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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in New York asked most about Housing (48%), then Money (16%) and Food (13%). Rising fastest from the week before: Housing, up 5%.

Over time. Questions each week, by kind of help.

Demo data
02.5K5KOct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
  • Food
  • Housing
  • Health
  • Money
  • Care
  • Work
  • Education
  • Other (legal help, safety)
See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 133211,182127304Under 1065Under 102682,267
Week of Oct 203351,182127307Under 1067Under 102792,297
Week of Oct 273501,164122308Under 1067Under 102882,299
Week of Nov 33641,137119310Under 1069Under 102942,293
Week of Nov 103841,108118312Under 1071Under 103012,294
Week of Nov 173931,115120312Under 1073Under 103032,316
Week of Nov 243941,125124310Under 1075Under 103142,342
Week of Dec 13941,148123309Under 1084Under 103282,386
Week of Dec 83951,166124309Under 1090Under 103322,416
Week of Dec 153801,217126321Under 1092Under 103322,468
Week of Dec 223511,299136334Under 1095Under 103262,541
Week of Dec 293221,364140343Under 1099Under 103192,587
Week of Jan 52931,421143358Under 1097Under 103142,626
Week of Jan 122601,505144371Under 10101Under 103042,685
Week of Jan 192521,486141410Under 1094Under 103012,684
Week of Jan 262441,440134453Under 1092Under 103102,673
Week of Feb 22411,435132493Under 1080Under 102992,680
Week of Feb 92341,407123540Under 1072Under 102982,674
Week of Feb 162371,371121548Under 1070Under 103022,649
Week of Feb 232461,299119543Under 1070Under 103092,586
Week of Mar 22461,243120533Under 1065Under 103092,516
Week of Mar 92531,186120527Under 1064Under 103152,465
Week of Mar 162671,145126548Under 1065Under 103202,471
Week of Mar 232661,085122573Under 1067Under 103062,419
Week of Mar 302741,039124589Under 1067Under 102932,386
Week of Apr 62841,008123625Under 1064Under 102822,386
Week of Apr 13287975127649Under 1065Under 102752,378
Week of Apr 20292968122557Under 1066Under 102802,285
Week of Apr 27296968121477Under 1065Under 102812,208
Week of May 4301970121396Under 1064Under 102972,149
Week of May 11293959118319Under 1062Under 103032,054
Week of May 18298968118310Under 1062Under 103012,057
Week of May 25313968120304Under 1066Under 102892,060
Week of Jun 1320960117307Under 1067Under 102872,058
Week of Jun 8328963117307Under 1068Under 102802,063
Week of Jun 15326964115303Under 1068Under 102722,048
Week of Jun 22314985119306Under 1070Under 102792,073
Week of Jun 29304975122307Under 1072Under 102802,060
Week of Jul 63009871233041070382832,115
Week of Jul 13289980126306Under 107146Under 101,818
Week of Jul 202961,0061283041068442872,143
Week of Jul 272991,0171283051064442882,155
Week of Aug 32931,0031313091163452932,148
Week of Aug 103021,0241323081160462902,173
Week of Aug 173091,0211323101159392822,163
Week of Aug 243251,0151243051058312782,146
Week of Aug 313361,0161233061056202672,134
Week of Sep 73611,0141193031056112592,133
Week of Sep 143661,014117306Under 1057Under 102602,120
Week of Sep 213501,041120306Under 1058Under 102532,128
Week of Sep 283401,097122314Under 1060Under 102562,189
Week of Oct 5266944101247Under 1050Under 10Under 101,608

Choose what to show

New York, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
120,152
Needed help this weekDemo data
38,830
Unmet needDemo dataNo program and no listed place nearby fit
19,804

Ranked. Kinds of help, most asked first, with the change from the week before.

Demo data

  1. 01

    Housing

    58,07948% of all

    â–² +5% vs the week before

  2. 02

    Money

    19,66516% of all

    â–² +3% vs the week before

  3. 03

    Food

    16,08413% of all

    â–¼ -3% vs the week before

  1. 04

    Legal help

    13,56111% of all

    â–² +1% vs the week before

  2. 05

    Health

    6,4615% of all

    â–² +2% vs the week before

  3. 06

    Work

    3,6603% of all

    â–² +3% vs the week before

  4. 07

    Safety

    1,6021% of all

    0% vs the week before

  5. 08

    Education

    6541% of all

    Not enough vs the week before

  6. 09

    Care

    386<1% of all

    Not enough vs the week before

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing58,079+5%12,816
Money19,665+3%2,607
Food16,084-3%697
Legal help13,561+1%3,001
Health6,461+2%388
Work3,660+3%254
Safety1,6020%22
Education65419
Care386Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data
0%50%100%NovDecJanFebMarAprMayJunJulAugSepOct
  • Food
  • Housing
  • Health
  • Money
  • Care
  • Work
  • Education
  • Other (legal help, safety)
See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
November 20251,5354,4854811,24424288241,2129,293
December 20251,8426,1946491,61630460281,63712,456
January 20261,0495,8525621,59222384281,22910,718
February 20269585,5124952,124Under 10292Under 101,20810,589
March 20261,3065,6986122,77031328281,54312,316
April 20261,1593,9194932,30825260241,1189,306
May 20261,2053,8654771,32934254241,1908,378
June 20261,5924,8475901,53041345751,39810,418
July 20261,1843,9905051,219392731721,1448,526
August 20261,5655,0796421,538532961811,41010,764
September 20261,4174,1664781,22939231291,0288,617
October 2026266944101247Under 1050Under 102111,819

Where. Questions by county in New York.

Demo data
Albany County: 1,947Allegany County: 296Bronx County: 8,438Broome County: 1,170Cattaraugus County: 411Cayuga County: 408Chautauqua County: 752Chemung County: 461Chenango County: 285Clinton County: 439Columbia County: 346Cortland County: 280Delaware County: 279Dutchess County: 1,836Erie County: 5,812Essex County: 215Franklin County: 289Fulton County: 314Genesee County: 337Greene County: 291Hamilton County: 0Herkimer County: 336Jefferson County: 677Kings County: 16,069Lewis County: 98Livingston County: 346Madison County: 365Monroe County: 4,562Montgomery County: 298Nassau County: 8,440New York County: 10,133Niagara County: 1,252Oneida County: 1,372Onondaga County: 2,851Ontario County: 678Orange County: 2,520Orleans County: 247Oswego County: 703Otsego County: 348Putnam County: 570Queens County: 14,120Rensselaer County: 956Richmond County: 3,018Rockland County: 2,113St. Lawrence County: 642Saratoga County: 1,454Schenectady County: 981Schoharie County: 124Schuyler County: 58Seneca County: 165Steuben County: 520Suffolk County: 9,411Sullivan County: 458Tioga County: 287Tompkins County: 627Ulster County: 1,089Warren County: 356Washington County: 343Wayne County: 519Westchester County: 6,114Wyoming County: 246Yates County: 80

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Kings County16,069â–² +3%
  2. 02Queens County14,120â–² +2%
  3. 03New York County10,133â–² +3%
  4. 04Suffolk County9,411â–² +2%
  5. 05Nassau County8,440â–² +2%
  6. 06Bronx County8,438â–² +2%
  7. 07Westchester County6,1140%
  8. 08Erie County5,812â–² +3%
  9. 09Monroe County4,562â–² +1%
  10. 10Richmond County3,018â–² +4%
See the numbers: County
CountyQuestionsThis weekUnmet
Kings County16,0695,3272,771
Queens County14,1204,7492,454
New York County10,1333,4121,749
Suffolk County9,4113,1191,632
Nassau County8,4402,7551,486
Bronx County8,4382,7831,498
Westchester County6,1142,0471,060
Erie County5,8121,9681,002
Monroe County4,5621,554771
Richmond County3,0181,003498
Onondaga County2,851954462
Orange County2,520839400
Rockland County2,113692331
Albany County1,947634322
Dutchess County1,836590291
Saratoga County1,454453255
Oneida County1,372437235
Niagara County1,252408205
Broome County1,170385196
Ulster County1,089371161
Schenectady County981338153
Rensselaer County956331150
Chautauqua County752273105
Oswego County70324583
Ontario County67822884
Jefferson County67723089
St. Lawrence County64220974
Tompkins County62719472
Putnam County57015957
Steuben County52013260
Wayne County51913961
Chemung County46110952
Sullivan County45810552
Clinton County43910752
Cattaraugus County4119752
Cayuga County40810352
Madison County3658152
Warren County3568152
Otsego County3487152
Columbia County3467352
Livingston County3467452
Washington County3437452
Genesee County3376952
Herkimer County3366852
Fulton County3145646
Montgomery County2985640
Allegany County2965336
Greene County2915427
Franklin County2895433
Tioga County2875236
Chenango County2855234
Cortland County2805228
Delaware County2795328
Orleans County2475212
Wyoming County2465211
Essex County2155216
Seneca County16551Under 10
Schoharie County12438Under 10
Lewis County9823Under 10
Yates County8010Under 10
Schuyler County58Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data
0%25%50%Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
  • Needed help this week
  • Unmet need
See the numbers
Needed help this weekUnmet need
Week of Oct 1332%17%
Week of Oct 2033%16%
Week of Oct 2732%16%
Week of Nov 333%16%
Week of Nov 1033%16%
Week of Nov 1733%16%
Week of Nov 2433%17%
Week of Dec 133%16%
Week of Dec 833%16%
Week of Dec 1533%16%
Week of Dec 2233%17%
Week of Dec 2934%17%
Week of Jan 533%18%
Week of Jan 1234%18%
Week of Jan 1933%18%
Week of Jan 2633%18%
Week of Feb 234%17%
Week of Feb 934%18%
Week of Feb 1633%18%
Week of Feb 2334%18%
Week of Mar 234%18%
Week of Mar 933%17%
Week of Mar 1633%17%
Week of Mar 2332%17%
Week of Mar 3032%16%
Week of Apr 632%16%
Week of Apr 1331%16%
Week of Apr 2031%16%
Week of Apr 2731%16%
Week of May 431%16%
Week of May 1133%16%
Week of May 1832%16%
Week of May 2532%17%
Week of Jun 131%16%
Week of Jun 831%15%
Week of Jun 1531%16%
Week of Jun 2232%16%
Week of Jun 2932%16%
Week of Jul 631%16%
Week of Jul 1331%16%
Week of Jul 2032%16%
Week of Jul 2732%16%
Week of Aug 331%16%
Week of Aug 1031%16%
Week of Aug 1731%16%
Week of Aug 2431%16%
Week of Aug 3132%16%
Week of Sep 732%16%
Week of Sep 1432%16%
Week of Sep 2132%16%
Week of Sep 2832%17%
Week of Oct 532%16%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

    0250500Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Food
    Week of Oct 13321
    Week of Oct 20335
    Week of Oct 27350
    Week of Nov 3364
    Week of Nov 10384
    Week of Nov 17393
    Week of Nov 24394
    Week of Dec 1394
    Week of Dec 8395
    Week of Dec 15380
    Week of Dec 22351
    Week of Dec 29322
    Week of Jan 5293
    Week of Jan 12260
    Week of Jan 19252
    Week of Jan 26244
    Week of Feb 2241
    Week of Feb 9234
    Week of Feb 16237
    Week of Feb 23246
    Week of Mar 2246
    Week of Mar 9253
    Week of Mar 16267
    Week of Mar 23266
    Week of Mar 30274
    Week of Apr 6284
    Week of Apr 13287
    Week of Apr 20292
    Week of Apr 27296
    Week of May 4301
    Week of May 11293
    Week of May 18298
    Week of May 25313
    Week of Jun 1320
    Week of Jun 8328
    Week of Jun 15326
    Week of Jun 22314
    Week of Jun 29304
    Week of Jul 6300
    Week of Jul 13289
    Week of Jul 20296
    Week of Jul 27299
    Week of Aug 3293
    Week of Aug 10302
    Week of Aug 17309
    Week of Aug 24325
    Week of Aug 31336
    Week of Sep 7361
    Week of Sep 14366
    Week of Sep 21350
    Week of Sep 28340
    Week of Oct 5266

  • Housing

    01,0002,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Housing
    Week of Oct 131,182
    Week of Oct 201,182
    Week of Oct 271,164
    Week of Nov 31,137
    Week of Nov 101,108
    Week of Nov 171,115
    Week of Nov 241,125
    Week of Dec 11,148
    Week of Dec 81,166
    Week of Dec 151,217
    Week of Dec 221,299
    Week of Dec 291,364
    Week of Jan 51,421
    Week of Jan 121,505
    Week of Jan 191,486
    Week of Jan 261,440
    Week of Feb 21,435
    Week of Feb 91,407
    Week of Feb 161,371
    Week of Feb 231,299
    Week of Mar 21,243
    Week of Mar 91,186
    Week of Mar 161,145
    Week of Mar 231,085
    Week of Mar 301,039
    Week of Apr 61,008
    Week of Apr 13975
    Week of Apr 20968
    Week of Apr 27968
    Week of May 4970
    Week of May 11959
    Week of May 18968
    Week of May 25968
    Week of Jun 1960
    Week of Jun 8963
    Week of Jun 15964
    Week of Jun 22985
    Week of Jun 29975
    Week of Jul 6987
    Week of Jul 13980
    Week of Jul 201,006
    Week of Jul 271,017
    Week of Aug 31,003
    Week of Aug 101,024
    Week of Aug 171,021
    Week of Aug 241,015
    Week of Aug 311,016
    Week of Sep 71,014
    Week of Sep 141,014
    Week of Sep 211,041
    Week of Sep 281,097
    Week of Oct 5944

  • Health

    0100200Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Health
    Week of Oct 13127
    Week of Oct 20127
    Week of Oct 27122
    Week of Nov 3119
    Week of Nov 10118
    Week of Nov 17120
    Week of Nov 24124
    Week of Dec 1123
    Week of Dec 8124
    Week of Dec 15126
    Week of Dec 22136
    Week of Dec 29140
    Week of Jan 5143
    Week of Jan 12144
    Week of Jan 19141
    Week of Jan 26134
    Week of Feb 2132
    Week of Feb 9123
    Week of Feb 16121
    Week of Feb 23119
    Week of Mar 2120
    Week of Mar 9120
    Week of Mar 16126
    Week of Mar 23122
    Week of Mar 30124
    Week of Apr 6123
    Week of Apr 13127
    Week of Apr 20122
    Week of Apr 27121
    Week of May 4121
    Week of May 11118
    Week of May 18118
    Week of May 25120
    Week of Jun 1117
    Week of Jun 8117
    Week of Jun 15115
    Week of Jun 22119
    Week of Jun 29122
    Week of Jul 6123
    Week of Jul 13126
    Week of Jul 20128
    Week of Jul 27128
    Week of Aug 3131
    Week of Aug 10132
    Week of Aug 17132
    Week of Aug 24124
    Week of Aug 31123
    Week of Sep 7119
    Week of Sep 14117
    Week of Sep 21120
    Week of Sep 28122
    Week of Oct 5101

  • Money

    05001,000Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Money
    Week of Oct 13304
    Week of Oct 20307
    Week of Oct 27308
    Week of Nov 3310
    Week of Nov 10312
    Week of Nov 17312
    Week of Nov 24310
    Week of Dec 1309
    Week of Dec 8309
    Week of Dec 15321
    Week of Dec 22334
    Week of Dec 29343
    Week of Jan 5358
    Week of Jan 12371
    Week of Jan 19410
    Week of Jan 26453
    Week of Feb 2493
    Week of Feb 9540
    Week of Feb 16548
    Week of Feb 23543
    Week of Mar 2533
    Week of Mar 9527
    Week of Mar 16548
    Week of Mar 23573
    Week of Mar 30589
    Week of Apr 6625
    Week of Apr 13649
    Week of Apr 20557
    Week of Apr 27477
    Week of May 4396
    Week of May 11319
    Week of May 18310
    Week of May 25304
    Week of Jun 1307
    Week of Jun 8307
    Week of Jun 15303
    Week of Jun 22306
    Week of Jun 29307
    Week of Jul 6304
    Week of Jul 13306
    Week of Jul 20304
    Week of Jul 27305
    Week of Aug 3309
    Week of Aug 10308
    Week of Aug 17310
    Week of Aug 24305
    Week of Aug 31306
    Week of Sep 7303
    Week of Sep 14306
    Week of Sep 21306
    Week of Sep 28314
    Week of Oct 5247

  • Care

    01020Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Care
    Week of Oct 13Under 10
    Week of Oct 20Under 10
    Week of Oct 27Under 10
    Week of Nov 3Under 10
    Week of Nov 10Under 10
    Week of Nov 17Under 10
    Week of Nov 24Under 10
    Week of Dec 1Under 10
    Week of Dec 8Under 10
    Week of Dec 15Under 10
    Week of Dec 22Under 10
    Week of Dec 29Under 10
    Week of Jan 5Under 10
    Week of Jan 12Under 10
    Week of Jan 19Under 10
    Week of Jan 26Under 10
    Week of Feb 2Under 10
    Week of Feb 9Under 10
    Week of Feb 16Under 10
    Week of Feb 23Under 10
    Week of Mar 2Under 10
    Week of Mar 9Under 10
    Week of Mar 16Under 10
    Week of Mar 23Under 10
    Week of Mar 30Under 10
    Week of Apr 6Under 10
    Week of Apr 13Under 10
    Week of Apr 20Under 10
    Week of Apr 27Under 10
    Week of May 4Under 10
    Week of May 11Under 10
    Week of May 18Under 10
    Week of May 25Under 10
    Week of Jun 1Under 10
    Week of Jun 8Under 10
    Week of Jun 15Under 10
    Week of Jun 22Under 10
    Week of Jun 29Under 10
    Week of Jul 610
    Week of Jul 13Under 10
    Week of Jul 2010
    Week of Jul 2710
    Week of Aug 311
    Week of Aug 1011
    Week of Aug 1711
    Week of Aug 2410
    Week of Aug 3110
    Week of Sep 710
    Week of Sep 14Under 10
    Week of Sep 21Under 10
    Week of Sep 28Under 10
    Week of Oct 5Under 10

  • Education

    02550Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Education
    Week of Oct 13Under 10
    Week of Oct 20Under 10
    Week of Oct 27Under 10
    Week of Nov 3Under 10
    Week of Nov 10Under 10
    Week of Nov 17Under 10
    Week of Nov 24Under 10
    Week of Dec 1Under 10
    Week of Dec 8Under 10
    Week of Dec 15Under 10
    Week of Dec 22Under 10
    Week of Dec 29Under 10
    Week of Jan 5Under 10
    Week of Jan 12Under 10
    Week of Jan 19Under 10
    Week of Jan 26Under 10
    Week of Feb 2Under 10
    Week of Feb 9Under 10
    Week of Feb 16Under 10
    Week of Feb 23Under 10
    Week of Mar 2Under 10
    Week of Mar 9Under 10
    Week of Mar 16Under 10
    Week of Mar 23Under 10
    Week of Mar 30Under 10
    Week of Apr 6Under 10
    Week of Apr 13Under 10
    Week of Apr 20Under 10
    Week of Apr 27Under 10
    Week of May 4Under 10
    Week of May 11Under 10
    Week of May 18Under 10
    Week of May 25Under 10
    Week of Jun 1Under 10
    Week of Jun 8Under 10
    Week of Jun 15Under 10
    Week of Jun 22Under 10
    Week of Jun 29Under 10
    Week of Jul 638
    Week of Jul 1346
    Week of Jul 2044
    Week of Jul 2744
    Week of Aug 345
    Week of Aug 1046
    Week of Aug 1739
    Week of Aug 2431
    Week of Aug 3120
    Week of Sep 711
    Week of Sep 14Under 10
    Week of Sep 21Under 10
    Week of Sep 28Under 10
    Week of Oct 5Under 10

  • Work

    0100200Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Work
    Week of Oct 1365
    Week of Oct 2067
    Week of Oct 2767
    Week of Nov 369
    Week of Nov 1071
    Week of Nov 1773
    Week of Nov 2475
    Week of Dec 184
    Week of Dec 890
    Week of Dec 1592
    Week of Dec 2295
    Week of Dec 2999
    Week of Jan 597
    Week of Jan 12101
    Week of Jan 1994
    Week of Jan 2692
    Week of Feb 280
    Week of Feb 972
    Week of Feb 1670
    Week of Feb 2370
    Week of Mar 265
    Week of Mar 964
    Week of Mar 1665
    Week of Mar 2367
    Week of Mar 3067
    Week of Apr 664
    Week of Apr 1365
    Week of Apr 2066
    Week of Apr 2765
    Week of May 464
    Week of May 1162
    Week of May 1862
    Week of May 2566
    Week of Jun 167
    Week of Jun 868
    Week of Jun 1568
    Week of Jun 2270
    Week of Jun 2972
    Week of Jul 670
    Week of Jul 1371
    Week of Jul 2068
    Week of Jul 2764
    Week of Aug 363
    Week of Aug 1060
    Week of Aug 1759
    Week of Aug 2458
    Week of Aug 3156
    Week of Sep 756
    Week of Sep 1457
    Week of Sep 2158
    Week of Sep 2860
    Week of Oct 550

  • Legal help

    0250500Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Legal help
    Week of Oct 13238
    Week of Oct 20248
    Week of Oct 27257
    Week of Nov 3262
    Week of Nov 10269
    Week of Nov 17271
    Week of Nov 24280
    Week of Dec 1293
    Week of Dec 8296
    Week of Dec 15295
    Week of Dec 22292
    Week of Dec 29288
    Week of Jan 5283
    Week of Jan 12277
    Week of Jan 19273
    Week of Jan 26281
    Week of Feb 2270
    Week of Feb 9267
    Week of Feb 16271
    Week of Feb 23277
    Week of Mar 2278
    Week of Mar 9283
    Week of Mar 16288
    Week of Mar 23276
    Week of Mar 30265
    Week of Apr 6255
    Week of Apr 13248
    Week of Apr 20251
    Week of Apr 27251
    Week of May 4263
    Week of May 11267
    Week of May 18266
    Week of May 25256
    Week of Jun 1255
    Week of Jun 8249
    Week of Jun 15244
    Week of Jun 22249
    Week of Jun 29250
    Week of Jul 6254
    Week of Jul 13257
    Week of Jul 20258
    Week of Jul 27258
    Week of Aug 3262
    Week of Aug 10261
    Week of Aug 17253
    Week of Aug 24248
    Week of Aug 31236
    Week of Sep 7229
    Week of Sep 14228
    Week of Sep 21222
    Week of Sep 28225
    Week of Oct 5188

  • Safety

    02550Oct 13Nov 17Dec 22Jan 26Mar 2Apr 6May 11Jun 15Jul 20Aug 24Oct 5
    See the numbers
    Safety
    Week of Oct 1330
    Week of Oct 2031
    Week of Oct 2731
    Week of Nov 332
    Week of Nov 1032
    Week of Nov 1732
    Week of Nov 2434
    Week of Dec 135
    Week of Dec 836
    Week of Dec 1537
    Week of Dec 2234
    Week of Dec 2931
    Week of Jan 531
    Week of Jan 1227
    Week of Jan 1928
    Week of Jan 2629
    Week of Feb 229
    Week of Feb 931
    Week of Feb 1631
    Week of Feb 2332
    Week of Mar 231
    Week of Mar 932
    Week of Mar 1632
    Week of Mar 2330
    Week of Mar 3028
    Week of Apr 627
    Week of Apr 1327
    Week of Apr 2029
    Week of Apr 2730
    Week of May 434
    Week of May 1136
    Week of May 1835
    Week of May 2533
    Week of Jun 132
    Week of Jun 831
    Week of Jun 1528
    Week of Jun 2230
    Week of Jun 2930
    Week of Jul 629
    Week of Jul 13Under 10
    Week of Jul 2029
    Week of Jul 2730
    Week of Aug 331
    Week of Aug 1029
    Week of Aug 1729
    Week of Aug 2430
    Week of Aug 3131
    Week of Sep 730
    Week of Sep 1432
    Week of Sep 2131
    Week of Sep 2831
    Week of Oct 5Under 10

How we count

  • When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
  • The place is the ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
  • We keep the count, and nothing else: not the words, not a name, not an account, not a browser or network address.
  • Unmet need means no state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
  • Any count under 10 shows as fewer than 10. When only one count in a list would be hidden, we hide a second one too.
  • The demo site is not counted, and questions about Front Door itself, crisis questions and letters are not counted.
  • Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it