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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Alabama asked most about Housing (51%), then Money (17%) and Food (13%). Rising fastest from the week before: Health, up 3%.

Choose what to show

Alabama, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
29,346

0% vs the week before

Needed help this weekDemo data
8,553
Unmet needDemo dataNo program and no listed place nearby fit
4,009

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 13773093176Under 10Under 10Under 10Under 10559
Week of Oct 20813032973Under 10Under 10Under 10Under 10553
Week of Oct 27862882873Under 10Under 10Under 10Under 10545
Week of Nov 3872712976Under 10Under 10Under 10Under 10537
Week of Nov 10952652777Under 10Under 10Under 10Under 10541
Week of Nov 17972592777Under 10Under 10Under 10Under 10542
Week of Nov 24982582978Under 10Under 10Under 10Under 10549
Week of Dec 1992512975Under 10Under 10Under 10Under 10546
Week of Dec 81012502975Under 10Under 10Under 10Under 10549
Week of Dec 15942482974Under 10Under 10Under 10Under 10542
Week of Dec 22872512983Under 10Under 10Under 10Under 10542
Week of Dec 29792533086Under 10Under 10Under 10Under 10541
Week of Jan 5672593287Under 10Under 10Under 10Under 10533
Week of Jan 12562643292Under 10Under 10Under 10Under 10534
Week of Jan 19552603298Under 10Under 10Under 10Under 10530
Week of Jan 265725332112Under 10Under 10Under 10Under 10535
Week of Feb 25324630123Under 10Under 10Under 10Under 10531
Week of Feb 95324328134Under 10Under 10Under 10Under 10535
Week of Feb 165324727144Under 10Under 10Under 10Under 10548
Week of Feb 235425229139Under 10Under 10Under 10Under 10554
Week of Mar 25625927136Under 10Under 10Under 10Under 10558
Week of Mar 95926127136Under 10Under 10Under 10Under 10562
Week of Mar 165827027138Under 10Under 10Under 10Under 10572
Week of Mar 236127429151Under 10Under 10Under 10Under 10593
Week of Mar 306228730156Under 10Under 10Under 10Under 10607
Week of Apr 66530330164Under 10Under 10Under 10Under 10634
Week of Apr 136731329165Under 10Under 10Under 10Under 10643
Week of Apr 206931230144Under 10Under 10Under 10Under 10625
Week of Apr 276931528121Under 10Under 10Under 10Under 10603
Week of May 46931829100Under 10Under 10Under 10Under 10590
Week of May 11713182881Under 10Under 10Under 10Under 10573
Week of May 18713192874Under 10Under 10Under 10Under 10567
Week of May 25773202774Under 10Under 10Under 10Under 10570
Week of Jun 1823152974Under 10Under 10Under 10Under 10570
Week of Jun 8833172875Under 10Under 10Under 10Under 10572
Week of Jun 15813182875Under 10Under 10Under 10Under 10572
Week of Jun 22773122974Under 1010Under 10Under 10564
Week of Jun 29743142974Under 1012Under 10Under 10565
Week of Jul 6753252975Under 1012Under 10Under 10586
Week of Jul 13683243075Under 1013Under 10Under 10579
Week of Jul 20703223174Under 1013Under 10Under 10582
Week of Jul 27713223176Under 1011Under 10Under 10583
Week of Aug 3713183278Under 10Under 10Under 10Under 10578
Week of Aug 10723153277Under 10Under 10Under 10Under 10575
Week of Aug 17763163177Under 10Under 10Under 10Under 10576
Week of Aug 24833192878Under 10Under 10Under 10Under 10578
Week of Aug 31843192878Under 10Under 10Under 10Under 10577
Week of Sep 7883202674Under 10Under 10Under 10Under 10571
Week of Sep 14903192674Under 10Under 10Under 10Under 10573
Week of Sep 21863152979Under 10Under 10Under 10Under 10572
Week of Sep 28853143076Under 10Under 10Under 10Under 10570
Week of Oct 5612682354Under 10Under 10Under 10Under 10460

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing15,09151% of all0%
  2. 02Money4,90917% of allâ–¼ -4%
  3. 03Food3,86013% of allâ–¼ -1%
  1. 04Legal help3,10611% of allâ–² +2%
  2. 05Health1,5065% of allâ–² +3%
  3. 06Work6262% of allNot enough
  4. 07Safety1751% of allNot enough
  5. 08Education73<1% of allNot enough

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing15,0910%2,938
Money4,909-4%476
Food3,860-1%46
Legal help3,106+2%549
Health1,506+3%Under 10
Work626Under 10
Safety175Under 10
Education73Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202517%49%5%14%Under 102%Under 1012%
December 202517%46%5%14%Under 103%Under 1014%
January 202611%49%6%18%Under 103%Under 1013%
February 202610%46%5%25%Under 102%Under 1012%
March 202610%47%5%25%Under 102%Under 1012%
April 202611%50%5%24%Under 102%Under 1010%
May 202613%55%5%14%Under 102%Under 1011%
June 202614%55%5%13%Under 102%Under 10Under 10
July 202612%55%5%13%Under 102%2%11%
August 202613%55%5%13%Under 102%Under 10Under 10
September 202615%55%5%13%Under 10Under 10Under 10Under 10
October 202613%58%5%12%Under 10Under 10Under 10Under 10
  1. 01Housing15,09151.4%
  2. 02Money4,90916.7%
  3. 03Food3,86013.2%
  4. 04Other (legal help, safety)3,28111.2%
  5. 05Health1,5065.1%
  6. 06Work6262.1%
  7. 07Education730.2%
  8. CareFewer than 10

Where. Questions by county in Alabama.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Jefferson County3,9770%
  2. 02Madison County2,567â–¼ -2%
  3. 03Mobile County2,5070%
  4. 04Baldwin County1,5640%
  5. 05Tuscaloosa County1,4570%
  6. 06Shelby County1,4340%
  7. 07Montgomery County1,3500%
  8. 08Lee County1,1210%
  9. 09Morgan County7620%
  10. 10Limestone County7130%
  11. 11Calhoun County6990%
  12. 12Houston County6530%
  13. 13Etowah County6120%
  14. 14Marshall County603â–¼ -8%
  15. 15Lauderdale County5700%
See the numbers: County
CountyQuestionsThis weekUnmet
Jefferson County3,9771,350669
Madison County2,567853394
Mobile County2,507824388
Baldwin County1,564479266
Tuscaloosa County1,457451262
Shelby County1,434454244
Montgomery County1,350427229
Lee County1,121373177
Morgan County762269104
Limestone County713253102
Calhoun County69924695
Houston County65321882
Etowah County61219261
Marshall County60317957
Lauderdale County57016860
St. Clair County56216461
Cullman County52614658
Elmore County51814154
Talladega County46111453
DeKalb County3939352
Walker County3567352
Autauga County3538752
Blount County3497752
Colbert County3478252
Russell County3467752
Coffee County3346552
Jackson County3155847
Dale County3035241
Chilton County2935438
Tallapoosa County2585226
Covington County21952Under 10
Escambia County2105212
Dallas County20452Under 10
Lawrence County1805210
Chambers County1755211
Pike County17049Under 10
Franklin County15446Under 10
Marion County11937Under 10
Geneva County10931Under 10
Cherokee County10228Under 10
Barbour County8718Under 10
Winston County74Under 10Under 10
Randolph County73Under 10Under 10
Bibb County66Under 10Under 10
Clarke County66Under 10Under 10
Butler County60Under 10Under 10
Marengo County60Under 10Under 10
Monroe County60Under 10Under 10
Pickens County59Under 10Under 10
Henry County58Under 10Under 10
Macon County57Under 10Under 10
Cleburne County54Under 10Under 10
Fayette County53Under 10Under 10
Washington County53Under 10Under 10
Choctaw County52Under 10Under 10
Clay County52Under 10Under 10
Conecuh County52Under 10Under 10
Crenshaw County52Under 10Under 10
Hale County52Under 10Under 10
Lamar County52Under 10Under 10
Sumter County52Under 10Under 10
Coosa County44Under 10Under 10
Wilcox County39Under 10Under 10
Bullock County36Under 10Under 10
Lowndes CountyUnder 10Under 10Under 10
Perry CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1330%14%
Week of Oct 2028%14%
Week of Oct 2729%13%
Week of Nov 329%14%
Week of Nov 1028%14%
Week of Nov 1728%14%
Week of Nov 2430%13%
Week of Dec 129%13%
Week of Dec 829%13%
Week of Dec 1529%13%
Week of Dec 2228%13%
Week of Dec 2929%13%
Week of Jan 528%13%
Week of Jan 1228%14%
Week of Jan 1928%14%
Week of Jan 2628%13%
Week of Feb 228%13%
Week of Feb 928%13%
Week of Feb 1628%13%
Week of Feb 2328%13%
Week of Mar 229%13%
Week of Mar 929%13%
Week of Mar 1629%14%
Week of Mar 2329%15%
Week of Mar 3029%14%
Week of Apr 628%14%
Week of Apr 1329%14%
Week of Apr 2029%14%
Week of Apr 2729%14%
Week of May 430%14%
Week of May 1130%14%
Week of May 1830%15%
Week of May 2531%15%
Week of Jun 129%14%
Week of Jun 830%14%
Week of Jun 1530%14%
Week of Jun 2231%14%
Week of Jun 2931%13%
Week of Jul 630%14%
Week of Jul 1329%14%
Week of Jul 2029%14%
Week of Jul 2729%14%
Week of Aug 328%15%
Week of Aug 1030%14%
Week of Aug 1730%14%
Week of Aug 2430%14%
Week of Aug 3130%14%
Week of Sep 730%15%
Week of Sep 1430%14%
Week of Sep 2130%14%
Week of Sep 2830%13%
Week of Oct 529%14%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Work

  • Legal help

See the numbers for every kind of help
FoodHousingHealthMoneyWorkLegal help
Week of Oct 13773093176Under 1053
Week of Oct 20813032973Under 1054
Week of Oct 27862882873Under 1056
Week of Nov 3872712976Under 1060
Week of Nov 10952652777Under 1062
Week of Nov 17972592777Under 1065
Week of Nov 24982582978Under 1068
Week of Dec 1992512975Under 1071
Week of Dec 81012502975Under 1070
Week of Dec 15942482974Under 1072
Week of Dec 22872512983Under 1068
Week of Dec 29792533086Under 1067
Week of Jan 5672593287Under 1066
Week of Jan 12562643292Under 1067
Week of Jan 19552603298Under 1064
Week of Jan 265725332112Under 1062
Week of Feb 25324630123Under 1061
Week of Feb 95324328134Under 1061
Week of Feb 165324727144Under 1061
Week of Feb 235425229139Under 1066
Week of Mar 25625927136Under 1066
Week of Mar 95926127136Under 1067
Week of Mar 165827027138Under 1066
Week of Mar 236127429151Under 1065
Week of Mar 306228730156Under 1060
Week of Apr 66530330164Under 1058
Week of Apr 136731329165Under 1056
Week of Apr 206931230144Under 1056
Week of Apr 276931528121Under 1056
Week of May 46931829100Under 1060
Week of May 11713182881Under 1060
Week of May 18713192874Under 1061
Week of May 25773202774Under 1058
Week of Jun 1823152974Under 1056
Week of Jun 8833172875Under 1056
Week of Jun 15813182875Under 1055
Week of Jun 227731229741056
Week of Jun 297431429741256
Week of Jul 67532529751259
Week of Jul 136832430751357
Week of Jul 207032231741360
Week of Jul 277132231761160
Week of Aug 3713183278Under 1058
Week of Aug 10723153277Under 1058
Week of Aug 17763163177Under 1056
Week of Aug 24833192878Under 1055
Week of Aug 31843192878Under 1053
Week of Sep 7883202674Under 1051
Week of Sep 14903192674Under 1052
Week of Sep 21863152979Under 1051
Week of Sep 28853143076Under 1052
Week of Oct 5612682354Under 1042

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it