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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Pennsylvania asked most about Housing (49%), then Money (16%) and Food (14%). Rising fastest from the week before: Work, up 8%.

Choose what to show

Pennsylvania, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
78,523

▲ +2% vs the week before

Needed help this weekDemo data
25,162
Unmet needDemo dataNo program and no listed place nearby fit
12,397

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 1320878284202Under 1041Under 101701,491
Week of Oct 2022076782201Under 1043Under 101791,496
Week of Oct 2723275780201Under 1043Under 101871,504
Week of Nov 324375880203Under 1045Under 101971,529
Week of Nov 1025273476202Under 1044Under 102021,514
Week of Nov 1725573977202Under 1048Under 102061,530
Week of Nov 2425973577205Under 1052Under 102101,541
Week of Dec 126376479204Under 1057Under 102091,578
Week of Dec 826377779203Under 1059Under 102141,597
Week of Dec 1525380282206Under 1060Under 102181,624
Week of Dec 2223284586215Under 1060Under 102141,654
Week of Dec 2921088588226Under 1061Under 102131,686
Week of Jan 519092991237Under 1064Under 102091,723
Week of Jan 1216797592242Under 1065Under 102031,748
Week of Jan 1916395991268Under 1060Under 102021,746
Week of Jan 2616194984299Under 1060Under 102021,758
Week of Feb 215695083324Under 1055Under 101991,770
Week of Feb 915093379345Under 1050Under 101991,758
Week of Feb 1615089377360Under 1045Under 10Under 101,727
Week of Feb 2316085779352Under 1042Under 102011,693
Week of Mar 216280677350Under 1043Under 102071,648
Week of Mar 916777377350Under 1042Under 102101,622
Week of Mar 1616973279363Under 1042Under 102061,594
Week of Mar 2317670480379Under 1041Under 102021,586
Week of Mar 3018068381391Under 1043Under 101911,573
Week of Apr 618765680412Under 1044Under 101851,567
Week of Apr 1319363480419Under 1041Under 101731,544
Week of Apr 2018963478366Under 1043Under 101821,496
Week of Apr 2719463378319Under 1042Under 101881,458
Week of May 420162477265Under 1041Under 101931,405
Week of May 1119762976209Under 1040Under 101921,348
Week of May 1819963076203Under 1040Under 101891,342
Week of May 2520363575204Under 1041Under 101891,352
Week of Jun 121463975203Under 1041Under 101851,361
Week of Jun 821864275203Under 1042Under 101781,362
Week of Jun 1521364272202Under 1043Under 101791,357
Week of Jun 2221464277201Under 1043Under 101831,374
Week of Jun 2920464280202Under 1044Under 101841,377
Week of Jul 619864779200Under 104522Under 101,380
Week of Jul 1319665982200Under 104427Under 101,396
Week of Jul 2019764783199Under 104327Under 101,387
Week of Jul 2720165684199Under 104127Under 101,403
Week of Aug 320167683201Under 103927Under 101,419
Week of Aug 1020067783199Under 103729Under 101,419
Week of Aug 1720967682199Under 103723Under 101,416
Week of Aug 2421666481201Under 103719Under 101,399
Week of Aug 3122566980206Under 1036Under 101731,404
Week of Sep 723666579199Under 1035Under 101681,389
Week of Sep 1423966376202Under 1036Under 101601,381
Week of Sep 2122969378206Under 1036Under 101611,408
Week of Sep 2822072778205Under 1039Under 101681,442
Week of Oct 518464767170Under 1032Under 101441,247

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing38,13649% of all▲ +5%
  2. 02Money12,92416% of all0%
  3. 03Food10,61814% of all▼ -4%
  1. 04Legal help8,95711% of all▲ +5%
  2. 05Health4,1545% of all0%
  3. 06Work2,3473% of all▲ +8%
  4. 07Safety9631% of all0%
  5. 08Education312<1% of allNot enough
  6. 09Care112<1% of allNot enough

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing38,136+5%8,327
Money12,9240%1,601
Food10,618-4%322
Legal help8,957+5%1,961
Health4,1540%118
Work2,347+8%65
Safety9630%Under 10
Education312Under 10
Care112Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202517%49%5%13%Under 103%Under 1013%
December 202515%50%5%13%Under 104%Under 1013%
January 202610%55%5%15%Under 104%Under 1012%
February 20269%52%5%20%Under 103%Under 1012%
March 202611%46%5%23%Under 103%Under 1013%
April 202613%42%5%25%Under 103%Under 1012%
May 202615%46%6%16%Under 103%Under 1014%
June 202616%47%6%15%0%3%1%13%
July 202614%47%6%14%0%3%2%13%
August 202615%48%6%14%0%3%2%13%
September 202616%49%6%14%0%3%0%12%
October 202615%52%5%14%Under 103%Under 1012%
  1. 01Housing38,13648.6%
  2. 02Money12,92416.5%
  3. 03Food10,61813.5%
  4. 04Other (legal help, safety)9,92012.6%
  5. 05Health4,1545.3%
  6. 06Work2,3473%
  7. 07Education3120.4%
  8. 08Care1120.1%

Where. Questions by county in Pennsylvania.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Philadelphia County9,629▲ +2%
  2. 02Allegheny County7,532▲ +2%
  3. 03Montgomery County5,363▲ +2%
  4. 04Bucks County3,9120%
  5. 05Delaware County3,537▲ +5%
  6. 06Lancaster County3,405▲ +2%
  7. 07Chester County3,392▲ +3%
  8. 08York County2,8430%
  9. 09Berks County2,685▲ +4%
  10. 10Lehigh County2,347▲ +2%
  11. 11Westmoreland County2,118▲ +3%
  12. 12Luzerne County2,017▲ +3%
  13. 13Northampton County1,9630%
  14. 14Dauphin County1,792▲ +3%
  15. 15Cumberland County1,6700%
See the numbers: County
CountyQuestionsThis weekUnmet
Philadelphia County9,6293,1031,692
Allegheny County7,5322,5291,305
Montgomery County5,3631,844930
Bucks County3,9121,344663
Delaware County3,5371,192603
Lancaster County3,4051,152570
Chester County3,3921,153535
York County2,843945466
Berks County2,685888432
Lehigh County2,347770361
Westmoreland County2,118682338
Luzerne County2,017651319
Northampton County1,963620311
Dauphin County1,792579289
Cumberland County1,670530280
Erie County1,618510279
Lackawanna County1,289419225
Washington County1,248417210
Butler County1,184401204
Monroe County994349159
Beaver County991332161
Centre County951324151
Franklin County940330142
Lebanon County882315136
Schuylkill County874303137
Cambria County787278107
Fayette County748265105
Blair County72025885
Lycoming County68824193
Mercer County64921474
Adams County64720874
Northumberland County52314257
Lawrence County47912452
Indiana County47212953
Crawford County46311954
Clearfield County43910954
Somerset County3969852
Columbia County3618352
Carbon County3577952
Armstrong County3518052
Pike County3446952
Bradford County3407052
Wayne County3135747
Venango County3005635
Perry County2905531
Bedford County2895529
Mifflin County2845327
Huntingdon County2735231
Jefferson County2735224
Union County2675221
Tioga County2565227
Snyder County2465215
McKean County2375217
Clinton County2345216
Warren County2285221
Clarion County22252Under 10
Susquehanna County2225210
Greene County1875211
Elk County12939Under 10
Wyoming County9117Under 10
Juniata County7710Under 10
Montour County58Under 10Under 10
Potter County52Under 10Under 10
Forest CountyUnder 10Under 10Under 10
Fulton CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1333%16%
Week of Oct 2032%15%
Week of Oct 2732%15%
Week of Nov 332%15%
Week of Nov 1032%15%
Week of Nov 1732%16%
Week of Nov 2432%16%
Week of Dec 132%16%
Week of Dec 832%16%
Week of Dec 1533%16%
Week of Dec 2232%16%
Week of Dec 2932%17%
Week of Jan 533%17%
Week of Jan 1232%17%
Week of Jan 1933%17%
Week of Jan 2634%17%
Week of Feb 233%18%
Week of Feb 933%18%
Week of Feb 1633%17%
Week of Feb 2333%17%
Week of Mar 232%17%
Week of Mar 931%16%
Week of Mar 1632%16%
Week of Mar 2331%16%
Week of Mar 3031%16%
Week of Apr 632%16%
Week of Apr 1331%16%
Week of Apr 2032%16%
Week of Apr 2732%16%
Week of May 432%15%
Week of May 1132%15%
Week of May 1832%15%
Week of May 2531%15%
Week of Jun 132%15%
Week of Jun 832%15%
Week of Jun 1532%16%
Week of Jun 2232%15%
Week of Jun 2932%15%
Week of Jul 632%15%
Week of Jul 1332%15%
Week of Jul 2031%15%
Week of Jul 2731%16%
Week of Aug 331%15%
Week of Aug 1032%15%
Week of Aug 1732%15%
Week of Aug 2432%15%
Week of Aug 3132%16%
Week of Sep 732%14%
Week of Sep 1433%15%
Week of Sep 2133%16%
Week of Sep 2833%16%
Week of Oct 533%15%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Education

  • Work

  • Legal help

  • Safety

See the numbers for every kind of help
FoodHousingHealthMoneyEducationWorkLegal helpSafety
Week of Oct 1320878284202Under 104115119
Week of Oct 2022076782201Under 104315920
Week of Oct 2723275780201Under 104316720
Week of Nov 324375880203Under 104517819
Week of Nov 1025273476202Under 104418319
Week of Nov 1725573977202Under 104818620
Week of Nov 2425973577205Under 105218921
Week of Dec 126376479204Under 105718920
Week of Dec 826377779203Under 105919321
Week of Dec 1525380282206Under 106019721
Week of Dec 2223284586215Under 106019420
Week of Dec 2921088588226Under 106119320
Week of Jan 519092991237Under 106419019
Week of Jan 1216797592242Under 106518815
Week of Jan 1916395991268Under 106018616
Week of Jan 2616194984299Under 106018418
Week of Feb 215695083324Under 105518217
Week of Feb 915093379345Under 105018118
Week of Feb 1615089377360Under 1045182Under 10
Week of Feb 2316085779352Under 104218219
Week of Mar 216280677350Under 104318819
Week of Mar 916777377350Under 104219119
Week of Mar 1616973279363Under 104218818
Week of Mar 2317670480379Under 104118319
Week of Mar 3018068381391Under 104317417
Week of Apr 618765680412Under 104416916
Week of Apr 1319363480419Under 104115815
Week of Apr 2018963478366Under 104316517
Week of Apr 2719463378319Under 104216919
Week of May 420162477265Under 104117221
Week of May 1119762976209Under 104017121
Week of May 1819963076203Under 104016821
Week of May 2520363575204Under 104116920
Week of Jun 121463975203Under 104116619
Week of Jun 821864275203Under 104216018
Week of Jun 1521364272202Under 104316217
Week of Jun 2221464277201Under 104316518
Week of Jun 2920464280202Under 104416618
Week of Jul 6198647792002245168Under 10
Week of Jul 13196659822002744168Under 10
Week of Jul 20197647831992743171Under 10
Week of Jul 27201656841992741173Under 10
Week of Aug 3201676832012739171Under 10
Week of Aug 10200677831992937173Under 10
Week of Aug 17209676821992337171Under 10
Week of Aug 24216664812011937160Under 10
Week of Aug 3122566980206Under 103615419
Week of Sep 723666579199Under 103515018
Week of Sep 1423966376202Under 103614119
Week of Sep 2122969378206Under 103614219
Week of Sep 2822072778205Under 103914919
Week of Oct 518464767170Under 103212816

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it