Macon County

Local offices in Macon County

We found these on official websites. Call before you go, since hours and places can change.

• Human services · County office

  Macon County Department of Social Services

  1832 Lakeside Drive, Franklin, NC 28734

  Help here

  • Food, Medicaid, and family assistanceApply for food assistance, Medicaid, and other benefits through the county.Apply online
  • Child support servicesGet help establishing parentage or a child support order and collecting payments.
  • Child and adult protective servicesReport suspected abuse or neglect and get help with protective services.Read more
  Call 828-349-2124DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Public health · County office

  Macon County Public Health WIC Program

  1830 Lakeside Drive, Franklin, NC 28734

  Help here

  • WIC food and nutrition supportEligible pregnant or postpartum women, infants, and children under five can get nutrition support and food benefits.
  Call 828-349-2453DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Local office · Regional office

  NC 211

  Help here

  • Community service referralsCall or search online to find local help with needs such as food, housing, health care, and utilities.
  Call 888-892-1162Website

  Last checked October 9, 2026 · Found on nc211.org

• Public health · County office

  Macon County Public Health

  1830 Lakeside Drive, Franklin, NC 28734

  Help here

  • Public health and clinic servicesGet immunizations, clinical services, and other public health help from the county health department.
  Call 828-349-2081DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Older adults · County office

  Macon County Senior Services

  108 Wayah Street, Franklin, NC 28734

  Help here

  • Senior and caregiver supportOlder adults and caregivers can get help with meals, in-home support, adult day care, and caregiver services.
  Call 828-349-2058DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Veterans · County office

  Macon County Veterans Services

  104 East Main Street, Franklin, NC 28734

  Help here

  • Veterans benefits assistanceGet help applying for veterans benefits, including disability compensation, pensions, burial benefits, and education benefits.
  Call 828-349-2151DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Emergency help · County office

  Macon County Emergency Services

  104 East Main Street, Franklin, NC 28734

  Help here

  • Emergency preparedness and coordinationGet county emergency information and learn how to prepare for or respond to a disaster.
  Call 828-349-2067DirectionsWebsite

  Last checked October 8, 2026 · Found on gis.maconnc.org

• Jobs and training · State office

  NCWorks Career Center, Macon County

  5 West Main Street, Franklin, NC 28734

  Help here

  • Job search and workforce helpGet help finding a job and connecting with workforce services.
  Call 828-369-9534DirectionsWebsite

  Last checked October 9, 2026 · Found on milvets.nc.gov

• Library · Regional office

  Fontana Regional Library, Macon County Public Library

  149 Siler Farm Road, Franklin, NC 28734

  Help here

  • Library servicesUse the library system to borrow books and other materials and access public library resources.
  Call 828-524-3600DirectionsWebsite

  Last checked October 8, 2026 · Found on fontanalib.org

Macon County, North Carolina website

Checked on October 8, 2026

Nonprofits that serve Macon County

Each one serves this area. Call before you go, since services and hours change.

Job help near Macon County

American Job Centers are free. They help you look for work, write a resume, find training and apply for unemployment benefits. You can ask for an interpreter.

• American Job Center

  NCWorks Career Center- Macon County

  Also helps people leaving jail or prison

  0.2 miles away

  5 West Main Street, Franklin, NC 28734

  Hours: Monday -Thursday, 8:30am - 5pm;( Closes 12pm-1pm for lunch ) Friday’s, 8:30am - Noon.

  Call 828-332-6062DirectionsWebsite

  Updated by CareerOneStop on September 23, 2026

Job center and program listings from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration, and the Minnesota Department of Employment and Economic Development (DEED). Checked on October 10, 2026.

Cities and towns in Macon County

• Franklin
• Highlands

North Carolina programs by kind of help

These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026