Norfolk

Local offices in Norfolk

We found these on official websites. Call before you go, since hours and places can change.

• State office

  Nebraska Department of Health and Human Services, Norfolk Office

  209 N 5th St, Norfolk, NE 68701

  Help here

  • Benefits and social servicesContact this office about state benefits and social services, including food assistance, Medicaid, and child support.Apply online
  Call 402-370-3120DirectionsWebsite

  Last checked October 8, 2026 · Found on dhhs.ne.gov

• Housing help · City office

  Norfolk Development Division / Norfolk Housing Agency

  1310 W Norfolk Ave, Suite D, Norfolk, NE 68701

  Help here

  • Housing programsAsk about housing programs, including Housing Choice Vouchers and home repair help.Apply online
  Call 402-844-2080DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkne.gov

• Utilities · City office

  City of Norfolk Water Billing

  309 N 5th St, Norfolk, NE 68701

  Help here

  • Water and sewer billsGet help with water or sewer service, billing, and payment agreements if you cannot pay on time.
  Call 402-844-2018DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkne.gov

• Local office · City office

  City of Norfolk Administration

  309 N 5th St, Norfolk, NE 68701

  Help here

  • City information and customer serviceCall or visit for help finding the right city department or reporting a city service concern.
  Call 402-844-2000DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkne.gov

• Older adults · Nonprofit

  Norfolk Senior Citizens Center

  307 W Prospect Ave, Norfolk, NE 68701

  Help here

  • Senior activities and mealsOlder adults can find meals, exercise classes, social activities, and other programs.
  Call 402-371-8299DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkseniorcenter.org

• Jobs and training · State office

  Nebraska Department of Labor, Norfolk Workforce Development Office

  105 E Norfolk Ave, Suite 120, Norfolk, NE 68701

  Help here

  • Job and workforce servicesGet help with job searches, employment services, and workforce programs.
  Call 402-370-3430DirectionsWebsite

  Last checked October 8, 2026 · Found on dol.nebraska.gov

• State office

  Nebraska DMV Norfolk Driver Licensing Office

  2209 N 13th St, Norfolk, NE 68701

  Help here

  • Driver licenses and state ID cardsApply for or renew a driver license, permit, or state identification card.Apply online
  Call 402-402-4005DirectionsWebsite

  Last checked October 8, 2026 · Found on dmv.nebraska.gov

• Library · City office

  Norfolk Public Library

  308 W Prospect Ave, Norfolk, NE 68701

  Help here

  • Library services and programsGet a library card, borrow books and other materials, and find classes and events.
  Call 402-844-2100DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkne.gov

• Parks and recreation · City office

  Norfolk Parks and Recreation

  309 N 5th St, Norfolk, NE 68701

  Help here

  • Recreation programsFind recreation programs and activities for people of all ages throughout the year.Apply online
  Call 402-844-2250DirectionsWebsite

  Last checked October 8, 2026 · Found on norfolkne.gov

City of Norfolk, Nebraska website

Checked on October 8, 2026

Nonprofits that serve Norfolk

Each one serves this area. Call before you go, since services and hours change.

Job help near Norfolk

American Job Centers are free. They help you look for work, write a resume, find training and apply for unemployment benefits. You can ask for an interpreter.

• American Job Center

  Nebraska Department of Labor - Norfolk

  Also helps young people and people leaving jail or prison

  1.2 miles away

  105 East Norfolk Avenue, Suite 120, Norfolk, NE 68701

  Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday

  Call 402-370-3430DirectionsWebsite

  Updated by CareerOneStop on March 10, 2026

Job center and program listings from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration, and the Minnesota Department of Employment and Economic Development (DEED). Checked on October 10, 2026.

Offices for all of Madison County

Norfolk is in Madison County. These county and state offices serve people there too.

• State office

  Nebraska DHHS Norfolk Office

  209 N 5th St, Norfolk, NE 68701

  Help here

  • Economic assistance and MedicaidResidents can get help with state economic assistance and Medicaid services through DHHS.Apply online
  Call 402-370-3120DirectionsWebsite

  Last checked October 8, 2026 · Found on dhhs.ne.gov

• Courts and legal help · County office

  Madison County Public Defender

  104 S Main St, Madison, NE 68748

  Help here

  • Court-appointed legal helpPeople who qualify can get a court-appointed lawyer for eligible cases in Madison County courts.
  Call 402-454-3317DirectionsWebsite

  Last checked October 8, 2026 · Found on madisoncountyne.gov

• Older adults · Regional office

  Northeast Nebraska Area Agency on Aging

  110 N 37th St, Unit 101, Norfolk, NE 68701

  Help here

  • Aging servicesAsk about meals, transportation, care management, respite, and other services for older adults and caregivers.
  Call 402-370-3454DirectionsWebsite

  Last checked October 8, 2026 · Found on nenaaa.com

• Veterans · County office

  Madison County Veterans Service Office

  1305 S 13th St, Suite 200, Norfolk, NE 68701

  Help here

  • Veterans benefits assistanceVeterans, their families, and surviving spouses can get help understanding and applying for federal, state, and county veterans benefits.
  Call 402-370-3578DirectionsWebsite

  Last checked October 8, 2026 · Found on madisoncountyne.gov

• Emergency help · Regional office

  Region 11 Emergency Management

  701 Koenigstein Ave, Norfolk, NE 68701

  Help here

  • Emergency preparedness and responseResidents can contact the regional office for help with emergency preparedness and response in Madison County.
  Call 402-844-2066DirectionsWebsite

  Last checked October 8, 2026 · Found on madisoncountyne.gov

• Jobs and training · State office

  Nebraska Department of Labor Norfolk Office

  105 E Norfolk Ave, Suite 120, Norfolk, NE 68701

  Help here

  • Job search and employment servicesJob seekers can get help with job searches, career guidance, resumes, and employment services.
  Call 402-370-3430DirectionsWebsite

  Last checked October 8, 2026 · Found on dol.nebraska.gov

Everything in Madison County

Nebraska programs by kind of help

These are run by Nebraska and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026