Skip to main content
Front Door
For officials

What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Texas asked most about Housing (49%), then Money (16%) and Food (13%). Rising fastest from the week before: Work, up 3%.

Choose what to show

Time

Texas, Oct 13, 2025 to Oct 11, 2026

Questions
About 180,000Demo data

▼ -1% vs the week before

Needed help this week
About 58,000Demo data
Unmet needNo program and no listed place nearby fit
About 30,000Demo data

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and otherTotal
Week of Oct 134741,887191457Under 1090Under 103933,511
Week of Oct 205071,788189463Under 1098Under 104143,478
Week of Oct 275361,736184463Under 10102Under 104253,462
Week of Nov 35651,660182455Under 10105Under 104373,418
Week of Nov 105891,586177462Under 10106Under 104543,387
Week of Nov 176011,548179462Under 10111Under 104663,380
Week of Nov 245991,529182456Under 10118Under 104723,368
Week of Dec 15921,501188449Under 10129Under 104943,366
Week of Dec 85911,494188449Under 10136Under 104933,363
Week of Dec 155711,476195461Under 10138Under 104933,346
Week of Dec 225361,495196483Under 10142Under 104823,347
Week of Dec 294851,519202511Under 10145Under 104743,349
Week of Jan 54331,548211541Under 10144Under 104673,362
Week of Jan 123841,558215573Under 10147Under 104543,350
Week of Jan 193771,534202618Under 10139Under 104523,339
Week of Jan 263571,509199681Under 10130Under 104543,344
Week of Feb 23551,491193744Under 10124Under 104533,372
Week of Feb 93471,463184818Under 10115Under 104473,384
Week of Feb 163461,449177859Under 10108Under 104503,399
Week of Feb 233601,491179846Under 10105Under 104573,449
Week of Mar 23741,511179840Under 10100Under 104773,493
Week of Mar 93851,552181834Under 1096Under 104823,543
Week of Mar 163931,617182854Under 1095Under 104743,628
Week of Mar 234021,676182885Under 1095Under 104593,712
Week of Mar 304091,744185934Under 1099Under 104443,829
Week of Apr 64171,817183987Under 10101Under 104183,937
Week of Apr 134311,876185989Under 10101Under 104013,996
Week of Apr 204371,892181864Under 1099Under 104143,900
Week of Apr 274411,899182736Under 1096Under 104253,794
Week of May 44461,937180602Under 1098Under 104423,723
Week of May 114531,902175476Under 1095Under 104483,568
Week of May 184621,941175461Under 1098Under 104413,597
Week of May 254661,944176456Under 1095Under 104273,583
Week of Jun 14791,911178461Under 10101Under 104223,572
Week of Jun 84871,91217845711102104133,570
Week of Jun 154951,95717846213103184083,634
Week of Jun 224791,93418047012104264203,625
Week of Jun 294631,94418346813109434213,644
Week of Jul 64451,93318545413110574153,612
Week of Jul 134351,95719145813109694193,651
Week of Jul 204471,90818846415104674193,612
Week of Jul 274491,89618847015102684193,607
Week of Aug 34401,9031894641791684383,610
Week of Aug 104521,9251914601789694313,634
Week of Aug 174651,9381884601886584223,635
Week of Aug 244921,8841874571586434133,577
Week of Aug 315121,9181844601485284013,602
Week of Sep 75301,9441784661485183793,614
Week of Sep 145491,925178466Under 1081Under 103703,589
Week of Sep 215351,922184455Under 1087Under 103793,581
Week of Sep 285171,913186454Under 1090Under 103823,560
Week of Oct 54431,718168422Under 1081Under 103533,202

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing90,91249% of all0%
  2. 02Money29,89716% of all0%
  3. 03Food24,23513% of all▼ -3%
  1. 04Legal help20,30111% of all▲ +1%
  2. 05Health9,6415% of all▲ +1%
  3. 06Work5,5053% of all▲ +3%
  4. 07Safety2,3061% of all0%
  5. 08Education896<1% of allNot enough
  6. 09Care515<1% of all0%

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing90,9120%19,104
Money29,8970%3,918
Food24,235-3%1,026
Legal help20,301+1%4,570
Health9,641+1%504
Work5,505+3%328
Safety2,3060%75
Education89640
Care5150%Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and other
November 202517%47%5%14%0%3%0%13%
December 202517%45%6%14%0%4%0%15%
January 202612%46%6%18%0%4%0%14%
February 202610%43%5%24%Under 103%Under 1013%
March 202611%44%5%24%0%3%0%13%
April 202611%48%5%23%0%3%0%11%
May 202613%53%5%14%0%3%0%12%
June 202613%54%5%13%0%3%1%12%
July 202612%53%5%13%0%3%2%12%
August 202613%53%5%13%0%2%1%12%
September 202615%54%5%13%0%2%0%11%
October 202614%54%5%13%Under 103%Under 1011%
  1. 01Housing90,91249.4%
  2. 02Money29,89716.2%
  3. 03Food24,23513.2%
  4. 04Legal help, safety and other22,60712.3%
  5. 05Health9,6415.2%
  6. 06Work5,5053%
  7. 07Education8960.5%
  8. 08Care5150.3%

Where. Questions by county in Texas.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Harris County30,629▼ -1%
  2. 02Dallas County16,294▼ -1%
  3. 03Tarrant County13,6120%
  4. 04Bexar County12,958▼ -1%
  5. 05Travis County8,371▼ -1%
  6. 06Collin County7,673▼ -1%
  7. 07Denton County6,3900%
  8. 08Fort Bend County5,876▼ -2%
  9. 09Hidalgo County5,590▼ -1%
  10. 10El Paso County5,335▼ -1%
  11. 11Montgomery County4,5110%
  12. 12Williamson County4,383▲ +1%
  13. 13Cameron County2,6450%
  14. 14Brazoria County2,506▲ +2%
  15. 15Bell County2,436▲ +2%
See the numbers: County
CountyQuestionsThis weekUnmet
Harris County30,62910,0645,308
Dallas County16,2945,3362,840
Tarrant County13,6124,4632,388
Bexar County12,9584,3032,233
Travis County8,3712,7271,451
Collin County7,6732,5361,315
Denton County6,3902,1091,098
Fort Bend County5,8761,955995
Hidalgo County5,5901,885957
El Paso County5,3351,780909
Montgomery County4,5111,555767
Williamson County4,3831,505725
Cameron County2,645872409
Brazoria County2,506827389
Bell County2,436806384
Galveston County2,237750349
Nueces County2,124700334
Lubbock County1,989630322
Hays County1,790555286
Webb County1,647512268
McLennan County1,637520277
Jefferson County1,543479273
Smith County1,517466263
Brazos County1,516466261
Ellis County1,400440239
Johnson County1,247407211
Comal County1,211397195
Kaufman County1,183388200
Guadalupe County1,166379203
Midland County1,095364184
Parker County1,082371174
Ector County1,021348166
Grayson County907315130
Randall County905321149
Taylor County891320132
Rockwall County843305127
Wichita County791281112
Gregg County766284113
Tom Green County73726497
Hunt County713248107
Bastrop County69222386
Liberty County69123388
Potter County68623486
Bowie County51813354
Victoria County51613855
Henderson County50112553
Angelina County49512554
Coryell County49012952
Orange County48812754
Walker County47211653
Wise County46211653
San Patricio County38710152
Harrison County38610052
Hood County3709252
Starr County3618152
Waller County3598452
Nacogdoches County3587652
Van Zandt County3588452
Hardin County3447252
Anderson County3436952
Maverick County3417252
Wilson County3336151
Medina County3316551
Burnet County3286051
Navarro County3266152
Chambers County3226050
Polk County3175952
Kerr County3155650
Rusk County3155648
Caldwell County3125547
Cherokee County3105350
Kendall County3105744
Atascosa County3095346
Lamar County3055342
Wood County2985339
Val Verde County2935233
Cooke County2885237
Erath County2835230
Upshur County2815229
Wharton County2695225
Brown County2385218
Jim Wells County2345221
Hill County2335216
Hopkins County2335216
Fannin County2315211
Washington County2175210
Matagorda County20652Under 10
Grimes County16952Under 10
Jasper County16851Under 10
Austin County16452Under 10
Hale County15649Under 10
Titus County15246Under 10
Bee County1424612
Kleberg County13548Under 10
Howard County1334010
San Jacinto County12641Under 10
Palo Pinto County12538Under 10
Cass County11632Under 10
Gillespie County1113212
Milam County10028Under 10
Aransas County9323Under 10
Fayette County9222Under 10
Uvalde County9223Under 10
Llano County7710Under 10
Shelby County77Under 10Under 10
Gaines County71Under 10Under 10
Lampasas County68Under 10Under 10
Panola County68Under 10Under 10
Bandera County66Under 10Under 10
Montague County66Under 10Under 10
Colorado County65Under 10Under 10
Houston County65Under 10Under 10
Lavaca County65Under 10Under 10
Limestone County65Under 10Under 10
Moore County65Under 10Under 10
Burleson County64Under 10Under 10
DeWitt County64Under 10Under 10
Freestone County64Under 10Under 10
Frio County64Under 10Under 10
Gonzales County64Under 10Under 10
Gray County64Under 10Under 10
Hockley County64Under 10Under 10
Jones County64Under 10Under 10
Tyler County64Under 10Under 10
Willacy County64Under 10Under 10
Calhoun County63Under 10Under 10
Hutchinson County63Under 10Under 10
Andrews County62Under 10Under 10
Eastland County61Under 10Under 10
Lee County60Under 10Under 10
Young County60Under 10Under 10
Bosque County59Under 10Under 10
Deaf Smith County59Under 10Under 10
Falls County58Under 10Under 10
Robertson County56Under 10Under 10
Scurry County55Under 10Under 10
Karnes County54Under 10Under 10
Leon County54Under 10Under 10
Blanco County52Under 10Under 10
Callahan County52Under 10Under 10
Camp County52Under 10Under 10
Comanche County52Under 10Under 10
Dawson County52Under 10Under 10
Jackson County52Under 10Under 10
Lamb County52Under 10Under 10
Live Oak County52Under 10Under 10
Madison County52Under 10Under 10
Morris County52Under 10Under 10
Newton County52Under 10Under 10
Nolan County52Under 10Under 10
Pecos County52Under 10Under 10
Rains County52Under 10Under 10
Red River County52Under 10Under 10
Reeves County52Under 10Under 10
Terry County52Under 10Under 10
Trinity County52Under 10Under 10
Ward County52Under 10Under 10
Wilbarger County52Under 10Under 10
Zapata County52Under 10Under 10
Franklin County49Under 10Under 10
Clay County47Under 10Under 10
Somervell County43Under 10Under 10
Sabine County40Under 10Under 10
Marion County38Under 10Under 10
Parmer County36Under 10Under 10
Ochiltree County35Under 10Under 10
Brewster County34Under 10Under 10
Jack County33Under 10Under 10
Runnels County33Under 10Under 10
Zavala County33Under 10Under 10
Duval County32Under 10Under 10
Archer County31Under 10Under 10
Stephens County31Under 10Under 10
Mitchell County27Under 10Under 10
Hamilton County24Under 10Under 10
Dimmit County18Under 10Under 10
Coleman County11Under 10Under 10
Dallam CountyUnder 10Under 10Under 10
San Augustine CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1333%16%
Week of Oct 2032%16%
Week of Oct 2732%15%
Week of Nov 331%15%
Week of Nov 1031%16%
Week of Nov 1731%16%
Week of Nov 2432%16%
Week of Dec 130%16%
Week of Dec 831%16%
Week of Dec 1531%16%
Week of Dec 2231%15%
Week of Dec 2931%15%
Week of Jan 531%15%
Week of Jan 1231%16%
Week of Jan 1931%16%
Week of Jan 2631%16%
Week of Feb 230%16%
Week of Feb 930%16%
Week of Feb 1630%17%
Week of Feb 2331%16%
Week of Mar 231%16%
Week of Mar 931%16%
Week of Mar 1631%16%
Week of Mar 2332%16%
Week of Mar 3032%16%
Week of Apr 631%16%
Week of Apr 1331%16%
Week of Apr 2032%16%
Week of Apr 2732%16%
Week of May 432%16%
Week of May 1132%17%
Week of May 1832%17%
Week of May 2533%16%
Week of Jun 132%17%
Week of Jun 832%17%
Week of Jun 1531%17%
Week of Jun 2232%17%
Week of Jun 2932%17%
Week of Jul 632%16%
Week of Jul 1332%17%
Week of Jul 2032%17%
Week of Jul 2732%16%
Week of Aug 331%16%
Week of Aug 1031%16%
Week of Aug 1731%16%
Week of Aug 2432%16%
Week of Aug 3132%16%
Week of Sep 732%16%
Week of Sep 1432%16%
Week of Sep 2132%17%
Week of Sep 2832%16%
Week of Oct 532%16%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Care

  • Education

  • Work

  • Legal help

  • Safety

See the numbers for every kind of help
FoodHousingHealthMoneyCareEducationWorkLegal helpSafety
Week of Oct 134741,887191457Under 10Under 109035043
Week of Oct 205071,788189463Under 10Under 109837044
Week of Oct 275361,736184463Under 10Under 1010238144
Week of Nov 35651,660182455Under 10Under 1010539047
Week of Nov 105891,586177462Under 10Under 1010640648
Week of Nov 176011,548179462Under 10Under 1011141650
Week of Nov 245991,529182456Under 10Under 1011842151
Week of Dec 15921,501188449Under 10Under 1012944054
Week of Dec 85911,494188449Under 10Under 1013643657
Week of Dec 155711,476195461Under 10Under 1013843657
Week of Dec 225361,495196483Under 10Under 1014243448
Week of Dec 294851,519202511Under 10Under 1014542945
Week of Jan 54331,548211541Under 10Under 1014442443
Week of Jan 123841,558215573Under 10Under 1014741638
Week of Jan 193771,534202618Under 10Under 1013941339
Week of Jan 263571,509199681Under 10Under 1013041539
Week of Feb 23551,491193744Under 10Under 1012441142
Week of Feb 93471,463184818Under 10Under 1011540443
Week of Feb 163461,449177859Under 10Under 1010840446
Week of Feb 233601,491179846Under 10Under 1010541245
Week of Mar 23741,511179840Under 10Under 1010043047
Week of Mar 93851,552181834Under 10Under 109643646
Week of Mar 163931,617182854Under 10Under 109543044
Week of Mar 234021,676182885Under 10Under 109541445
Week of Mar 304091,744185934Under 10Under 109940242
Week of Apr 64171,817183987Under 10Under 1010137939
Week of Apr 134311,876185989Under 10Under 1010136437
Week of Apr 204371,892181864Under 10Under 109937242
Week of Apr 274411,899182736Under 10Under 109638045
Week of May 44461,937180602Under 10Under 109839151
Week of May 114531,902175476Under 10Under 109539553
Week of May 184621,941175461Under 10Under 109839249
Week of May 254661,944176456Under 10Under 109538047
Week of Jun 14791,911178461Under 10Under 1010137745
Week of Jun 84871,912178457111010237043
Week of Jun 154951,957178462131810336741
Week of Jun 224791,934180470122610438040
Week of Jun 294631,944183468134310938140
Week of Jul 64451,933185454135711037639
Week of Jul 134351,957191458136910938138
Week of Jul 204471,908188464156710437841
Week of Jul 274491,896188470156810237841
Week of Aug 34401,90318946417689139345
Week of Aug 104521,92519146017698938843
Week of Aug 174651,93818846018588637943
Week of Aug 244921,88418745715438636944
Week of Aug 315121,91818446014288535744
Week of Sep 75301,94417846614188533742
Week of Sep 145491,925178466Under 10Under 108132743
Week of Sep 215351,922184455Under 10Under 108733643
Week of Sep 285171,913186454Under 10Under 109033943
Week of Oct 54431,718168422Under 10Under 108131538

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, through the Western Pennsylvania Regional Data Center. Checked October 10, 2026. License: CC BY. Read it: 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023)
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, November 13, 2025. Read it: States scramble to send full SNAP food benefits to millions of people after government shutdown ends
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), February 9, 2026. Read it: Using 211 Data to Gauge Eighth District Economic Conditions
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026. Read it: Eviction Tracking System: Version 3.0, all sites monthly data
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, May 8, 2025. Read it: A New Baseline: Changes to Our Eviction Metrics
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), March 9, 2023. Read it: Preliminary Analysis: Eviction Filing Patterns in 2022
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release. Centers for Medicare & Medicaid Services (CMS), September 25, 2026. License: U.S. Government Works. Read it: State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS). Checked October 10, 2026. Read it: Dates and deadlines for 2027 health insurance
  9. 9. Washington health insurance marketplace. healthinsurance.org, October 5, 2026. Read it: Washington health insurance marketplace
  10. 10. 2025 filing season statistics. IRS Newsroom, 2025. Read it: 2025 filing season statistics
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, January 29, 2026. Read it: Working Families Tax Credit application window opens Feb. 1
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, December 29, 2025. Read it: Working Families Tax Credit Program, 2025 Report to the Legislature
  13. 13. IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15. IRS, October 28, 2016. Read it: IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, January 8, 2026. Read it: You can begin filing your taxes on Jan. 26 this year
  15. 15. ETA 539 weekly claims data, by state. U.S. Department of Labor, Employment and Training Administration. Checked October 10, 2026. Read it: ETA 539 weekly claims data, by state
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, October 8, 2026. Read it: Unemployment Insurance Weekly Claims news release
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, September 24, 2026. Read it: Education Department opens 2027-28 FAFSA early, marking program's earliest launch
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), November 20, 2020. Read it: The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, March 28, 2023. Read it: #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature. Checked October 10, 2026. Read it: WAC 480-100-143 Winter low-income payment program
  21. 21. LIHEAP. Washington State Department of Commerce. Checked October 10, 2026. Read it: LIHEAP
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), September 20, 2023. Read it: Nearly 1 million assistance calls made to 211 in August
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, March 31, 2026. Read it: 211 helpline data reveals most pressing U.S. community needs (2025 data)
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. Read it: The Facts About 211: 2025 Impact Snapshot
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, March 26, 2025. Read it: 211 helpline data reveals most pressing U.S. community needs (2024 data)
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), September 9, 2023. Read it: Calls to 211 helpline rise in August to the highest level of 2023