Onondaga County

Local offices in Onondaga County

We found these on official websites. Call before you go, since hours and places can change.

• Human services · County office

  Onondaga County Department of Social Services – Economic Security

  Help here

  • Public assistance and food benefitsApply for SNAP, temporary assistance, and other eligible benefits.Apply online
  Call 315-435-2985Website

  Last checked October 8, 2026 · Found on onondaga.gov

• Public health · County office

  Onondaga County Health Department WIC Program

  307 Gifford Street, Syracuse, NY 13204

  Help here

  • Women, Infants, and Children (WIC)Eligible families can get healthy foods, nutrition education, breastfeeding support, and referrals.Apply online
  Call 315-435-3304DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Child support · County office

  Onondaga County Bureau of Child Support Services

  421 Montgomery Street, 4th Floor, Syracuse, NY 13202

  Help here

  • Child support servicesGet help establishing parentage, obtaining child support, or enforcing a support order.Apply online
  Call 888-208-4485DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Housing help · Regional office

  Syracuse Housing Authority

  516 Burt Street, Syracuse, NY 13202

  Help here

  • Affordable housing and rental assistanceApply for public housing or rental assistance through Syracuse Housing Authority programs.Apply onlineRead more
  Call 315-475-6181DirectionsWebsite

  Last checked October 8, 2026 · Found on syracusehousing.org

• Public health · County office

  Onondaga County Health Department

  421 Montgomery Street, Syracuse, NY 13202

  Help here

  • Public health servicesGet information about county health programs, clinics, and prevention services.
  Call 315-435-3155DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Mental health and recovery · County office

  Onondaga County Mental Health Services

  421 Montgomery Street, Syracuse, NY 13202

  Help here

  • Behavioral health service navigationFind information and referrals for mental health and substance use services in the county.
  Call 315-435-7711DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Local office · Regional office

  211 CNY

  Help here

  • Information and referralCall 211 any time to get free, confidential referrals to local services.
  Call 844-245-1922Website

  Last checked October 9, 2026 · Found on 211cny.com

• Older adults · Regional office

  Onondaga County Office for Aging

  421 Montgomery Street, 10th Floor, Syracuse, NY 13202

  Help here

  • Aging and caregiver supportOlder adults and caregivers can get help finding services, benefits, meals, and support at home.
  Call 315-435-2362DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Veterans · County office

  Onondaga County Veterans Service Agency

  421 Montgomery Street, 11th Floor, Syracuse, NY 13202

  Help here

  • Veterans benefits assistanceGet help applying for local, state, and federal benefits for veterans and their families.
  Call 315-435-3219DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Emergency help · County office

  Onondaga County Department of Emergency Management

  420 Electronics Parkway, Liverpool, NY 13088

  Help here

  • Emergency preparedness informationFind county guidance for preparing for and responding to emergencies and disasters.
  Call 315-435-2525DirectionsWebsite

  Last checked October 8, 2026 · Found on onondaga.gov

• Jobs and training · Regional office

  CNY Works Career Center

  960 James Street, Syracuse, NY 13203

  Help here

  • Career center servicesGet in-person help with job search, training, and other employment services.
  Call 315-728-4483DirectionsWebsite

  Last checked October 8, 2026 · Found on dol.ny.gov

• Library · County office

  Onondaga County Public Libraries

  447 South Salina Street, Syracuse, NY 13202

  Help here

  • Library servicesGet library materials, reference help, and information about services across the county library system.
  Call 315-435-1900DirectionsWebsite

  Last checked October 8, 2026 · Found on onlib.org

Onondaga County website

Checked on October 8, 2026

Nonprofits that serve Onondaga County

Each one serves this area. Call before you go, since services and hours change.

Job help near Onondaga County

American Job Centers are free. They help you look for work, write a resume, find training and apply for unemployment benefits. You can ask for an interpreter.

• American Job Center

  CNY Works Incorporated

  Also helps young people and people leaving jail or prison

  1.3 miles away

  960 James Street, Syracuse, NY 13203

  Hours: M - F: 8:30 a.m. to 4:30 p.m.

  Call 315-473-8250DirectionsWebsite

  Updated by CareerOneStop on October 8, 2026

• Youth and reentry program

  Syracuse/Onondaga County - Youth Bureau

  For young people

  0.5 miles away

  421 Montgomery Street, 7th Floor, Syracuse, NY 13202

  Call 315-435-2884DirectionsWebsite

Job center and program listings from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration, and the Minnesota Department of Employment and Economic Development (DEED). Checked on October 10, 2026.

Cities and towns in Onondaga County

• Baldwinsville
• Camillus
• East Syracuse
• Elbridge
• Fabius
• Fayetteville
• Jordan
• Liverpool
• Manlius
• Marcellus
• Minoa
• North Syracuse
• Skaneateles
• Solvay
• Syracuse
• Tully

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026