Hot Springs
Ask about Hot Springs
Ask in your own words. We look up programs and offices for Hot Springs and tell you where to go next.
Local offices in Hot Springs
We found these on official websites. Call before you go, since hours and places can change.
Housing help · City office
Hot Springs Housing Authority
50 Walnut Street, Hot Springs, NC 28743
Help here
- Public housingContact the housing authority to ask about its public housing and housing assistance.
Last checked October 9, 2026 · Found on townofhotsprings.org
Library · County office
Hot Springs Public Library
64 S Spring Street, Hot Springs, NC 28743
Help here
- Library servicesVisit the library to borrow books, use internet and computers, or take part in learning programs.
Last checked October 9, 2026 · Found on townofhotsprings.org
Local office · City office
Hot Springs Town Hall
43 N Andrews Ave, Hot Springs, NC 28743
Help here
- Town services and resident helpVisit or call Town Hall for help with town services, forms, records, and municipal tax bills.
- Water, sewer, and sanitation billsPay town water, sewer, or trash bills at Town Hall, or ask staff about utility service.Read more
Last checked October 9, 2026 · Found on townofhotsprings.org
Checked on October 9, 2026
Nonprofits that serve Hot Springs
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
MANNA FoodBank
99 Broadpointe Dr., Mills River, NC 28759
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Legal Aid of North Carolina, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Community Action Opportunities
25 Gaston Street, Asheville, NC 28801
Listed on ncdhhs.gov, checked on October 9, 2026
Offices for all of Madison County
Hot Springs is in Madison County. These county and state offices serve people there too.
Human services · County office
Madison County Department of Social Services
5707 U.S. Highway 25/70, Suite 1, Marshall, NC 28753
Help here
- Food and Nutrition Services and MedicaidApply for food assistance and Medicaid, or get help with benefits.Apply online
- Child and Adult Protective ServicesReport concerns about abuse, neglect, or exploitation of a child or adult.
Last checked October 8, 2026 · Found on madisoncountync.gov
Public health · County office
Madison County WIC Clinic
493 Medical Park Drive, Marshall, NC 28753
Help here
- WIC nutrition supportEligible families can get healthy foods, nutrition advice, and breastfeeding support.
Last checked October 8, 2026 · Found on madisoncountyhealth.org
Child support · County office
Madison County Child Support Services
240 Carolina Lane, Marshall, NC 28753
Help here
- Child support collection servicesGet help starting child support services or collecting child support payments.Apply online
Last checked October 8, 2026 · Found on madisoncountync.gov
Housing help · County office
Madison County Housing Authority
160 Ivy Ridge Apartments Drive, Mars Hill, NC 28754
Help here
- Public housing and rental assistanceApply for public housing or help paying rent through housing vouchers.Apply onlineRead more
Last checked October 8, 2026 · Found on madisoncountyhousingauthority.com
Local office · Nonprofit
NC 211
Help here
- Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
Last checked October 9, 2026 · Found on nc211.org
Public health · County office
Madison County Health Department
493 Medical Park Drive, Marshall, NC 28753
Help here
- Public health servicesGet immunizations, family planning, child health care, and other public health services.Read more
Last checked October 8, 2026 · Found on madisoncountyhealth.org
North Carolina programs by kind of help
These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- Legal helpFree legal help with eviction, family law, benefits and more.
- SafetyHelp with abuse at home, a safe place to stay, and crisis lines.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - HealthCare.gov
Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.
Call 1-800-318-2596 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- NC 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988