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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 weeks, people in Georgia asked most about Housing (56%), then Food (13%) and Money (13%). Rising fastest from the week before: Legal help, up 5%.

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Georgia, Jul 20, 2026 to Oct 11, 2026

Questions
About 15,000Demo data

0% vs the week before

Needed help this week
About 4,500Demo data
Unmet needNo program and no listed place nearby fit
About 2,100Demo data

Over time. Questions each week, by kind of help.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and otherTotal
Week of Jul 2014769660155Under 103019Under 101,249
Week of Jul 2714869260156Under 102918Under 101,244
Week of Aug 314869058157Under 102818Under 101,242
Week of Aug 1015069359159Under 102618Under 101,244
Week of Aug 1715569258158Under 102615Under 101,239
Week of Aug 2417169157156Under 102510Under 101,239
Week of Aug 3117469258154Under 1025Under 10Under 101,237
Week of Sep 718469057153Under 1022Under 101151,228
Week of Sep 1419069956153Under 1023Under 10Under 101,234
Week of Sep 2117968558154Under 1024Under 10Under 101,216
Week of Sep 2817468458153Under 1025Under 10Under 101,214
Week of Oct 515062456141Under 1023Under 10Under 101,101

Ranked. Kinds of help, most asked first, with the change from the week before.

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing8,2280%1,606
Food1,970-3%48
Money1,849-1%174
Legal help1,383+5%281
Health6950%18
Work306+4%Under 10
Safety1100%Under 10
Education106Under 10
Care40Under 10

Share by week. Each kind of help's share of all questions, week by week.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and other
Week of Jul 2012%56%5%12%Under 102%2%Under 10
Week of Jul 2712%56%5%13%Under 102%1%Under 10
Week of Aug 312%56%5%13%Under 102%1%Under 10
Week of Aug 1012%56%5%13%Under 102%1%Under 10
Week of Aug 1713%56%5%13%Under 102%1%Under 10
Week of Aug 2414%56%5%13%Under 102%1%Under 10
Week of Aug 3114%56%5%12%Under 102%Under 10Under 10
Week of Sep 715%56%5%12%Under 102%Under 109%
Week of Sep 1415%57%5%12%Under 102%Under 10Under 10
Week of Sep 2115%56%5%13%Under 102%Under 10Under 10
Week of Sep 2814%56%5%13%Under 102%Under 10Under 10
Week of Oct 514%57%5%13%Under 102%Under 10Under 10
  1. 01Housing8,22856%
  2. 02Food1,97013.4%
  3. 03Money1,84912.6%
  4. 04Legal help, safety and other1,49310.2%
  5. 05Health6954.7%
  6. 06Work3062.1%
  7. 07Education1060.7%
  8. 08Care400.3%

Where. Questions by county in Georgia.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Fulton County1,537â–¼ -1%
  2. 02Gwinnett County1,445â–¼ -1%
  3. 03Cobb County1,112â–² +1%
  4. 04DeKalb County1,101â–¼ -1%
  5. 05Chatham County438â–¼ -3%
  6. 06Clayton County4340%
  7. 07Cherokee County4200%
  8. 08Forsyth County3960%
  9. 09Henry County3630%
  10. 10Hall County309â–² +4%
  11. 11Richmond County287â–² +5%
  12. 12Muscogee County278â–¼ -4%
  13. 13Paulding County2620%
  14. 14Houston County2460%
  15. 15Columbia County2350%
See the numbers: County
CountyQuestionsThis weekUnmet
Fulton County1,537514263
Gwinnett County1,445486245
Cobb County1,112372195
DeKalb County1,101378189
Chatham County43814278
Clayton County43414677
Cherokee County42013568
Forsyth County39613164
Henry County36311362
Hall County30910251
Richmond County2879444
Muscogee County2789643
Paulding County2628941
Houston County2468634
Columbia County2357836
Bibb County2217935
Coweta County2207832
Douglas County2057027
Carroll County1786327
Clarke County1786730
Newton County1686225
Lowndes County1665626
Fayette County1656223
Bartow County1645123
Walton County1525420
Whitfield County1484119
Floyd County1424312
Rockdale County1364413
Barrow County1303714
Jackson County1263612
Glynn County1142712
Bulloch County1082412
Dougherty County1082512
Walker County902112
Troup County892412
Effingham County872112
Catoosa County861812
Liberty County852312
Spalding County851912
Gordon County842112
Camden County811812
Bryan County721212
Habersham County721212
Laurens County721212
Colquitt County701211
Oconee County691211
Thomas County691211
Coffee County681212
Baldwin County671212
Polk County661211
Murray County6212Under 10
Tift County6112Under 10
Ware County4912Under 10
Harris County4812Under 10
Lumpkin County4812Under 10
Pickens County4812Under 10
Lee County4512Under 10
Dawson County4012Under 10
Gilmer County4012Under 10
Haralson County4012Under 10
Madison County3912Under 10
Wayne County3512Under 10
Monroe County3312Under 10
White County2912Under 10
Decatur County2812Under 10
Sumter County2812Under 10
Hart County2612Under 10
Peach County2612Under 10
Stephens County2612Under 10
Jones County2512Under 10
Upson County2512Under 10
Butts County2412Under 10
Grady County2412Under 10
Toombs County2411Under 10
Union County2412Under 10
Fannin County2311Under 10
Chattooga County21Under 10Under 10
Franklin County17Under 10Under 10
Burke County15Under 10Under 10
Tattnall County14Under 10Under 10
Putnam County13Under 10Under 10
Appling County12Under 10Under 10
Bacon County12Under 10Under 10
Banks County12Under 10Under 10
Ben Hill County12Under 10Under 10
Berrien County12Under 10Under 10
Bleckley County12Under 10Under 10
Brantley County12Under 10Under 10
Brooks County12Under 10Under 10
Candler County12Under 10Under 10
Charlton County12Under 10Under 10
Cook County12Under 10Under 10
Crawford County12Under 10Under 10
Crisp County12Under 10Under 10
Dade County12Under 10Under 10
Dodge County12Under 10Under 10
Dooly County12Under 10Under 10
Early County12Under 10Under 10
Elbert County12Under 10Under 10
Emanuel County12Under 10Under 10
Evans County12Under 10Under 10
Greene County12Under 10Under 10
Heard County12Under 10Under 10
Jasper County12Under 10Under 10
Jeff Davis County12Under 10Under 10
Jefferson County12Under 10Under 10
Lamar County12Under 10Under 10
Lanier County12Under 10Under 10
Long County12Under 10Under 10
McDuffie County12Under 10Under 10
McIntosh County12Under 10Under 10
Macon County12Under 10Under 10
Meriwether County12Under 10Under 10
Mitchell County12Under 10Under 10
Morgan County12Under 10Under 10
Oglethorpe County12Under 10Under 10
Pierce County12Under 10Under 10
Pike County12Under 10Under 10
Pulaski County12Under 10Under 10
Rabun County12Under 10Under 10
Screven County12Under 10Under 10
Seminole County12Under 10Under 10
Telfair County12Under 10Under 10
Towns County12Under 10Under 10
Washington County12Under 10Under 10
Wilcox County12Under 10Under 10
Wilkes County12Under 10Under 10
Worth County12Under 10Under 10
Chattahoochee County11Under 10Under 10
Hancock County11Under 10Under 10
Irwin County11Under 10Under 10
Jenkins County11Under 10Under 10
Johnson County11Under 10Under 10
Terrell County11Under 10Under 10
Turner County11Under 10Under 10
Wilkinson County11Under 10Under 10
Atkinson County10Under 10Under 10
Montgomery County10Under 10Under 10
Lincoln CountyUnder 10Under 10Under 10
Taylor CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Jul 2030%14%
Week of Jul 2731%14%
Week of Aug 330%15%
Week of Aug 1030%15%
Week of Aug 1730%14%
Week of Aug 2430%15%
Week of Aug 3130%15%
Week of Sep 731%14%
Week of Sep 1431%14%
Week of Sep 2131%15%
Week of Sep 2831%14%
Week of Oct 531%15%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data
  • Food

  • Housing

  • Health

  • Money

  • Education

  • Work

  • Legal help

  • Safety

See the numbers for every kind of help
FoodHousingHealthMoneyEducationWorkLegal helpSafety
Week of Jul 20147696601551930128Under 10
Week of Jul 27148692601561829127Under 10
Week of Aug 3148690581571828129Under 10
Week of Aug 10150693591591826126Under 10
Week of Aug 17155692581581526122Under 10
Week of Aug 24171691571561025118Under 10
Week of Aug 3117469258154Under 1025118Under 10
Week of Sep 718469057153Under 102210510
Week of Sep 1419069956153Under 1023101Under 10
Week of Sep 2117968558154Under 1024103Under 10
Week of Sep 2817468458153Under 1025108Under 10
Week of Oct 515062456141Under 102398Under 10

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, through the Western Pennsylvania Regional Data Center. Checked October 10, 2026. License: CC BY. Read it: 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023)
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, November 13, 2025. Read it: States scramble to send full SNAP food benefits to millions of people after government shutdown ends
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), February 9, 2026. Read it: Using 211 Data to Gauge Eighth District Economic Conditions
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026. Read it: Eviction Tracking System: Version 3.0, all sites monthly data
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, May 8, 2025. Read it: A New Baseline: Changes to Our Eviction Metrics
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), March 9, 2023. Read it: Preliminary Analysis: Eviction Filing Patterns in 2022
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release. Centers for Medicare & Medicaid Services (CMS), September 25, 2026. License: U.S. Government Works. Read it: State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS). Checked October 10, 2026. Read it: Dates and deadlines for 2027 health insurance
  9. 9. Washington health insurance marketplace. healthinsurance.org, October 5, 2026. Read it: Washington health insurance marketplace
  10. 10. 2025 filing season statistics. IRS Newsroom, 2025. Read it: 2025 filing season statistics
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, January 29, 2026. Read it: Working Families Tax Credit application window opens Feb. 1
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, December 29, 2025. Read it: Working Families Tax Credit Program, 2025 Report to the Legislature
  13. 13. IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15. IRS, October 28, 2016. Read it: IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, January 8, 2026. Read it: You can begin filing your taxes on Jan. 26 this year
  15. 15. ETA 539 weekly claims data, by state. U.S. Department of Labor, Employment and Training Administration. Checked October 10, 2026. Read it: ETA 539 weekly claims data, by state
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, October 8, 2026. Read it: Unemployment Insurance Weekly Claims news release
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, September 24, 2026. Read it: Education Department opens 2027-28 FAFSA early, marking program's earliest launch
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), November 20, 2020. Read it: The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, March 28, 2023. Read it: #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature. Checked October 10, 2026. Read it: WAC 480-100-143 Winter low-income payment program
  21. 21. LIHEAP. Washington State Department of Commerce. Checked October 10, 2026. Read it: LIHEAP
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), September 20, 2023. Read it: Nearly 1 million assistance calls made to 211 in August
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, March 31, 2026. Read it: 211 helpline data reveals most pressing U.S. community needs (2025 data)
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. Read it: The Facts About 211: 2025 Impact Snapshot
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, March 26, 2025. Read it: 211 helpline data reveals most pressing U.S. community needs (2024 data)
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), September 9, 2023. Read it: Calls to 211 helpline rise in August to the highest level of 2023