feeding America West Michigan
3070 Shaffer Ave SE, Kentwood, MI 49512
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of Western Michigan
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
EightCAP Inc
5827 Orleans Rd, Orleans, MI 48865-8603
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Ionia County
Portland is in Ionia County. These county and state offices serve people there too.
Human services · State office
Ionia County MDHHS Office
920 E. Lincoln Avenue, Ionia, MI 48846
Help here
- Public assistance and family servicesApply for state benefits and get help with family and protective services.Apply online
Last checked October 8, 2026 · Found on michigan.gov
Local office · Regional office
Heart of West Michigan United Way 2-1-1
Help here
- Community help and referralsCall 211 to find local help with food, housing, bills, and other needs.Read more
Last checked October 9, 2026 · Found on mi211.org
Public health · County office
Ionia County Health Department
175 E. Adams Street, Ionia, MI 48846
Help here
- Public health servicesGet community health information, environmental health services, immunizations, and other personal health services.
- WICGet nutrition support and food benefits for eligible women, infants, and children.
Last checked October 8, 2026 · Found on ioniacounty.org
Mental health and recovery · County office
The Right Door for Hope, Recovery and Wellness
375 Apple Tree Drive, Ionia, MI 48846
Help here
- Behavioral health servicesFind mental health and substance use support, including crisis help and services for people with developmental disabilities.
Last checked October 8, 2026 · Found on rightdoor.org
Older adults · County office
Ionia County Commission on Aging
115 Hudson Street, Ionia, MI 48846
Help here
- Senior servicesAsk about meals, transportation, in-home help, and activities for older adults.
Last checked October 9, 2026 · Found on ioniacounty.org
Emergency help · County office
Ionia County Central Dispatch
Help here
- Emergency and non-emergency callsCall 911 for emergencies or contact dispatch for non-emergency police, fire, and EMS assistance.
Last checked October 8, 2026 · Found on ioniacounty.org
Michigan programs by kind of help
These are run by Michigan and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- Michigan 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988