West Jefferson

Local offices in West Jefferson

We found these on official websites. Call before you go, since hours and places can change.

• Local office · Nonprofit

  NC 211

  Help here

  • Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
  Call 211Website

  Last checked October 9, 2026 · Found on nc211.org

• Local office · City office

  West Jefferson Town Hall

  1 S Jefferson Ave, West Jefferson, NC 28694

  Help here

  • Town government servicesContact Town Hall for help with town services, forms, and questions.
  • Water and sewer service and billsApply to start water or sewer service, pay your bill, or ask about a bill adjustment at Town Hall.Apply onlineRead more
  Call 336-246-3551DirectionsWebsite

  Last checked October 9, 2026 · Found on townofwjnc.com

• Older adults · Nonprofit

  Generations Ashe Senior Center

  180 ChattyRob Lane, West Jefferson, NC 28694

  Help here

  • Senior center programs and supportOlder adults can visit the senior center for activities, programs, and support.
  Call 336-246-4347DirectionsWebsite

  Last checked October 9, 2026 · Found on generationsashe.org

• Library · Regional office

  Ashe County Public Library

  148 Library Drive, West Jefferson, NC 28694

  Help here

  • Library materials, computers, and programsBorrow books and other materials, use public computers, or join library programs.
  Call 336-846-2041DirectionsWebsite

  Last checked October 9, 2026 · Found on arlibrary.org

Town of West Jefferson website

Checked on October 9, 2026

Nonprofits that serve West Jefferson

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Ashe County

West Jefferson is in Ashe County. These county and state offices serve people there too.

• Human services · County office

  Ashe County Department of Social Services

  150 Government Circle, Suite 1400, Jefferson, NC 28640

  Help here

  • Food, health, and family assistanceApply for food, Medicaid, child care, energy, and other family assistance programs.Apply onlineRead more
  • Adult and child protective servicesContact the county about suspected abuse, neglect, or exploitation of a child or adult.
  Call 336-846-5719DirectionsWebsite

  Last checked October 8, 2026 · Found on ashedss.org

• Child support · County office

  Ashe County Child Support Services

  Family Central, 626 Ashe Central School Road, Unit 9, Jefferson, NC 28640

  Help here

  • Child support servicesGet help applying for child support, establishing parentage, and collecting or enforcing support payments.Apply onlineRead more
  Call 336-982-7820DirectionsWebsite

  Last checked October 8, 2026 · Found on ncdhhs.gov

• Public health · Regional office

  AppHealthCare Ashe Health Center

  413 McConnell Street, Jefferson, NC 28640

  Help here

  • Public health and clinical careGet primary care, immunizations, maternal and child health services, and other clinic care.Read more
  • WICAsk about WIC food benefits, nutrition education, and health care referrals for eligible families.Read more
  Call 336-246-9449DirectionsWebsite

  Last checked October 8, 2026 · Found on apphealthcare.com

• Mental health and recovery · Nonprofit

  Daymark Recovery Services, Ashe Center

  101 Colvard Street, Jefferson, NC 28640

  Help here

  • Mental health and substance use careGet mental health assessments, counseling, medication services, and substance use treatment.
  Call 336-246-4542DirectionsWebsite

  Last checked October 8, 2026 · Found on daymarkrecovery.org

• Older adults · Regional office

  High Country Area Agency on Aging

  468 New Market Boulevard, Boone, NC 28607

  Help here

  • Aging services and referralsGet information about meals, in-home help, transportation, health programs, and other services for older adults.Read more
  Call 828-265-5434DirectionsWebsite

  Last checked October 8, 2026 · Found on highcountryaging.org

• Veterans · County office

  Ashe County Veterans Services

  150 Government Circle, Suite 2100, Jefferson, NC 28640

  Help here

  • Veterans benefits helpGet help preparing and filing claims for veterans benefits and related services.
  Call 336-846-5575DirectionsWebsite

  Last checked October 8, 2026 · Found on ashecountygov.com

Everything in Ashe County

North Carolina programs by kind of help

These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026