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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Colorado asked most about Housing (50%), then Money (16%) and Food (13%). Rising fastest from the week before: Work, up 6%.

Choose what to show

Colorado, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
34,420

▲ +2% vs the week before

Needed help this weekDemo data
11,020
Unmet needDemo dataNo program and no listed place nearby fit
5,332

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 13903513585Under 10Under 10Under 10Under 10656
Week of Oct 20983443485Under 10Under 10Under 10Under 10656
Week of Oct 271023373285Under 10Under 10Under 10Under 10653
Week of Nov 31063423284Under 10Under 10Under 10Under 10665
Week of Nov 101113403083Under 10Under 10Under 10Under 10666
Week of Nov 171143443083Under 10Under 10Under 10Under 10676
Week of Nov 241133393387Under 1024Under 1088684
Week of Dec 11123453385Under 1025Under 1090690
Week of Dec 81133483486Under 1025Under 1093699
Week of Dec 151093703588Under 1027Under 1092721
Week of Dec 22983763793Under 1027Under 1090721
Week of Dec 29893923896Under 10Under 10Under 10Under 10728
Week of Jan 58142539102Under 10Under 10Under 10Under 10760
Week of Jan 127244341107Under 10Under 10Under 10Under 10777
Week of Jan 197043638119Under 10Under 10Under 10Under 10776
Week of Jan 266843837131Under 10Under 10Under 10Under 10784
Week of Feb 26843035138Under 10Under 10Under 10Under 10778
Week of Feb 96441932150Under 10Under 10Under 10Under 10769
Week of Feb 166640030155Under 10Under 10Under 10Under 10755
Week of Feb 236637632158Under 10Under 10Under 10Under 10738
Week of Mar 26735132153Under 10Under 10Under 10Under 10709
Week of Mar 96833732150Under 10Under 10Under 10Under 10693
Week of Mar 167032632159Under 10Under 10Under 10Under 10692
Week of Mar 237331534172Under 10Under 10Under 10Under 10697
Week of Mar 307530834178Under 10Under 10Under 10Under 10697
Week of Apr 67529833184Under 10Under 10Under 10Under 10688
Week of Apr 138028733189Under 10Under 10Under 10Under 10684
Week of Apr 208228833166Under 10Under 10Under 10Under 10667
Week of Apr 278228832139Under 10Under 10Under 10Under 10640
Week of May 48028331114Under 1018Under 1083609
Week of May 11792803188Under 1018Under 1085581
Week of May 18822843185Under 1018Under 1084584
Week of May 25862813285Under 1019Under 1081584
Week of Jun 1902843184Under 10Under 10Under 10Under 10588
Week of Jun 8932883185Under 10Under 10Under 10Under 10596
Week of Jun 15942943086Under 1020Under 10Under 10605
Week of Jun 22882923283Under 1022Under 10Under 10598
Week of Jun 29852913283Under 1021Under 10Under 10599
Week of Jul 6822893585Under 1020Under 10Under 10603
Week of Jul 13802913686Under 102013Under 10609
Week of Jul 20822983786Under 102112Under 10617
Week of Jul 27823023787Under 101912Under 10620
Week of Aug 3843013585Under 101612Under 10614
Week of Aug 10863103685Under 101613Under 10629
Week of Aug 17903103685Under 101611Under 10629
Week of Aug 24903023384Under 1016Under 10Under 10613
Week of Aug 31973023483Under 1016Under 10Under 10615
Week of Sep 7993063284Under 1017Under 10Under 10615
Week of Sep 141033073382Under 10Under 10Under 10Under 10614
Week of Sep 21983163285Under 10Under 10Under 10Under 10617
Week of Sep 28953313385Under 10Under 10Under 10Under 10632
Week of Oct 5752802772Under 10Under 10Under 10Under 10530

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing17,21550% of all▲ +5%
  2. 02Money5,55716% of all0%
  3. 03Food4,50213% of all▼ -3%
  1. 04Legal help3,74511% of all▲ +2%
  2. 05Health1,7395% of all▲ +3%
  3. 06Work1,0473% of all▲ +6%
  4. 07Safety4841% of allNot enough
  5. 08Education120<1% of allNot enough
  6. 09Care11<1% of allNot enough

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing17,215+5%3,546
Money5,5570%744
Food4,502-3%200
Legal help3,745+2%839
Health1,739+3%Under 10
Work1,047+6%Under 10
Safety484Under 10
Education120Under 10
Care11Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202516%51%5%13%Under 103%Under 1012%
December 202515%51%5%13%Under 104%Under 1013%
January 20269%56%5%15%Under 103%Under 1011%
February 20269%53%4%20%Under 103%Under 1011%
March 202610%47%5%23%Under 103%Under 1012%
April 202612%43%5%25%Under 103%Under 1012%
May 202614%48%5%16%Under 103%Under 1014%
June 202615%49%5%14%Under 103%Under 10Under 10
July 202613%48%6%14%Under 103%2%Under 10
August 202614%49%6%14%Under 103%2%Under 10
September 202616%51%5%14%Under 10Under 10Under 1012%
October 202614%53%5%14%Under 10Under 10Under 10Under 10
  1. 01Housing17,21550%
  2. 02Money5,55716.1%
  3. 03Food4,50213.1%
  4. 04Other (legal help, safety)4,22912.3%
  5. 05Health1,7395.1%
  6. 06Work1,0473%
  7. 07Education1200.3%
  8. 08Care110%

Where. Questions by county in Colorado.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01El Paso County4,609▲ +2%
  2. 02Denver County4,399▲ +4%
  3. 03Arapahoe County4,000▲ +3%
  4. 04Jefferson County3,508▲ +3%
  5. 05Adams County3,296▲ +2%
  6. 06Douglas County2,4080%
  7. 07Larimer County2,279▲ +2%
  8. 08Weld County2,244▲ +3%
  9. 09Boulder County2,010▲ +3%
  10. 10Pueblo County1,0270%
  11. 11Mesa County9700%
  12. 12Broomfield County438
  13. 13Garfield County353
  14. 14La Plata County332
  15. 15Eagle County325
See the numbers: County
CountyQuestionsThis weekUnmet
El Paso County4,6091,570791
Denver County4,3991,501741
Arapahoe County4,0001,368673
Jefferson County3,5081,187584
Adams County3,2961,100539
Douglas County2,408789371
Larimer County2,279758362
Weld County2,244748344
Boulder County2,010656312
Pueblo County1,027355158
Mesa County970332151
Broomfield County43811152
Garfield County3537552
La Plata County3326452
Eagle County3256549
Fremont County3095842
Montrose County2835328
Delta County16452Under 10
Summit County13543Under 10
Morgan County12738Under 10
Elbert County1203712
Montezuma County9622Under 10
Routt County8917Under 10
Teller County8415Under 10
Logan County68Under 10Under 10
Chaffee County66Under 10Under 10
Otero County59Under 10Under 10
Park County58Under 10Under 10
Gunnison County55Under 10Under 10
Alamosa County54Under 10Under 10
Pitkin County54Under 10Under 10
Grand County53Under 10Under 10
Archuleta County52Under 10Under 10
Las Animas County52Under 10Under 10
Moffat County52Under 10Under 10
Prowers County52Under 10Under 10
Rio Grande County52Under 10Under 10
Yuma County39Under 10Under 10
Clear Creek County20Under 10Under 10
San Miguel County10Under 10Under 10
Conejos CountyUnder 10Under 10Under 10
Huerfano CountyUnder 10Under 10Under 10
Kit Carson CountyUnder 10Under 10Under 10
Lake CountyUnder 10Under 10Under 10
Rio Blanco CountyUnder 10Under 10Under 10
Saguache CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1333%15%
Week of Oct 2034%16%
Week of Oct 2734%16%
Week of Nov 333%15%
Week of Nov 1033%15%
Week of Nov 1733%15%
Week of Nov 2432%15%
Week of Dec 132%15%
Week of Dec 833%16%
Week of Dec 1533%16%
Week of Dec 2232%17%
Week of Dec 2932%17%
Week of Jan 534%16%
Week of Jan 1232%17%
Week of Jan 1932%16%
Week of Jan 2633%16%
Week of Feb 233%16%
Week of Feb 933%16%
Week of Feb 1633%16%
Week of Feb 2332%17%
Week of Mar 232%16%
Week of Mar 932%16%
Week of Mar 1632%16%
Week of Mar 2332%15%
Week of Mar 3031%15%
Week of Apr 630%15%
Week of Apr 1330%16%
Week of Apr 2031%16%
Week of Apr 2731%15%
Week of May 431%16%
Week of May 1132%16%
Week of May 1832%16%
Week of May 2533%15%
Week of Jun 132%16%
Week of Jun 832%15%
Week of Jun 1531%15%
Week of Jun 2232%15%
Week of Jun 2931%15%
Week of Jul 632%15%
Week of Jul 1330%15%
Week of Jul 2032%15%
Week of Jul 2732%15%
Week of Aug 332%15%
Week of Aug 1031%14%
Week of Aug 1732%14%
Week of Aug 2431%15%
Week of Aug 3132%14%
Week of Sep 732%15%
Week of Sep 1431%16%
Week of Sep 2131%15%
Week of Sep 2832%15%
Week of Oct 532%15%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Education

  • Work

  • Legal help

  • Safety

See the numbers for every kind of help
FoodHousingHealthMoneyEducationWorkLegal helpSafety
Week of Oct 13903513585Under 10Under 1068Under 10
Week of Oct 20983443485Under 10Under 1068Under 10
Week of Oct 271023373285Under 10Under 1070Under 10
Week of Nov 31063423284Under 10Under 1072Under 10
Week of Nov 101113403083Under 10Under 1073Under 10
Week of Nov 171143443083Under 10Under 1074Under 10
Week of Nov 241133393387Under 10247711
Week of Dec 11123453385Under 10257911
Week of Dec 81133483486Under 10258211
Week of Dec 151093703588Under 10278111
Week of Dec 22983763793Under 10278010
Week of Dec 29893923896Under 10Under 1077Under 10
Week of Jan 58142539102Under 10Under 1077Under 10
Week of Jan 127244341107Under 10Under 1077Under 10
Week of Jan 197043638119Under 10Under 1077Under 10
Week of Jan 266843837131Under 10Under 1076Under 10
Week of Feb 26843035138Under 10Under 1074Under 10
Week of Feb 96441932150Under 10Under 1073Under 10
Week of Feb 166640030155Under 10Under 1074Under 10
Week of Feb 236637632158Under 10Under 1077Under 10
Week of Mar 26735132153Under 10Under 1079Under 10
Week of Mar 96833732150Under 10Under 1079Under 10
Week of Mar 167032632159Under 10Under 1078Under 10
Week of Mar 237331534172Under 10Under 1075Under 10
Week of Mar 307530834178Under 10Under 1074Under 10
Week of Apr 67529833184Under 10Under 1071Under 10
Week of Apr 138028733189Under 10Under 1068Under 10
Week of Apr 208228833166Under 10Under 1070Under 10
Week of Apr 278228832139Under 10Under 1071Under 10
Week of May 48028331114Under 10187211
Week of May 11792803188Under 10187411
Week of May 18822843185Under 10187311
Week of May 25862813285Under 10197011
Week of Jun 1902843184Under 10Under 1071Under 10
Week of Jun 8932883185Under 10Under 1070Under 10
Week of Jun 15942943086Under 102069Under 10
Week of Jun 22882923283Under 102267Under 10
Week of Jun 29852913283Under 102169Under 10
Week of Jul 6822893585Under 102071Under 10
Week of Jul 13802913686132073Under 10
Week of Jul 20822983786122171Under 10
Week of Jul 27823023787121970Under 10
Week of Aug 3843013585121671Under 10
Week of Aug 10863103685131672Under 10
Week of Aug 17903103685111671Under 10
Week of Aug 24903023384Under 101669Under 10
Week of Aug 31973023483Under 101667Under 10
Week of Sep 7993063284Under 101764Under 10
Week of Sep 141033073382Under 10Under 1064Under 10
Week of Sep 21983163285Under 10Under 1061Under 10
Week of Sep 28953313385Under 10Under 1062Under 10
Week of Oct 5752802772Under 10Under 1053Under 10

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it