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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Minnesota asked most about Housing (52%), then Money (16%) and Food (13%). Rising fastest from the week before: Work, up 17%.

Choose what to show

Minnesota, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
32,809

▲ +3% vs the week before

Needed help this weekDemo data
9,659
Unmet needDemo dataNo program and no listed place nearby fit
4,633

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 13863532883Under 1015Under 10Under 10631
Week of Oct 20943382682Under 1015Under 10Under 10623
Week of Oct 27973312682Under 1016Under 10Under 10624
Week of Nov 31013372585Under 1016Under 10Under 10640
Week of Nov 101063222582Under 1016Under 10Under 10628
Week of Nov 171083242582Under 1016Under 10Under 10633
Week of Nov 241083342582Under 1017Under 10Under 10648
Week of Dec 11053432682Under 1018Under 10Under 10657
Week of Dec 81073512681Under 1021Under 10Under 10672
Week of Dec 151053542785Under 1022Under 10Under 10682
Week of Dec 22973792888Under 1022Under 10Under 10699
Week of Dec 29883963193Under 1022Under 10Under 10715
Week of Jan 57541832101Under 1022Under 10Under 10731
Week of Jan 126743833102Under 1023Under 10Under 10742
Week of Jan 196443532114Under 1021Under 10Under 10745
Week of Jan 266241929123Under 1020Under 10Under 10729
Week of Feb 26042328140Under 1019Under 10Under 10745
Week of Feb 95741325149Under 10Under 10Under 10Under 10736
Week of Feb 165739225152Under 10Under 10Under 10Under 10718
Week of Feb 236038126152Under 10Under 10Under 10Under 10714
Week of Mar 26235226158Under 1016Under 10Under 10696
Week of Mar 96533426154Under 1016Under 10Under 10679
Week of Mar 166632928159Under 1016Under 10Under 10681
Week of Mar 237131525160Under 1016Under 10Under 10666
Week of Mar 307130925169Under 1016Under 10Under 10666
Week of Apr 67328925174Under 1016Under 10Under 10648
Week of Apr 137627925175Under 1016Under 10Under 10641
Week of Apr 207527926159Under 1016Under 10Under 10627
Week of Apr 277627926135Under 1016Under 10Under 10605
Week of May 47728326104Under 1016Under 10Under 10580
Week of May 11792802685Under 1016Under 10Under 10561
Week of May 18812792480Under 1016Under 10Under 10555
Week of May 25862872579Under 1016Under 10Under 10568
Week of Jun 1852842584Under 1016Under 10Under 10565
Week of Jun 8882852584Under 1016Under 10Under 10567
Week of Jun 15902852584Under 1016Under 10Under 10570
Week of Jun 22842842584Under 1016Under 10Under 10570
Week of Jun 29822842681Under 1016Under 10Under 10567
Week of Jul 6812752782Under 1016Under 10Under 10559
Week of Jul 13792822883Under 1017Under 10Under 10569
Week of Jul 20792922683Under 1016Under 10Under 10578
Week of Jul 27812942684Under 1016Under 10Under 10583
Week of Aug 3813012984Under 1015Under 10Under 10591
Week of Aug 10843042983Under 1015Under 10Under 10596
Week of Aug 17853032982Under 1015Under 10Under 10593
Week of Aug 24933022583Under 1013Under 10Under 10587
Week of Aug 31932982584Under 1013Under 10Under 10583
Week of Sep 7972942579Under 1012Under 10Under 10572
Week of Sep 141002932581Under 1011Under 10Under 10571
Week of Sep 21973082581Under 1012Under 10Under 10586
Week of Sep 28913272681Under 1014Under 10Under 10601
Week of Oct 5732882369Under 1010Under 10Under 10516

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing16,95852% of all▲ +6%
  2. 02Money5,38716% of all0%
  3. 03Food4,30513% of all▼ -6%
  1. 04Legal help3,47011% of all▼ -2%
  2. 05Health1,3754% of all▲ +4%
  3. 06Work8543% of all▲ +17%
  4. 07Safety3121% of allNot enough
  5. 08Education102<1% of allNot enough
  6. 09Care46<1% of allNot enough

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing16,958+6%3,279
Money5,3870%543
Food4,305-6%92
Legal help3,470-2%645
Health1,375+4%52
Work854+17%22
Safety312Under 10
Education102Under 10
Care46Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202517%52%4%13%Under 103%Under 1012%
December 202515%53%4%13%Under 103%Under 1012%
January 20269%58%4%15%Under 103%Under 1011%
February 20268%55%4%20%Under 102%Under 10Under 10
March 202610%48%4%24%Under 102%Under 10Under 10
April 202612%45%4%26%Under 103%Under 1011%
May 202614%50%4%15%Under 103%Under 1013%
June 202615%50%4%15%Under 103%Under 1012%
July 202614%50%5%15%Under 103%1%Under 10
August 202615%51%5%14%Under 102%1%Under 10
September 202617%52%4%14%Under 102%Under 1010%
October 202614%56%4%13%Under 102%Under 10Under 10
  1. 01Housing16,95851.7%
  2. 02Money5,38716.4%
  3. 03Food4,30513.1%
  4. 04Other (legal help, safety)3,78211.5%
  5. 05Health1,3754.2%
  6. 06Work8542.6%
  7. 07Education1020.3%
  8. 08Care460.1%

Where. Questions by county in Minnesota.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Hennepin County7,831▲ +1%
  2. 02Ramsey County3,2750%
  3. 03Dakota County2,774▲ +2%
  4. 04Anoka County2,289▲ +5%
  5. 05Washington County1,741▲ +3%
  6. 06St. Louis County1,191▲ +5%
  7. 07Olmsted County1,011▲ +6%
  8. 08Stearns County9920%
  9. 09Scott County932▲ +6%
  10. 10Wright County9250%
  11. 11Carver County6810%
  12. 12Sherburne County613▲ +9%
  13. 13Blue Earth County381
  14. 14Rice County374
  15. 15Crow Wing County371
See the numbers: County
CountyQuestionsThis weekUnmet
Hennepin County7,8312,5821,380
Ramsey County3,2751,089534
Dakota County2,774912444
Anoka County2,289759354
Washington County1,741545292
St. Louis County1,191397204
Olmsted County1,011359153
Stearns County992342160
Scott County932319141
Wright County925327151
Carver County68123679
Sherburne County61318470
Blue Earth County3818652
Rice County3748552
Crow Wing County3718852
Clay County3668752
Otter Tail County3447252
Chisago County3376552
Winona County3025635
Goodhue County2965533
Beltrami County2865433
Itasca County2805224
Kandiyohi County2785232
Isanti County2755223
Benton County2615219
Mower County2585218
Douglas County2485219
Steele County2295213
McLeod County2165212
Carlton County2135218
Becker County1965210
Morrison County19652Under 10
Nicollet County1925211
Cass County1394911
Freeborn County13243Under 10
Pine County13244Under 10
Le Sueur County12741Under 10
Polk County12640Under 10
Mille Lacs County10325Under 10
Lyon County8916Under 10
Todd County8818Under 10
Brown County8716Under 10
Meeker County7710Under 10
Hubbard County72Under 10Under 10
Dodge County71Under 10Under 10
Fillmore County71Under 10Under 10
Nobles County71Under 10Under 10
Wabasha County71Under 10Under 10
Martin County65Under 10Under 10
Waseca County62Under 10Under 10
Houston County60Under 10Under 10
Kanabec County54Under 10Under 10
Aitkin County52Under 10Under 10
Chippewa County52Under 10Under 10
Cottonwood County52Under 10Under 10
Faribault County52Under 10Under 10
Koochiching County52Under 10Under 10
Pennington County52Under 10Under 10
Pope County52Under 10Under 10
Redwood County52Under 10Under 10
Renville County52Under 10Under 10
Roseau County52Under 10Under 10
Sibley County52Under 10Under 10
Wadena County52Under 10Under 10
Watonwan County52Under 10Under 10
Lake County49Under 10Under 10
Jackson County38Under 10Under 10
Stevens County35Under 10Under 10
Swift County32Under 10Under 10
Rock County31Under 10Under 10
Yellow Medicine County25Under 10Under 10
Pipestone County24Under 10Under 10
Marshall County22Under 10Under 10
Clearwater County13Under 10Under 10
Lac qui Parle CountyUnder 10Under 10Under 10
Murray CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1330%14%
Week of Oct 2030%15%
Week of Oct 2730%14%
Week of Nov 329%14%
Week of Nov 1029%14%
Week of Nov 1729%14%
Week of Nov 2428%14%
Week of Dec 129%14%
Week of Dec 830%14%
Week of Dec 1530%13%
Week of Dec 2231%14%
Week of Dec 2932%15%
Week of Jan 530%16%
Week of Jan 1230%16%
Week of Jan 1930%15%
Week of Jan 2632%16%
Week of Feb 231%17%
Week of Feb 931%16%
Week of Feb 1630%16%
Week of Feb 2330%16%
Week of Mar 230%15%
Week of Mar 929%14%
Week of Mar 1629%14%
Week of Mar 2328%14%
Week of Mar 3028%14%
Week of Apr 628%15%
Week of Apr 1328%14%
Week of Apr 2027%13%
Week of Apr 2728%13%
Week of May 429%14%
Week of May 1129%14%
Week of May 1829%14%
Week of May 2529%13%
Week of Jun 130%13%
Week of Jun 829%13%
Week of Jun 1530%13%
Week of Jun 2229%13%
Week of Jun 2929%13%
Week of Jul 628%14%
Week of Jul 1328%13%
Week of Jul 2030%15%
Week of Jul 2731%14%
Week of Aug 330%13%
Week of Aug 1029%13%
Week of Aug 1729%13%
Week of Aug 2430%14%
Week of Aug 3129%13%
Week of Sep 730%13%
Week of Sep 1430%13%
Week of Sep 2130%14%
Week of Sep 2830%15%
Week of Oct 530%13%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Work

  • Legal help

See the numbers for every kind of help
FoodHousingHealthMoneyWorkLegal help
Week of Oct 138635328831558
Week of Oct 209433826821561
Week of Oct 279733126821664
Week of Nov 310133725851667
Week of Nov 1010632225821668
Week of Nov 1710832425821670
Week of Nov 2410833425821773
Week of Dec 110534326821875
Week of Dec 810735126812178
Week of Dec 1510535427852281
Week of Dec 229737928882276
Week of Dec 298839631932276
Week of Jan 575418321012275
Week of Jan 1267438331022372
Week of Jan 1964435321142172
Week of Jan 2662419291232070
Week of Feb 260423281401969
Week of Feb 95741325149Under 1069
Week of Feb 165739225152Under 1069
Week of Feb 236038126152Under 1073
Week of Mar 262352261581674
Week of Mar 965334261541676
Week of Mar 1666329281591675
Week of Mar 2371315251601672
Week of Mar 3071309251691670
Week of Apr 673289251741664
Week of Apr 1376279251751663
Week of Apr 2075279261591664
Week of Apr 2776279261351665
Week of May 477283261041666
Week of May 117928026851666
Week of May 188127924801666
Week of May 258628725791667
Week of Jun 18528425841663
Week of Jun 88828525841662
Week of Jun 159028525841663
Week of Jun 228428425841666
Week of Jun 298228426811666
Week of Jul 68127527821665
Week of Jul 137928228831766
Week of Jul 207929226831667
Week of Jul 278129426841667
Week of Aug 38130129841566
Week of Aug 108430429831566
Week of Aug 178530329821565
Week of Aug 249330225831359
Week of Aug 319329825841359
Week of Sep 79729425791257
Week of Sep 1410029325811153
Week of Sep 219730825811255
Week of Sep 289132726811454
Week of Oct 57328823691047

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it