Wilmington

Local offices in Wilmington

We found these on official websites. Call before you go, since hours and places can change.

• Housing help · City office

  Community Building Department

  929 N. Front St., Wilmington, NC 28401

  Help here

  • Housing helpThe department offers home repair and safety help and supports affordable housing options for residents.
  Call 910-341-7836DirectionsWebsite

  Last checked October 8, 2026 · Found on wilmingtonnc.gov

• Housing help · Regional office

  Housing Authority of the City of Wilmington

  1524 S. 16th St., Wilmington, NC 28401

  Help here

  • Public housing and housing choice vouchersThe authority provides affordable public housing and housing vouchers for eligible residents.Apply online
  Call 910-341-7700DirectionsWebsite

  Last checked October 8, 2026 · Found on wha.net

• Utilities · Regional office

  Cape Fear Public Utility Authority

  Help here

  • Water and sewer billingResidents can contact the authority about water and sewer bills and customer service.
  Call 910-332-6550Website

  Last checked October 8, 2026 · Found on cfpu.org

• Local office · City office

  City Customer Service

  Help here

  • Report a city service issueResidents can report non-emergency problems and request city services through the city help page or by phone.Apply online
  Call 910-341-7800Website

  Last checked October 8, 2026 · Found on wilmingtonnc.gov

• Parks and recreation · City office

  Parks & Recreation Department

  929 N. Front St., Wilmington, NC 28401

  Help here

  • Recreation and senior programsResidents can register for recreation, sports, and senior programs at city facilities.Apply online
  Call 910-341-7855DirectionsWebsite

  Last checked October 8, 2026 · Found on wilmingtonnc.gov

• Jobs and training · Regional office

  NCWorks Career Center - New Hanover County

  108 N. Kerr Ave., Suite J1, Wilmington, NC 28403

  Help here

  • Job search and career supportJob seekers can get help with job searches, resumes, career guidance, and training options.Read more
  Call 910-251-5777DirectionsWebsite

  Last checked October 8, 2026 · Found on ncworks.gov

• State office

  NCDMV Driver License Office

  2390 Carolina Beach Road, Suite 104, Wilmington, NC 28401

  Help here

  • Driver licenses and identification cardsResidents can apply for or renew a North Carolina driver license or identification card in person.Apply online
  DirectionsWebsite

  Last checked October 8, 2026 · Found on ncdot.gov

City of Wilmington, NC website

Checked on October 8, 2026

Nonprofits that serve Wilmington

Each one serves this area. Call before you go, since services and hours change.

Offices for all of New Hanover County

Wilmington is in New Hanover County. These county and state offices serve people there too.

• Human services · County office

  New Hanover County Health and Human Services

  1650 Greenfield Street, Wilmington, NC 28401

  Help here

  • Social services and benefitsGet help with Food and Nutrition Services, Medicaid, and other county social services.Read more
  • Public health servicesContact the county health department for clinic appointments and public health services.
  Call 910-798-3500DirectionsWebsite

  Last checked October 8, 2026 · Found on nhcgov.com

• Public health · County office

  New Hanover County WIC Clinic

  1650 Greenfield Street, Wilmington, NC 28401

  Help here

  • WIC food and nutrition supportWIC helps eligible pregnant people, new parents, infants, and children get healthy food and nutrition support.
  Call 910-798-3500DirectionsWebsite

  Last checked October 8, 2026 · Found on ncdhhs.gov

• Local office · Nonprofit

  NC 211

  Help here

  • Community resource referralsCall 211 to find local help with basic needs such as housing, food, utilities, and health care.Read more
  Call 211Website

  Last checked October 9, 2026 · Found on nc211.org

• Courts and legal help · County office

  New Hanover County Main Library and Law Library

  230 Grace Street, Suite A, Wilmington, NC 28401

  Help here

  • Law library resourcesUse the law library to find legal research materials and information for court matters.
  Call 910-798-6300DirectionsWebsite

  Last checked October 8, 2026 · Found on maps.nhcgov.com

• Courts and legal help · State office

  New Hanover County Courthouse

  Help here

  • Court information and self-help resourcesFind county court contacts, local court information, and links to forms and online services.
  Call 910-772-6600Website

  Last checked October 8, 2026 · Found on nccourts.gov

• Older adults · County office

  New Hanover County Senior Resource Center

  2222 South College Road, Wilmington, NC 28403

  Help here

  • Older adult and caregiver supportOlder adults and caregivers can ask about meals, transportation, in-home help, Medicare counseling, and activities.
  Call 910-798-6400DirectionsWebsite

  Last checked October 8, 2026 · Found on nhcgov.com

Everything in New Hanover County

North Carolina programs by kind of help

These are run by North Carolina and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026