For officials

What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money saved Open data For agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is made Show our own counts

Demo data. In the last 12 months, people in Hawaii asked most about Housing (48%), then Money (16%) and Food (13%).

Time

Hawaii, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data: 8,704
▼ -1% vs the week before
Needed help this weekDemo data: 2,868
Unmet needDemo dataNo program and no listed place nearby fit: 1,449

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)	Total
Week of Oct 13	22	83	Under 10	22	Under 10	Under 10	Under 10	Under 10	161
Week of Oct 20	25	83	Under 10	23	Under 10	Under 10	Under 10	Under 10	167
Week of Oct 27	26	80	Under 10	22	Under 10	Under 10	Under 10	Under 10	164
Week of Nov 3	26	75	Under 10	21	Under 10	Under 10	Under 10	Under 10	156
Week of Nov 10	29	72	Under 10	22	Under 10	Under 10	Under 10	Under 10	159
Week of Nov 17	30	71	Under 10	21	Under 10	Under 10	Under 10	Under 10	158
Week of Nov 24	27	73	Under 10	23	Under 10	Under 10	Under 10	Under 10	160
Week of Dec 1	27	67	Under 10	21	Under 10	Under 10	Under 10	Under 10	153
Week of Dec 8	27	67	Under 10	21	Under 10	Under 10	Under 10	Under 10	153
Week of Dec 15	27	70	Under 10	22	Under 10	Under 10	Under 10	Under 10	157
Week of Dec 22	26	66	10	24	Under 10	Under 10	Under 10	Under 10	155
Week of Dec 29	24	70	10	24	Under 10	Under 10	Under 10	Under 10	157
Week of Jan 5	20	70	11	26	Under 10	Under 10	Under 10	Under 10	158
Week of Jan 12	18	73	12	28	Under 10	Under 10	Under 10	Under 10	162
Week of Jan 19	18	72	10	31	Under 10	Under 10	Under 10	Under 10	161
Week of Jan 26	17	70	10	33	Under 10	Under 10	Under 10	Under 10	158
Week of Feb 2	17	71	Under 10	37	Under 10	Under 10	Under 10	Under 10	162
Week of Feb 9	17	69	Under 10	39	Under 10	Under 10	Under 10	Under 10	161
Week of Feb 16	18	70	Under 10	39	Under 10	Under 10	Under 10	Under 10	163
Week of Feb 23	17	69	Under 10	36	Under 10	Under 10	Under 10	Under 10	158
Week of Mar 2	18	73	Under 10	38	Under 10	Under 10	Under 10	Under 10	167
Week of Mar 9	19	75	Under 10	38	Under 10	Under 10	Under 10	Under 10	170
Week of Mar 16	20	77	Under 10	38	Under 10	Under 10	Under 10	Under 10	170
Week of Mar 23	19	78	Under 10	41	Under 10	Under 10	Under 10	Under 10	173
Week of Mar 30	20	85	Under 10	45	Under 10	Under 10	Under 10	Under 10	185
Week of Apr 6	20	81	Under 10	47	Under 10	Under 10	Under 10	Under 10	183
Week of Apr 13	21	90	10	47	Under 10	Under 10	Under 10	Under 10	194
Week of Apr 20	20	84	10	41	Under 10	Under 10	Under 10	Under 10	182
Week of Apr 27	20	83	Under 10	35	Under 10	Under 10	Under 10	Under 10	174
Week of May 4	22	90	Under 10	30	Under 10	Under 10	Under 10	Under 10	177
Week of May 11	23	86	Under 10	23	Under 10	Under 10	Under 10	Under 10	168
Week of May 18	21	87	Under 10	23	Under 10	Under 10	Under 10	Under 10	166
Week of May 25	21	88	Under 10	22	Under 10	Under 10	Under 10	Under 10	167
Week of Jun 1	25	88	Under 10	23	Under 10	Under 10	Under 10	Under 10	173
Week of Jun 8	25	89	Under 10	23	Under 10	Under 10	Under 10	Under 10	174
Week of Jun 15	25	88	Under 10	23	Under 10	Under 10	Under 10	Under 10	173
Week of Jun 22	23	95	Under 10	21	Under 10	Under 10	Under 10	Under 10	176
Week of Jun 29	22	95	Under 10	21	Under 10	Under 10	Under 10	Under 10	176
Week of Jul 6	20	86	Under 10	21	Under 10	Under 10	Under 10	Under 10	164
Week of Jul 13	20	92	Under 10	22	Under 10	Under 10	Under 10	Under 10	174
Week of Jul 20	21	94	Under 10	22	Under 10	Under 10	Under 10	Under 10	178
Week of Jul 27	21	93	Under 10	22	Under 10	Under 10	Under 10	Under 10	176
Week of Aug 3	22	87	11	22	Under 10	Under 10	Under 10	Under 10	172
Week of Aug 10	22	95	11	23	Under 10	Under 10	Under 10	Under 10	181
Week of Aug 17	22	95	10	23	Under 10	Under 10	Under 10	Under 10	178
Week of Aug 24	24	88	Under 10	22	Under 10	Under 10	Under 10	Under 10	170
Week of Aug 31	25	92	Under 10	22	Under 10	Under 10	Under 10	Under 10	174
Week of Sep 7	26	85	Under 10	22	Under 10	Under 10	Under 10	Under 10	167
Week of Sep 14	26	85	Under 10	21	Under 10	Under 10	Under 10	Under 10	164
Week of Sep 21	26	91	Under 10	22	Under 10	Under 10	Under 10	Under 10	171
Week of Sep 28	24	91	Under 10	22	Under 10	Under 10	Under 10	Under 10	169
Week of Oct 5	19	69	Under 10	19	Under 10	Under 10	Under 10	Under 10	135

Ranked. Kinds of help, most asked first, with the change from the week before.

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers

Kind of help	Questions	Change from the week before	Unmet
Housing	4,216	0%	930
Money	1,419	0%	188
Food	1,160	-8%	52
Legal help	979	0%	246
Health	454		25
Work	312		Under 10
Safety	104		Under 10
Education	34		Under 10
Care	26		Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)
November 2025	18%	46%	6%	14%	Under 10	Under 10	Under 10	Under 10
December 2025	17%	44%	6%	14%	Under 10	5%	Under 10	15%
January 2026	11%	45%	7%	18%	Under 10	5%	Under 10	Under 10
February 2026	11%	43%	Under 10	23%	Under 10	Under 10	Under 10	Under 10
March 2026	11%	45%	5%	23%	Under 10	3%	Under 10	13%
April 2026	11%	46%	5%	23%	Under 10	Under 10	Under 10	Under 10
May 2026	13%	52%	5%	14%	Under 10	3%	Under 10	Under 10
June 2026	14%	52%	5%	13%	Under 10	3%	Under 10	12%
July 2026	12%	53%	5%	13%	Under 10	3%	2%	Under 10
August 2026	13%	52%	5%	13%	Under 10	3%	1%	Under 10
September 2026	15%	52%	5%	13%	Under 10	3%	Under 10	Under 10
October 2026	14%	51%	Under 10	14%	Under 10	Under 10	Under 10	Under 10

01Housing4,21648.4%
02Money1,41916.3%
03Food1,16013.3%
04Other (legal help, safety)1,08312.4%
05Health4545.2%
06Work3123.6%
07Education340.4%
08Care260.3%

Where. Questions by county in Hawaii.

Demo data

Most questions
More
Some
Fewer
Fewer than 10, or none

Most questions

01Honolulu County6,082▼ -1%
02Hawaii County1,251▼ -4%
03Maui County9720%
04Kauai County399

See the numbers: County

County	Questions	This week	Unmet
Honolulu County	6,082	2,033	1,047
Hawaii County	1,251	403	208
Maui County	972	336	142
Kauai County	399	96	52

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers

	Needed help this week	Unmet need
Week of Oct 13	35%	18%
Week of Oct 20	35%	17%
Week of Oct 27	34%	18%
Week of Nov 3	35%	17%
Week of Nov 10	32%	15%
Week of Nov 17	32%	15%
Week of Nov 24	33%	18%
Week of Dec 1	34%	16%
Week of Dec 8	33%	16%
Week of Dec 15	32%	19%
Week of Dec 22	32%	18%
Week of Dec 29	33%	19%
Week of Jan 5	33%	15%
Week of Jan 12	33%	15%
Week of Jan 19	34%	17%
Week of Jan 26	32%	19%
Week of Feb 2	32%	17%
Week of Feb 9	31%	17%
Week of Feb 16	34%	17%
Week of Feb 23	34%	18%
Week of Mar 2	31%	16%
Week of Mar 9	32%	17%
Week of Mar 16	31%	17%
Week of Mar 23	32%	18%
Week of Mar 30	33%	17%
Week of Apr 6	31%	16%
Week of Apr 13	33%	16%
Week of Apr 20	30%	17%
Week of Apr 27	30%	17%
Week of May 4	33%	18%
Week of May 11	33%	17%
Week of May 18	34%	18%
Week of May 25	36%	16%
Week of Jun 1	34%	16%
Week of Jun 8	35%	16%
Week of Jun 15	33%	16%
Week of Jun 22	33%	18%
Week of Jun 29	32%	18%
Week of Jul 6	32%	15%
Week of Jul 13	35%	16%
Week of Jul 20	31%	16%
Week of Jul 27	30%	16%
Week of Aug 3	33%	17%
Week of Aug 10	34%	16%
Week of Aug 17	35%	16%
Week of Aug 24	35%	15%
Week of Aug 31	34%	14%
Week of Sep 7	32%	18%
Week of Sep 14	33%	17%
Week of Sep 21	36%	16%
Week of Sep 28	37%	16%
Week of Oct 5	31%	16%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

Food
Housing
Health
Money
Legal help

See the numbers for every kind of help

	Food	Housing	Health	Money	Legal help
Week of Oct 13	22	83	Under 10	22	17
Week of Oct 20	25	83	Under 10	23	18
Week of Oct 27	26	80	Under 10	22	19
Week of Nov 3	26	75	Under 10	21	18
Week of Nov 10	29	72	Under 10	22	19
Week of Nov 17	30	71	Under 10	21	19
Week of Nov 24	27	73	Under 10	23	19
Week of Dec 1	27	67	Under 10	21	21
Week of Dec 8	27	67	Under 10	21	21
Week of Dec 15	27	70	Under 10	22	21
Week of Dec 22	26	66	10	24	20
Week of Dec 29	24	70	10	24	20
Week of Jan 5	20	70	11	26	20
Week of Jan 12	18	73	12	28	20
Week of Jan 19	18	72	10	31	20
Week of Jan 26	17	70	10	33	19
Week of Feb 2	17	71	Under 10	37	20
Week of Feb 9	17	69	Under 10	39	20
Week of Feb 16	18	70	Under 10	39	20
Week of Feb 23	17	69	Under 10	36	20
Week of Mar 2	18	73	Under 10	38	21
Week of Mar 9	19	75	Under 10	38	21
Week of Mar 16	20	77	Under 10	38	20
Week of Mar 23	19	78	Under 10	41	19
Week of Mar 30	20	85	Under 10	45	19
Week of Apr 6	20	81	Under 10	47	18
Week of Apr 13	21	90	10	47	18
Week of Apr 20	20	84	10	41	19
Week of Apr 27	20	83	Under 10	35	19
Week of May 4	22	90	Under 10	30	19
Week of May 11	23	86	Under 10	23	19
Week of May 18	21	87	Under 10	23	18
Week of May 25	21	88	Under 10	22	19
Week of Jun 1	25	88	Under 10	23	19
Week of Jun 8	25	89	Under 10	23	19
Week of Jun 15	25	88	Under 10	23	18
Week of Jun 22	23	95	Under 10	21	19
Week of Jun 29	22	95	Under 10	21	19
Week of Jul 6	20	86	Under 10	21	18
Week of Jul 13	20	92	Under 10	22	19
Week of Jul 20	21	94	Under 10	22	20
Week of Jul 27	21	93	Under 10	22	20
Week of Aug 3	22	87	11	22	18
Week of Aug 10	22	95	11	23	18
Week of Aug 17	22	95	10	23	18
Week of Aug 24	24	88	Under 10	22	18
Week of Aug 31	25	92	Under 10	22	18
Week of Sep 7	26	85	Under 10	22	16
Week of Sep 14	26	85	Under 10	21	16
Week of Sep 21	26	91	Under 10	22	16
Week of Sep 28	24	91	Under 10	22	16
Week of Oct 5	19	69	Under 10	19	14

How we count. What each number means and what we keep.

A question: When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place: The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep: The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need: No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts: Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted: The demo site, questions about Front Door itself, crisis questions and letters.
Weeks: Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
Urgent and unmet shares in the demo are made up, to show how those charts read.
A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food: Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing: Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health: Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money: Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care: Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education: Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work: Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help: Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety: Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it

Choose what to show

Over time. Questions each week, by kind of help.

Ranked. Kinds of help, most asked first, with the change from the week before.

By month. Each kind of help's share of all questions, month by month.

Where. Questions by county in Hawaii.

Shading

Most questions

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Each kind of help. Questions each week for each kind of help, on its own scale.

How we count. What each number means and what we keep.

How the demo is made

Search trends

Where each pattern comes from

Sources