Waterville

Local offices in Waterville

We found these on official websites. Call before you go, since hours and places can change.

• Local office · City office

  Village Hall and Clerk/Treasurer

  122 Barton Avenue, Waterville, NY 13480

  Help here

  • Village services and recordsAsk the village clerk about village services, records requests, and local government business.
  • Water, sewer, and garbage billsAsk the clerk about quarterly water, sewer, and garbage bills and how to pay them.
  Call 315-841-4221DirectionsWebsite

  Last checked October 9, 2026 · Found on villageofwaterville.gov

• Parks and recreation · City office

  Village Hall Community Room

  122 Barton Avenue, Waterville, NY 13480

  Help here

  • Senior and community activitiesThe Village Hall community room hosts activities for groups including senior citizens.
  Call 315-841-4221DirectionsWebsite

  Last checked October 9, 2026 · Found on villageofwaterville.gov

• Library · Regional office

  Waterville Public Library

  206 White Street, Waterville, NY 13480

  Help here

  • Library servicesVisit the library to borrow books and other materials and use its information resources.
  Call 315-841-4651DirectionsWebsite

  Last checked October 9, 2026 · Found on events.watervillepl.org

Village of Waterville website

Checked on October 9, 2026

Nonprofits that serve Waterville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Oneida County

Waterville is in Oneida County. These county and state offices serve people there too.

• Human services · County office

  Oneida County Department of Social Services

  800 Park Avenue, Utica, NY 13501

  Help here

  • Benefits and social servicesApply for food, cash, medical, child care, and home energy assistance.
  Call 315-798-5700DirectionsWebsite

  Last checked October 8, 2026 · Found on oneidacountyny.gov

• Public health · County office

  Oneida County WIC Program

  Help here

  • WIC nutrition supportEligible pregnant people, new parents, infants, and children under five can get food benefits and nutrition support.
  Call 315-798-5066Website

  Last checked October 8, 2026 · Found on oneidacountyny.gov

• Child support · County office

  Oneida County Support Collection Unit

  800 Park Avenue, Utica, NY 13501

  Help here

  • Child support servicesGet help establishing or changing child support and collecting payments.Apply online
  Call 888-208-4485DirectionsWebsite

  Last checked October 8, 2026 · Found on oneidacountyny.gov

• Public health · County office

  Oneida County Health Department

  800 Park Avenue, Utica, NY 13501

  Help here

  • Public health servicesGet information and services for vaccines, communicable diseases, children's health, and environmental health.
  Call 315-798-6400DirectionsWebsite

  Last checked October 8, 2026 · Found on oneidacountyny.gov

• Mental health and recovery · County office

  Oneida County Department of Mental Health

  800 Park Avenue, Utica, NY 13501

  Help here

  • Mental health and substance use servicesGet help finding mental health, substance use, and developmental disability services.
  Call 315-768-3660DirectionsWebsite

  Last checked October 8, 2026 · Found on oneidacountyny.gov

• Local office · Regional office

  211 Mid-York

  Help here

  • Community resource referralsCall 211 any time to find local help with needs such as food, housing, health, and employment.
  Call 211Website

  Last checked October 9, 2026 · Found on 211midyork.org

Everything in Oneida County

New York programs by kind of help

These are run by New York and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026