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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Oklahoma asked most about Housing (52%), then Money (17%) and Food (13%). Rising fastest from the week before: Legal help, up 5%.

Choose what to show

Oklahoma, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
22,925

0% vs the week before

Needed help this weekDemo data
6,277
Unmet needDemo dataNo program and no listed place nearby fit
3,099

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 13612461758Under 10Under 10Under 10Under 10438
Week of Oct 20632401957Under 10Under 10Under 10Under 10437
Week of Oct 27662341857Under 10Under 10Under 10Under 10434
Week of Nov 3692291760Under 10Under 10Under 10Under 10440
Week of Nov 10742221560Under 10Under 10Under 10Under 10435
Week of Nov 17742141560Under 10Under 10Under 10Under 10427
Week of Nov 24772161960Under 10Under 10Under 10Under 10439
Week of Dec 1752141758Under 10Under 10Under 10Under 10434
Week of Dec 8752151858Under 10Under 10Under 10Under 10437
Week of Dec 15732201861Under 10Under 10Under 10Under 10442
Week of Dec 22672261862Under 10Under 10Under 10Under 10445
Week of Dec 29592341966Under 10Under 10Under 10Under 10449
Week of Jan 5552512067Under 10Under 10Under 10Under 10465
Week of Jan 12492602171Under 10Under 10Under 10Under 10472
Week of Jan 19472582082Under 10Under 10Under 10Under 10476
Week of Jan 26452462086Under 10Under 10Under 10Under 10463
Week of Feb 2412461795Under 10Under 10Under 10Under 10466
Week of Feb 94024117100Under 10Under 10Under 10Under 10461
Week of Feb 164223417103Under 10Under 10Under 10Under 10460
Week of Feb 234423016105Under 10Under 10Under 10Under 10460
Week of Mar 24722117104Under 10Under 10Under 10Under 10454
Week of Mar 94821917101Under 10Under 10Under 10Under 10451
Week of Mar 164922016106Under 10Under 10Under 10Under 10456
Week of Mar 235121716112Under 10Under 10Under 10Under 10460
Week of Mar 305021817120Under 10Under 10Under 10Under 10467
Week of Apr 65521718123Under 10Under 10Under 10Under 10471
Week of Apr 135421619128Under 10Under 10Under 10Under 10474
Week of Apr 205422018110Under 10Under 10Under 10Under 10460
Week of Apr 27542231791Under 10Under 10Under 10Under 10445
Week of May 4562221675Under 10Under 10Under 10Under 10429
Week of May 11582251660Under 10Under 10Under 10Under 10424
Week of May 18592251656Under 10Under 10Under 10Under 10419
Week of May 25602281659Under 10Under 10Under 10Under 10424
Week of Jun 1612271659Under 10Under 10Under 10Under 10420
Week of Jun 8612271659Under 10Under 10Under 10Under 10422
Week of Jun 15632301659Under 10Under 10Under 10Under 10429
Week of Jun 22612281760Under 10Under 10Under 10Under 10425
Week of Jun 29582301760Under 10Under 10Under 10Under 10425
Week of Jul 6592241860Under 10Under 10Under 10Under 10425
Week of Jul 13582261859Under 10Under 10Under 10Under 10429
Week of Jul 20582331959Under 10Under 10Under 10Under 10436
Week of Jul 27582341959Under 10Under 10Under 10Under 10437
Week of Aug 3582311960Under 10Under 10Under 10Under 10435
Week of Aug 10572291860Under 10Under 10Under 10Under 10433
Week of Aug 17592291860Under 10Under 10Under 10Under 10432
Week of Aug 24632311858Under 10Under 10Under 10Under 10431
Week of Aug 31652341858Under 10Under 10Under 10Under 10432
Week of Sep 7662291760Under 10Under 10Under 10Under 10427
Week of Sep 14692341760Under 10Under 10Under 10Under 10429
Week of Sep 21642351760Under 10Under 10Under 10Under 10429
Week of Sep 28602381760Under 10Under 10Under 10Under 10430
Week of Oct 5572181551Under 10Under 10Under 10Under 10385

Ranked. Kinds of help, most asked first, with the change from the week before.

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing11,914+1%2,335
Money3,7920%313
Food3,046-6%94
Legal help2,589+5%352
Health9070%Under 10
Work434Under 10
Safety176Under 10
Education49Under 10
Care18Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202517%51%4%14%Under 102%Under 1013%
December 202516%50%4%14%Under 103%Under 1013%
January 202610%54%4%16%Under 103%Under 1012%
February 20269%51%4%22%Under 102%Under 1012%
March 202611%48%4%24%Under 102%Under 1012%
April 202612%47%4%24%Under 102%Under 1011%
May 202614%53%4%15%Under 102%Under 10Under 10
June 202614%54%4%14%Under 102%Under 10Under 10
July 202613%53%4%14%Under 102%1%Under 10
August 202614%53%4%14%Under 102%1%Under 10
September 202615%55%4%14%Under 10Under 10Under 1010%
October 202615%57%4%13%Under 10Under 10Under 10Under 10
  1. 01Housing11,91452%
  2. 02Money3,79216.5%
  3. 03Food3,04613.3%
  4. 04Other (legal help, safety)2,76512.1%
  5. 05Health9074%
  6. 06Work4341.9%
  7. 07Education490.2%
  8. 08Care180.1%

Where. Questions by county in Oklahoma.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Oklahoma County4,911â–² +1%
  2. 02Tulsa County4,201â–¼ -1%
  3. 03Cleveland County1,875â–² +3%
  4. 04Canadian County1,0880%
  5. 05Comanche County7350%
  6. 06Rogers County6030%
  7. 07Wagoner County518â–¼ -9%
  8. 08Payne County478
  9. 09Pottawatomie County406
  10. 10Creek County396
  11. 11Muskogee County372
  12. 12Garfield County347
  13. 13Grady County330
  14. 14Logan County319
  15. 15Washington County319
See the numbers: County
CountyQuestionsThis weekUnmet
Oklahoma County4,9111,669844
Tulsa County4,2011,423695
Cleveland County1,875590296
Canadian County1,088367171
Comanche County73526095
Rogers County60318065
Wagoner County51813854
Payne County47811952
Pottawatomie County40610752
Creek County39610152
Muskogee County37210052
Garfield County3477152
Grady County3306152
Logan County3195652
Washington County3195552
Bryan County3165352
Le Flore County3155651
McClain County3155352
Carter County3145252
Cherokee County3135452
Osage County3035245
Stephens County2735223
Pittsburg County2665227
Kay County2645218
Delaware County2585216
Sequoyah County2525213
Mayes County2365210
Pontotoc County23152Under 10
Okmulgee County21652Under 10
Lincoln County20252Under 10
McCurtain County1425212
Ottawa County14252Under 10
Custer County12345Under 10
Caddo County9623Under 10
Garvin County8916Under 10
Jackson County74Under 10Under 10
Beckham County65Under 10Under 10
Seminole County65Under 10Under 10
Woodward County64Under 10Under 10
Adair County63Under 10Under 10
Texas County63Under 10Under 10
McIntosh County62Under 10Under 10
Kingfisher County54Under 10Under 10
Marshall County54Under 10Under 10
Pawnee County54Under 10Under 10
Atoka County52Under 10Under 10
Choctaw County52Under 10Under 10
Craig County52Under 10Under 10
Haskell County52Under 10Under 10
Hughes County52Under 10Under 10
Johnston County52Under 10Under 10
Love County52Under 10Under 10
Murray County52Under 10Under 10
Noble County52Under 10Under 10
Okfuskee County52Under 10Under 10
Pushmataha County52Under 10Under 10
Washita County52Under 10Under 10
Nowata County46Under 10Under 10
Latimer County40Under 10Under 10
Woods County17Under 10Under 10
Blaine CountyUnder 10Under 10Under 10
Kiowa CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1329%15%
Week of Oct 2027%14%
Week of Oct 2727%14%
Week of Nov 327%13%
Week of Nov 1028%13%
Week of Nov 1728%13%
Week of Nov 2427%14%
Week of Dec 127%12%
Week of Dec 826%13%
Week of Dec 1527%14%
Week of Dec 2227%14%
Week of Dec 2926%14%
Week of Jan 528%14%
Week of Jan 1228%14%
Week of Jan 1928%14%
Week of Jan 2626%14%
Week of Feb 228%14%
Week of Feb 928%14%
Week of Feb 1627%13%
Week of Feb 2327%13%
Week of Mar 227%13%
Week of Mar 927%14%
Week of Mar 1627%12%
Week of Mar 2328%13%
Week of Mar 3027%13%
Week of Apr 628%13%
Week of Apr 1327%13%
Week of Apr 2026%14%
Week of Apr 2726%14%
Week of May 428%14%
Week of May 1127%14%
Week of May 1828%14%
Week of May 2528%13%
Week of Jun 126%13%
Week of Jun 827%13%
Week of Jun 1528%13%
Week of Jun 2228%13%
Week of Jun 2929%14%
Week of Jul 628%13%
Week of Jul 1327%13%
Week of Jul 2027%12%
Week of Jul 2727%12%
Week of Aug 328%15%
Week of Aug 1026%14%
Week of Aug 1727%14%
Week of Aug 2426%14%
Week of Aug 3127%14%
Week of Sep 729%14%
Week of Sep 1430%14%
Week of Sep 2128%14%
Week of Sep 2827%14%
Week of Oct 529%14%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data
  • Food

  • Housing

  • Health

  • Money

  • Legal help

See the numbers for every kind of help
FoodHousingHealthMoneyLegal help
Week of Oct 1361246175844
Week of Oct 2063240195747
Week of Oct 2766234185748
Week of Nov 369229176053
Week of Nov 1074222156052
Week of Nov 1774214156052
Week of Nov 2477216196054
Week of Dec 175214175856
Week of Dec 875215185856
Week of Dec 1573220186155
Week of Dec 2267226186256
Week of Dec 2959234196655
Week of Jan 555251206756
Week of Jan 1249260217155
Week of Jan 1947258208254
Week of Jan 2645246208652
Week of Feb 241246179553
Week of Feb 9402411710051
Week of Feb 16422341710353
Week of Feb 23442301610553
Week of Mar 2472211710454
Week of Mar 9482191710155
Week of Mar 16492201610654
Week of Mar 23512171611253
Week of Mar 30502181712051
Week of Apr 6552171812348
Week of Apr 13542161912847
Week of Apr 20542201811048
Week of Apr 2754223179149
Week of May 456222167549
Week of May 1158225166052
Week of May 1859225165651
Week of May 2560228165949
Week of Jun 161227165947
Week of Jun 861227165948
Week of Jun 1563230165948
Week of Jun 2261228176046
Week of Jun 2958230176046
Week of Jul 659224186049
Week of Jul 1358226185951
Week of Jul 2058233195950
Week of Jul 2758234195950
Week of Aug 358231196050
Week of Aug 1057229186050
Week of Aug 1759229186048
Week of Aug 2463231185847
Week of Aug 3165234185844
Week of Sep 766229176042
Week of Sep 1469234176039
Week of Sep 2164235176041
Week of Sep 2860238176043
Week of Oct 557218155135

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it