For officials

What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money saved Open data For agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is made Show our own counts

Demo data. In the last 12 months, people in Arizona asked most about Housing (48%), then Money (16%) and Food (13%). Rising fastest from the week before: Health, up 4%.

Time

Arizona, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data: 45,877
0% vs the week before
Needed help this weekDemo data: 15,064
Unmet needDemo dataNo program and no listed place nearby fit: 7,895

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)	Total
Week of Oct 13	120	452	51	119	Under 10	26	Under 10	99	873
Week of Oct 20	129	421	48	113	Under 10	26	Under 10	103	846
Week of Oct 27	136	402	48	113	Under 10	27	Under 10	106	837
Week of Nov 3	140	418	46	120	Under 10	28	Under 10	114	871
Week of Nov 10	148	393	45	120	Under 10	29	Under 10	119	858
Week of Nov 17	149	382	45	120	Under 10	30	Under 10	120	850
Week of Nov 24	144	379	46	113	Under 10	33	Under 10	123	842
Week of Dec 1	149	376	49	119	Under 10	34	Under 10	125	856
Week of Dec 8	149	370	50	120	Under 10	35	Under 10	126	854
Week of Dec 15	139	365	52	117	Under 10	36	Under 10	126	839
Week of Dec 22	134	360	54	127	Under 10	39	Under 10	128	846
Week of Dec 29	121	365	56	134	Under 10	41	Under 10	126	848
Week of Jan 5	110	368	57	138	Under 10	39	Under 10	113	830
Week of Jan 12	93	376	57	141	Under 10	39	Under 10	120	832
Week of Jan 19	100	368	54	151	Under 10	38	Under 10	119	835
Week of Jan 26	98	381	55	168	Under 10	35	Under 10	116	858
Week of Feb 2	88	371	48	181	Under 10	34	Under 10	114	840
Week of Feb 9	87	365	46	197	Under 10	30	Under 10	113	841
Week of Feb 16	87	364	48	202	Under 10	29	Under 10	116	849
Week of Feb 23	87	358	47	202	Under 10	28	Under 10	116	842
Week of Mar 2	93	377	46	204	Under 10	27	Under 10	123	874
Week of Mar 9	96	380	46	203	Under 10	27	Under 10	124	881
Week of Mar 16	99	380	47	207	Under 10	28	Under 10	123	889
Week of Mar 23	104	393	47	213	Under 10	27	Under 10	116	905
Week of Mar 30	103	444	47	234	Under 10	27	Under 10	115	974
Week of Apr 6	105	450	50	247	Under 10	28	Under 10	104	988
Week of Apr 13	104	444	50	243	Under 10	28	Under 10	99	972
Week of Apr 20	110	450	48	217	Under 10	27	Under 10	107	964
Week of Apr 27	110	452	47	186	Under 10	26	Under 10	108	934
Week of May 4	110	449	46	146	Under 10	25	Under 10	108	890
Week of May 11	116	465	45	126	Under 10	26	Under 10	111	895
Week of May 18	117	467	45	121	Under 10	26	Under 10	109	891
Week of May 25	119	444	44	120	Under 10	28	Under 10	110	872
Week of Jun 1	125	480	46	114	Under 10	28	Under 10	110	910
Week of Jun 8	127	481	46	113	Under 10	29	Under 10	108	911
Week of Jun 15	127	485	46	113	Under 10	30	Under 10	107	916
Week of Jun 22	117	483	45	118	Under 10	28	Under 10	109	912
Week of Jun 29	115	482	45	118	Under 10	28	Under 10	110	913
Week of Jul 6	113	467	51	119	Under 10	30	16	Under 10	908
Week of Jul 13	115	469	51	113	Under 10	31	19	Under 10	912
Week of Jul 20	110	468	47	119	Under 10	27	20	Under 10	902
Week of Jul 27	111	468	47	118	Under 10	27	20	Under 10	903
Week of Aug 3	114	454	48	120	Under 10	27	20	Under 10	896
Week of Aug 10	112	457	48	120	Under 10	24	20	Under 10	895
Week of Aug 17	117	456	48	120	Under 10	24	16	Under 10	892
Week of Aug 24	128	474	49	114	Under 10	24	Under 10	111	916
Week of Aug 31	126	477	48	118	Under 10	23	Under 10	101	905
Week of Sep 7	134	454	47	120	Under 10	22	Under 10	100	886
Week of Sep 14	137	459	45	120	Under 10	22	Under 10	98	887
Week of Sep 21	130	479	48	115	Under 10	24	Under 10	99	901
Week of Sep 28	124	478	50	114	Under 10	25	Under 10	100	897
Week of Oct 5	102	391	39	98	Under 10	20	Under 10	84	739

Ranked. Kinds of help, most asked first, with the change from the week before.

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers

Kind of help	Questions	Change from the week before	Unmet
Housing	22,091	0%	4,898
Money	7,486	-1%	1,086
Food	6,078	-5%	294
Legal help	5,181	+1%	1,279
Health	2,504	+4%	170
Work	1,499	+4%	103
Safety	614	0%	52
Education	266		13
Care	158		Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)
November 2025	17%	46%	5%	14%	Under 10	4%	Under 10	14%
December 2025	16%	43%	6%	15%	0%	4%	0%	15%
January 2026	12%	45%	7%	18%	Under 10	5%	Under 10	14%
February 2026	10%	43%	6%	23%	Under 10	4%	Under 10	14%
March 2026	11%	44%	5%	23%	0%	3%	0%	13%
April 2026	11%	47%	5%	23%	Under 10	3%	Under 10	11%
May 2026	13%	51%	5%	14%	Under 10	3%	Under 10	12%
June 2026	13%	53%	5%	13%	0%	3%	1%	12%
July 2026	12%	52%	5%	13%	0%	3%	2%	12%
August 2026	13%	51%	5%	13%	0%	3%	2%	12%
September 2026	15%	52%	5%	13%	0%	3%	0%	11%
October 2026	14%	53%	5%	13%	Under 10	3%	Under 10	11%

01Housing22,09148.2%
02Money7,48616.3%
03Food6,07813.2%
04Other (legal help, safety)5,79512.6%
05Health2,5045.5%
06Work1,4993.3%
07Education2660.6%
08Care1580.3%

Where. Questions by county in Arizona.

Demo data

Most questions
More
Some
Fewer
Fewer than 10, or none

Most questions

01Maricopa County28,4060%
02Pima County6,576▼ -2%
03Pinal County3,091▼ -2%
04Yavapai County1,532▼ -3%
05Mohave County1,356▲ +8%
06Yuma County1,3050%
07Coconino County881▲ +6%
08Cochise County7490%
09Navajo County6610%
10Apache County357
11Gila County326
12Santa Cruz County302
13Graham County249
14La Paz County54
15Greenlee County32

See the numbers: County

County	Questions	This week	Unmet
Maricopa County	28,406	9,446	5,034
Pima County	6,576	2,215	1,145
Pinal County	3,091	1,020	507
Yavapai County	1,532	481	263
Mohave County	1,356	438	239
Yuma County	1,305	418	224
Coconino County	881	313	138
Cochise County	749	267	109
Navajo County	661	219	80
Apache County	357	81	52
Gila County	326	60	49
Santa Cruz County	302	54	39
Graham County	249	52	16
La Paz County	54	Under 10	Under 10
Greenlee County	32	Under 10	Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers

	Needed help this week	Unmet need
Week of Oct 13	35%	18%
Week of Oct 20	34%	16%
Week of Oct 27	34%	16%
Week of Nov 3	31%	17%
Week of Nov 10	33%	17%
Week of Nov 17	33%	17%
Week of Nov 24	32%	15%
Week of Dec 1	34%	16%
Week of Dec 8	34%	16%
Week of Dec 15	34%	16%
Week of Dec 22	32%	17%
Week of Dec 29	33%	17%
Week of Jan 5	33%	17%
Week of Jan 12	31%	17%
Week of Jan 19	31%	17%
Week of Jan 26	32%	17%
Week of Feb 2	33%	18%
Week of Feb 9	33%	18%
Week of Feb 16	32%	18%
Week of Feb 23	33%	17%
Week of Mar 2	32%	18%
Week of Mar 9	33%	18%
Week of Mar 16	33%	18%
Week of Mar 23	34%	17%
Week of Mar 30	34%	16%
Week of Apr 6	33%	18%
Week of Apr 13	32%	18%
Week of Apr 20	32%	17%
Week of Apr 27	32%	18%
Week of May 4	33%	17%
Week of May 11	34%	16%
Week of May 18	34%	16%
Week of May 25	32%	17%
Week of Jun 1	31%	16%
Week of Jun 8	31%	16%
Week of Jun 15	32%	17%
Week of Jun 22	35%	18%
Week of Jun 29	36%	18%
Week of Jul 6	34%	17%
Week of Jul 13	33%	17%
Week of Jul 20	32%	18%
Week of Jul 27	32%	18%
Week of Aug 3	32%	17%
Week of Aug 10	32%	17%
Week of Aug 17	32%	17%
Week of Aug 24	32%	18%
Week of Aug 31	34%	19%
Week of Sep 7	35%	17%
Week of Sep 14	33%	17%
Week of Sep 21	33%	18%
Week of Sep 28	32%	18%
Week of Oct 5	35%	16%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

Food
Housing
Health
Money
Education
Work
Legal help
Safety

See the numbers for every kind of help

	Food	Housing	Health	Money	Education	Work	Legal help	Safety
Week of Oct 13	120	452	51	119	Under 10	26	88	11
Week of Oct 20	129	421	48	113	Under 10	26	91	12
Week of Oct 27	136	402	48	113	Under 10	27	94	12
Week of Nov 3	140	418	46	120	Under 10	28	103	11
Week of Nov 10	148	393	45	120	Under 10	29	107	12
Week of Nov 17	149	382	45	120	Under 10	30	108	12
Week of Nov 24	144	379	46	113	Under 10	33	110	13
Week of Dec 1	149	376	49	119	Under 10	34	111	14
Week of Dec 8	149	370	50	120	Under 10	35	112	14
Week of Dec 15	139	365	52	117	Under 10	36	112	14
Week of Dec 22	134	360	54	127	Under 10	39	115	13
Week of Dec 29	121	365	56	134	Under 10	41	114	12
Week of Jan 5	110	368	57	138	Under 10	39	102	11
Week of Jan 12	93	376	57	141	Under 10	39	109	11
Week of Jan 19	100	368	54	151	Under 10	38	108	11
Week of Jan 26	98	381	55	168	Under 10	35	105	11
Week of Feb 2	88	371	48	181	Under 10	34	103	11
Week of Feb 9	87	365	46	197	Under 10	30	102	11
Week of Feb 16	87	364	48	202	Under 10	29	105	11
Week of Feb 23	87	358	47	202	Under 10	28	104	12
Week of Mar 2	93	377	46	204	Under 10	27	110	13
Week of Mar 9	96	380	46	203	Under 10	27	111	13
Week of Mar 16	99	380	47	207	Under 10	28	111	12
Week of Mar 23	104	393	47	213	Under 10	27	104	12
Week of Mar 30	103	444	47	234	Under 10	27	104	11
Week of Apr 6	105	450	50	247	Under 10	28	94	10
Week of Apr 13	104	444	50	243	Under 10	28	89	10
Week of Apr 20	110	450	48	217	Under 10	27	96	11
Week of Apr 27	110	452	47	186	Under 10	26	97	11
Week of May 4	110	449	46	146	Under 10	25	95	13
Week of May 11	116	465	45	126	Under 10	26	97	14
Week of May 18	117	467	45	121	Under 10	26	96	13
Week of May 25	119	444	44	120	Under 10	28	96	14
Week of Jun 1	125	480	46	114	Under 10	28	98	12
Week of Jun 8	127	481	46	113	Under 10	29	96	12
Week of Jun 15	127	485	46	113	Under 10	30	96	11
Week of Jun 22	117	483	45	118	Under 10	28	98	11
Week of Jun 29	115	482	45	118	Under 10	28	99	11
Week of Jul 6	113	467	51	119	16	30	97	Under 10
Week of Jul 13	115	469	51	113	19	31	98	Under 10
Week of Jul 20	110	468	47	119	20	27	96	Under 10
Week of Jul 27	111	468	47	118	20	27	97	Under 10
Week of Aug 3	114	454	48	120	20	27	97	Under 10
Week of Aug 10	112	457	48	120	20	24	98	Under 10
Week of Aug 17	117	456	48	120	16	24	95	Under 10
Week of Aug 24	128	474	49	114	Under 10	24	99	12
Week of Aug 31	126	477	48	118	Under 10	23	89	12
Week of Sep 7	134	454	47	120	Under 10	22	88	12
Week of Sep 14	137	459	45	120	Under 10	22	86	12
Week of Sep 21	130	479	48	115	Under 10	24	88	11
Week of Sep 28	124	478	50	114	Under 10	25	89	11
Week of Oct 5	102	391	39	98	Under 10	20	74	10

How we count. What each number means and what we keep.

A question: When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place: The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep: The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need: No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts: Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted: The demo site, questions about Front Door itself, crisis questions and letters.
Weeks: Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
Urgent and unmet shares in the demo are made up, to show how those charts read.
A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food: Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing: Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health: Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money: Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care: Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education: Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work: Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help: Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety: Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it

Choose what to show

Over time. Questions each week, by kind of help.

Ranked. Kinds of help, most asked first, with the change from the week before.

By month. Each kind of help's share of all questions, month by month.

Where. Questions by county in Arizona.

Shading

Most questions

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Each kind of help. Questions each week for each kind of help, on its own scale.

How we count. What each number means and what we keep.

How the demo is made

Search trends

Where each pattern comes from

Sources