For officials

What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money saved Open data For agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is made Show our own counts

Demo data. In the last 12 months, people in Missouri asked most about Housing (53%), then Money (16%) and Food (13%). Rising fastest from the week before: Housing, up 4%.

Over time. Questions each week, by kind of help.

Demo data

Food
Housing
Health
Money
Care
Work
Education
Other (legal help, safety)

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)	Total
Week of Oct 13	88	376	31	86	Under 10	12	Under 10	Under 10	593
Week of Oct 20	92	366	31	85	Under 10	12	Under 10	Under 10	586
Week of Oct 27	98	352	29	84	Under 10	Under 10	Under 10	Under 10	563
Week of Nov 3	100	336	29	86	Under 10	Under 10	Under 10	Under 10	551
Week of Nov 10	108	326	29	83	Under 10	Under 10	Under 10	Under 10	546
Week of Nov 17	108	322	29	83	Under 10	Under 10	Under 10	Under 10	542
Week of Nov 24	111	321	30	84	Under 10	Under 10	Under 10	Under 10	546
Week of Dec 1	111	330	31	84	Under 10	Under 10	Under 10	Under 10	556
Week of Dec 8	110	337	32	84	Under 10	Under 10	Under 10	Under 10	563
Week of Dec 15	106	339	32	87	Under 10	Under 10	Under 10	Under 10	564
Week of Dec 22	95	348	32	88	Under 10	Under 10	Under 10	Under 10	563
Week of Dec 29	90	360	32	94	Under 10	Under 10	Under 10	Under 10	576
Week of Jan 5	79	386	36	100	Under 10	23	Under 10	Under 10	624
Week of Jan 12	66	394	35	105	Under 10	23	Under 10	Under 10	623
Week of Jan 19	66	389	34	122	Under 10	21	Under 10	Under 10	632
Week of Jan 26	61	379	32	134	Under 10	Under 10	Under 10	Under 10	606
Week of Feb 2	59	381	32	144	Under 10	Under 10	Under 10	Under 10	616
Week of Feb 9	59	372	32	157	Under 10	Under 10	Under 10	Under 10	620
Week of Feb 16	58	363	30	164	Under 10	Under 10	Under 10	Under 10	615
Week of Feb 23	62	361	32	159	Under 10	Under 10	Under 10	Under 10	614
Week of Mar 2	63	338	30	161	Under 10	Under 10	Under 10	Under 10	592
Week of Mar 9	67	332	30	161	Under 10	Under 10	Under 10	Under 10	590
Week of Mar 16	69	331	28	169	Under 10	Under 10	Under 10	Under 10	597
Week of Mar 23	73	332	31	172	Under 10	Under 10	Under 10	Under 10	608
Week of Mar 30	74	336	31	179	Under 10	Under 10	Under 10	Under 10	620
Week of Apr 6	80	335	30	187	Under 10	Under 10	Under 10	Under 10	632
Week of Apr 13	80	342	31	190	Under 10	Under 10	Under 10	Under 10	643
Week of Apr 20	78	337	30	168	Under 10	Under 10	Under 10	Under 10	613
Week of Apr 27	79	337	30	141	Under 10	Under 10	Under 10	Under 10	587
Week of May 4	83	340	29	111	Under 10	11	Under 10	Under 10	574
Week of May 11	84	343	30	86	Under 10	13	Under 10	Under 10	556
Week of May 18	86	335	29	84	Under 10	13	Under 10	Under 10	547
Week of May 25	84	339	27	84	Under 10	14	Under 10	Under 10	548
Week of Jun 1	87	339	27	87	Under 10	14	Under 10	Under 10	554
Week of Jun 8	89	338	27	86	Under 10	14	Under 10	Under 10	554
Week of Jun 15	90	339	27	85	Under 10	14	Under 10	Under 10	555
Week of Jun 22	89	341	29	86	Under 10	15	Under 10	Under 10	560
Week of Jun 29	88	339	31	83	Under 10	15	Under 10	Under 10	556
Week of Jul 6	81	348	29	84	Under 10	14	Under 10	Under 10	556
Week of Jul 13	80	353	31	85	Under 10	14	10	Under 10	573
Week of Jul 20	81	341	32	86	Under 10	15	10	Under 10	565
Week of Jul 27	81	343	32	86	Under 10	13	10	Under 10	565
Week of Aug 3	82	356	32	87	Under 10	13	10	Under 10	580
Week of Aug 10	81	355	31	85	Under 10	12	10	Under 10	574
Week of Aug 17	85	354	31	85	Under 10	12	Under 10	Under 10	567
Week of Aug 24	89	351	30	86	Under 10	11	Under 10	Under 10	567
Week of Aug 31	93	354	30	84	Under 10	11	Under 10	Under 10	572
Week of Sep 7	99	352	30	87	Under 10	11	Under 10	Under 10	579
Week of Sep 14	99	345	30	86	Under 10	11	Under 10	Under 10	571
Week of Sep 21	94	352	31	85	Under 10	11	Under 10	Under 10	573
Week of Sep 28	92	365	31	84	Under 10	11	Under 10	Under 10	583
Week of Oct 5	70	295	23	66	Under 10	Under 10	Under 10	Under 10	454

Missouri, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data: 34,411
Needed help this weekDemo data: 9,676
Unmet needDemo dataNo program and no listed place nearby fit: 4,593

Ranked. Kinds of help, most asked first, with the change from the week before.

Demo data

01
Housing
18,07553% of all
▲ +4% vs the week before
02
Money
5,60916% of all
▼ -1% vs the week before
03
Food
4,37713% of all
▼ -2% vs the week before

04
Legal help
3,58110% of all
0% vs the week before
05
Health
1,5805% of all
0% vs the week before
06
Work
7612% of all
0% vs the week before
07
Safety
3071% of all
Not enough vs the week before
08
Education
94<1% of all
Not enough vs the week before
09
Care
27<1% of all
Not enough vs the week before

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers

Kind of help	Questions	Change from the week before	Unmet
Housing	18,075	+4%	3,242
Money	5,609	-1%	553
Food	4,377	-2%	103
Legal help	3,581	0%	656
Health	1,580	0%	34
Work	761	0%	Under 10
Safety	307		Under 10
Education	94		Under 10
Care	27		Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

Food
Housing
Health
Money
Care
Work
Education
Other (legal help, safety)

See the numbers

	Food	Housing	Health	Money	Care	Work	Education	Other (legal help, safety)	Total
November 2025	427	1,305	117	336	Under 10	59	Under 10	328	2,572
December 2025	512	1,714	159	437	Under 10	102	Under 10	431	3,355
January 2026	272	1,548	137	461	Under 10	87	Under 10	Under 10	2,505
February 2026	238	1,477	126	624	Under 10	61	Under 10	310	2,836
March 2026	346	1,669	150	842	Under 10	67	Under 10	407	3,481
April 2026	317	1,351	121	686	Under 10	54	Under 10	275	2,804
May 2026	337	1,357	115	365	Under 10	51	Under 10	Under 10	2,225
June 2026	443	1,696	141	427	Under 10	72	Under 10	352	3,131
July 2026	323	1,385	124	341	Under 10	56	39	Under 10	2,268
August 2026	430	1,770	154	427	Under 10	59	38	Under 10	2,878
September 2026	384	1,414	122	342	Under 10	Under 10	Under 10	248	2,510
October 2026	70	295	23	66	Under 10	Under 10	Under 10	Under 10	454

Where. Questions by county in Missouri.

Demo data

Most questions
More
Some
Fewer
Fewer than 10, or none

Most questions

01St. Louis County6,067▲ +2%
02Jackson County4,3930%
03St. Charles County2,5960%
04Greene County1,8750%
05St. Louis city1,721▼ -3%
06Clay County1,5860%
07Jefferson County1,381▲ +12%
08Boone County1,1400%
09Jasper County767▲ +15%
10Cass County6780%

See the numbers: County

County	Questions	This week	Unmet
St. Louis County	6,067	2,044	1,046
Jackson County	4,393	1,491	746
St. Charles County	2,596	858	402
Greene County	1,875	590	298
St. Louis city	1,721	547	281
Clay County	1,586	496	271
Jefferson County	1,381	437	243
Boone County	1,140	382	177
Jasper County	767	279	121
Cass County	678	239	83
Platte County	678	227	82
Franklin County	642	207	68
Christian County	554	156	56
Cape Girardeau County	483	121	52
Buchanan County	477	122	52
Cole County	434	102	52
St. Francois County	374	93	52
Lincoln County	372	91	52
Newton County	337	69	52
Johnson County	325	63	52
Taney County	323	56	52
Pulaski County	319	56	51
Phelps County	293	52	39
Callaway County	287	52	32
Pettis County	281	52	30
Camden County	275	52	24
Webster County	260	52	12
Butler County	255	52	12
Howell County	244	52	Under 10
Lawrence County	237	52	Under 10
Warren County	223	52	15
Scott County	216	52	Under 10
Laclede County	211	52	12
Barry County	200	52	Under 10
Lafayette County	181	52	Under 10
Stone County	169	52	Under 10
Polk County	166	51	Under 10
Stoddard County	125	43	Under 10
Marion County	119	38	Under 10
Dunklin County	108	32	Under 10
Texas County	89	15	Under 10
Adair County	87	16	Under 10
Miller County	81	13	Under 10
Audrain County	72	Under 10	Under 10
McDonald County	72	Under 10	Under 10
Randolph County	71	Under 10	Under 10
Washington County	68	Under 10	Under 10
Crawford County	67	Under 10	Under 10
Ray County	67	Under 10	Under 10
Saline County	67	Under 10	Under 10
Henry County	66	Under 10	Under 10
Morgan County	66	Under 10	Under 10
Clinton County	65	Under 10	Under 10
Nodaway County	64	Under 10	Under 10
Vernon County	64	Under 10	Under 10
Benton County	63	Under 10	Under 10
Ste. Genevieve County	62	Under 10	Under 10
Andrew County	61	Under 10	Under 10
Perry County	61	Under 10	Under 10
Wright County	61	Under 10	Under 10
Dallas County	58	Under 10	Under 10
Pike County	58	Under 10	Under 10
Cooper County	56	Under 10	Under 10
Bates County	54	Under 10	Under 10
Moniteau County	54	Under 10	Under 10
Cedar County	53	Under 10	Under 10
Macon County	53	Under 10	Under 10
Barton County	52	Under 10	Under 10
Bollinger County	52	Under 10	Under 10
Dent County	52	Under 10	Under 10
Douglas County	52	Under 10	Under 10
Gasconade County	52	Under 10	Under 10
Linn County	52	Under 10	Under 10
Livingston County	52	Under 10	Under 10
Madison County	52	Under 10	Under 10
Mississippi County	52	Under 10	Under 10
Montgomery County	52	Under 10	Under 10
New Madrid County	52	Under 10	Under 10
Osage County	52	Under 10	Under 10
Pemiscot County	52	Under 10	Under 10
Ripley County	52	Under 10	Under 10
Wayne County	52	Under 10	Under 10
Howard County	51	Under 10	Under 10
Lewis County	51	Under 10	Under 10
Ralls County	51	Under 10	Under 10
St. Clair County	51	Under 10	Under 10
DeKalb County	50	Under 10	Under 10
Grundy County	47	Under 10	Under 10
Iron County	40	Under 10	Under 10
Ozark County	31	Under 10	Under 10
Caldwell County	26	Under 10	Under 10
Monroe County	25	Under 10	Under 10
Hickory County	23	Under 10	Under 10
Oregon County	16	Under 10	Under 10
Carroll County	13	Under 10	Under 10
Maries County	11	Under 10	Under 10
Daviess County	Under 10	Under 10	Under 10
Harrison County	Under 10	Under 10	Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

Needed help this week
Unmet need

See the numbers

	Needed help this week	Unmet need
Week of Oct 13	28%	13%
Week of Oct 20	28%	13%
Week of Oct 27	29%	13%
Week of Nov 3	29%	13%
Week of Nov 10	29%	13%
Week of Nov 17	28%	13%
Week of Nov 24	28%	12%
Week of Dec 1	27%	12%
Week of Dec 8	27%	13%
Week of Dec 15	28%	13%
Week of Dec 22	28%	13%
Week of Dec 29	28%	13%
Week of Jan 5	28%	14%
Week of Jan 12	29%	15%
Week of Jan 19	28%	15%
Week of Jan 26	27%	14%
Week of Feb 2	28%	14%
Week of Feb 9	27%	14%
Week of Feb 16	27%	14%
Week of Feb 23	28%	14%
Week of Mar 2	28%	14%
Week of Mar 9	28%	13%
Week of Mar 16	28%	13%
Week of Mar 23	28%	13%
Week of Mar 30	28%	13%
Week of Apr 6	27%	13%
Week of Apr 13	27%	13%
Week of Apr 20	27%	14%
Week of Apr 27	28%	14%
Week of May 4	28%	13%
Week of May 11	28%	13%
Week of May 18	28%	13%
Week of May 25	28%	13%
Week of Jun 1	29%	13%
Week of Jun 8	28%	13%
Week of Jun 15	28%	13%
Week of Jun 22	28%	14%
Week of Jun 29	28%	14%
Week of Jul 6	28%	14%
Week of Jul 13	28%	14%
Week of Jul 20	28%	14%
Week of Jul 27	28%	14%
Week of Aug 3	28%	14%
Week of Aug 10	29%	14%
Week of Aug 17	28%	13%
Week of Aug 24	28%	13%
Week of Aug 31	29%	13%
Week of Sep 7	30%	13%
Week of Sep 14	29%	13%
Week of Sep 21	29%	13%
Week of Sep 28	29%	13%
Week of Oct 5	29%	14%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

Food

See the numbers

	Food
Week of Oct 13	88
Week of Oct 20	92
Week of Oct 27	98
Week of Nov 3	100
Week of Nov 10	108
Week of Nov 17	108
Week of Nov 24	111
Week of Dec 1	111
Week of Dec 8	110
Week of Dec 15	106
Week of Dec 22	95
Week of Dec 29	90
Week of Jan 5	79
Week of Jan 12	66
Week of Jan 19	66
Week of Jan 26	61
Week of Feb 2	59
Week of Feb 9	59
Week of Feb 16	58
Week of Feb 23	62
Week of Mar 2	63
Week of Mar 9	67
Week of Mar 16	69
Week of Mar 23	73
Week of Mar 30	74
Week of Apr 6	80
Week of Apr 13	80
Week of Apr 20	78
Week of Apr 27	79
Week of May 4	83
Week of May 11	84
Week of May 18	86
Week of May 25	84
Week of Jun 1	87
Week of Jun 8	89
Week of Jun 15	90
Week of Jun 22	89
Week of Jun 29	88
Week of Jul 6	81
Week of Jul 13	80
Week of Jul 20	81
Week of Jul 27	81
Week of Aug 3	82
Week of Aug 10	81
Week of Aug 17	85
Week of Aug 24	89
Week of Aug 31	93
Week of Sep 7	99
Week of Sep 14	99
Week of Sep 21	94
Week of Sep 28	92
Week of Oct 5	70

Housing

See the numbers

	Housing
Week of Oct 13	376
Week of Oct 20	366
Week of Oct 27	352
Week of Nov 3	336
Week of Nov 10	326
Week of Nov 17	322
Week of Nov 24	321
Week of Dec 1	330
Week of Dec 8	337
Week of Dec 15	339
Week of Dec 22	348
Week of Dec 29	360
Week of Jan 5	386
Week of Jan 12	394
Week of Jan 19	389
Week of Jan 26	379
Week of Feb 2	381
Week of Feb 9	372
Week of Feb 16	363
Week of Feb 23	361
Week of Mar 2	338
Week of Mar 9	332
Week of Mar 16	331
Week of Mar 23	332
Week of Mar 30	336
Week of Apr 6	335
Week of Apr 13	342
Week of Apr 20	337
Week of Apr 27	337
Week of May 4	340
Week of May 11	343
Week of May 18	335
Week of May 25	339
Week of Jun 1	339
Week of Jun 8	338
Week of Jun 15	339
Week of Jun 22	341
Week of Jun 29	339
Week of Jul 6	348
Week of Jul 13	353
Week of Jul 20	341
Week of Jul 27	343
Week of Aug 3	356
Week of Aug 10	355
Week of Aug 17	354
Week of Aug 24	351
Week of Aug 31	354
Week of Sep 7	352
Week of Sep 14	345
Week of Sep 21	352
Week of Sep 28	365
Week of Oct 5	295

Health

See the numbers

	Health
Week of Oct 13	31
Week of Oct 20	31
Week of Oct 27	29
Week of Nov 3	29
Week of Nov 10	29
Week of Nov 17	29
Week of Nov 24	30
Week of Dec 1	31
Week of Dec 8	32
Week of Dec 15	32
Week of Dec 22	32
Week of Dec 29	32
Week of Jan 5	36
Week of Jan 12	35
Week of Jan 19	34
Week of Jan 26	32
Week of Feb 2	32
Week of Feb 9	32
Week of Feb 16	30
Week of Feb 23	32
Week of Mar 2	30
Week of Mar 9	30
Week of Mar 16	28
Week of Mar 23	31
Week of Mar 30	31
Week of Apr 6	30
Week of Apr 13	31
Week of Apr 20	30
Week of Apr 27	30
Week of May 4	29
Week of May 11	30
Week of May 18	29
Week of May 25	27
Week of Jun 1	27
Week of Jun 8	27
Week of Jun 15	27
Week of Jun 22	29
Week of Jun 29	31
Week of Jul 6	29
Week of Jul 13	31
Week of Jul 20	32
Week of Jul 27	32
Week of Aug 3	32
Week of Aug 10	31
Week of Aug 17	31
Week of Aug 24	30
Week of Aug 31	30
Week of Sep 7	30
Week of Sep 14	30
Week of Sep 21	31
Week of Sep 28	31
Week of Oct 5	23

Money

See the numbers

	Money
Week of Oct 13	86
Week of Oct 20	85
Week of Oct 27	84
Week of Nov 3	86
Week of Nov 10	83
Week of Nov 17	83
Week of Nov 24	84
Week of Dec 1	84
Week of Dec 8	84
Week of Dec 15	87
Week of Dec 22	88
Week of Dec 29	94
Week of Jan 5	100
Week of Jan 12	105
Week of Jan 19	122
Week of Jan 26	134
Week of Feb 2	144
Week of Feb 9	157
Week of Feb 16	164
Week of Feb 23	159
Week of Mar 2	161
Week of Mar 9	161
Week of Mar 16	169
Week of Mar 23	172
Week of Mar 30	179
Week of Apr 6	187
Week of Apr 13	190
Week of Apr 20	168
Week of Apr 27	141
Week of May 4	111
Week of May 11	86
Week of May 18	84
Week of May 25	84
Week of Jun 1	87
Week of Jun 8	86
Week of Jun 15	85
Week of Jun 22	86
Week of Jun 29	83
Week of Jul 6	84
Week of Jul 13	85
Week of Jul 20	86
Week of Jul 27	86
Week of Aug 3	87
Week of Aug 10	85
Week of Aug 17	85
Week of Aug 24	86
Week of Aug 31	84
Week of Sep 7	87
Week of Sep 14	86
Week of Sep 21	85
Week of Sep 28	84
Week of Oct 5	66

Education

See the numbers

	Education
Week of Oct 13	Under 10
Week of Oct 20	Under 10
Week of Oct 27	Under 10
Week of Nov 3	Under 10
Week of Nov 10	Under 10
Week of Nov 17	Under 10
Week of Nov 24	Under 10
Week of Dec 1	Under 10
Week of Dec 8	Under 10
Week of Dec 15	Under 10
Week of Dec 22	Under 10
Week of Dec 29	Under 10
Week of Jan 5	Under 10
Week of Jan 12	Under 10
Week of Jan 19	Under 10
Week of Jan 26	Under 10
Week of Feb 2	Under 10
Week of Feb 9	Under 10
Week of Feb 16	Under 10
Week of Feb 23	Under 10
Week of Mar 2	Under 10
Week of Mar 9	Under 10
Week of Mar 16	Under 10
Week of Mar 23	Under 10
Week of Mar 30	Under 10
Week of Apr 6	Under 10
Week of Apr 13	Under 10
Week of Apr 20	Under 10
Week of Apr 27	Under 10
Week of May 4	Under 10
Week of May 11	Under 10
Week of May 18	Under 10
Week of May 25	Under 10
Week of Jun 1	Under 10
Week of Jun 8	Under 10
Week of Jun 15	Under 10
Week of Jun 22	Under 10
Week of Jun 29	Under 10
Week of Jul 6	Under 10
Week of Jul 13	10
Week of Jul 20	10
Week of Jul 27	10
Week of Aug 3	10
Week of Aug 10	10
Week of Aug 17	Under 10
Week of Aug 24	Under 10
Week of Aug 31	Under 10
Week of Sep 7	Under 10
Week of Sep 14	Under 10
Week of Sep 21	Under 10
Week of Sep 28	Under 10
Week of Oct 5	Under 10

Work

See the numbers

	Work
Week of Oct 13	12
Week of Oct 20	12
Week of Oct 27	Under 10
Week of Nov 3	Under 10
Week of Nov 10	Under 10
Week of Nov 17	Under 10
Week of Nov 24	Under 10
Week of Dec 1	Under 10
Week of Dec 8	Under 10
Week of Dec 15	Under 10
Week of Dec 22	Under 10
Week of Dec 29	Under 10
Week of Jan 5	23
Week of Jan 12	23
Week of Jan 19	21
Week of Jan 26	Under 10
Week of Feb 2	Under 10
Week of Feb 9	Under 10
Week of Feb 16	Under 10
Week of Feb 23	Under 10
Week of Mar 2	Under 10
Week of Mar 9	Under 10
Week of Mar 16	Under 10
Week of Mar 23	Under 10
Week of Mar 30	Under 10
Week of Apr 6	Under 10
Week of Apr 13	Under 10
Week of Apr 20	Under 10
Week of Apr 27	Under 10
Week of May 4	11
Week of May 11	13
Week of May 18	13
Week of May 25	14
Week of Jun 1	14
Week of Jun 8	14
Week of Jun 15	14
Week of Jun 22	15
Week of Jun 29	15
Week of Jul 6	14
Week of Jul 13	14
Week of Jul 20	15
Week of Jul 27	13
Week of Aug 3	13
Week of Aug 10	12
Week of Aug 17	12
Week of Aug 24	11
Week of Aug 31	11
Week of Sep 7	11
Week of Sep 14	11
Week of Sep 21	11
Week of Sep 28	11
Week of Oct 5	Under 10

Legal help

See the numbers

	Legal help
Week of Oct 13	58
Week of Oct 20	63
Week of Oct 27	67
Week of Nov 3	71
Week of Nov 10	74
Week of Nov 17	77
Week of Nov 24	77
Week of Dec 1	77
Week of Dec 8	84
Week of Dec 15	81
Week of Dec 22	76
Week of Dec 29	76
Week of Jan 5	77
Week of Jan 12	77
Week of Jan 19	76
Week of Jan 26	76
Week of Feb 2	72
Week of Feb 9	70
Week of Feb 16	69
Week of Feb 23	75
Week of Mar 2	77
Week of Mar 9	77
Week of Mar 16	77
Week of Mar 23	75
Week of Mar 30	71
Week of Apr 6	66
Week of Apr 13	63
Week of Apr 20	63
Week of Apr 27	64
Week of May 4	69
Week of May 11	72
Week of May 18	72
Week of May 25	64
Week of Jun 1	68
Week of Jun 8	65
Week of Jun 15	65
Week of Jun 22	64
Week of Jun 29	64
Week of Jul 6	68
Week of Jul 13	67
Week of Jul 20	68
Week of Jul 27	70
Week of Aug 3	69
Week of Aug 10	69
Week of Aug 17	66
Week of Aug 24	63
Week of Aug 31	61
Week of Sep 7	57
Week of Sep 14	53
Week of Sep 21	58
Week of Sep 28	58
Week of Oct 5	45

How we count

When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place is the ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
We keep the count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need means no state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Any count under 10 shows as fewer than 10. When only one count in a list would be hidden, we hide a second one too.
The demo site is not counted, and questions about Front Door itself, crisis questions and letters are not counted.
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
Urgent and unmet shares in the demo are made up, to show how those charts read.
A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food: Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing: Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health: Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money: Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care: Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education: Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work: Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help: Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety: Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it

Over time. Questions each week, by kind of help.

Choose what to show

Ranked. Kinds of help, most asked first, with the change from the week before.

By month. Each kind of help's share of all questions, month by month.

Where. Questions by county in Missouri.

Shading

Most questions

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Each kind of help. Questions each week for each kind of help, on its own scale.

How we count

How the demo is made

Search trends

Where each pattern comes from

Sources