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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Virginia asked most about Housing (52%), then Money (16%) and Food (13%). Rising fastest from the week before: Health, up 7%.

Choose what to show

Time

Virginia, Oct 13, 2025 to Oct 11, 2026

Questions
About 50,000Demo data

▲ +1% vs the week before

Needed help this week
About 14,000Demo data
Unmet needNo program and no listed place nearby fit
About 6,600Demo data

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and otherTotal
Week of Oct 1312753148119Under 1020Under 10Under 10941
Week of Oct 2013851045123Under 1020Under 10Under 10935
Week of Oct 2714249744123Under 1022Under 10Under 10934
Week of Nov 315948841115Under 1022Under 10Under 10932
Week of Nov 1017048241117Under 1022Under 10Under 10942
Week of Nov 1717347341117Under 1023Under 10Under 10939
Week of Nov 2416647143120Under 10Under 10Under 10Under 10938
Week of Dec 117047447123Under 10Under 10Under 10Under 10962
Week of Dec 817147248123Under 1027Under 10127968
Week of Dec 1516447448123Under 1028Under 10127964
Week of Dec 2214749650131Under 1031Under 10Under 10975
Week of Dec 2913151250142Under 1032Under 10Under 10984
Week of Jan 511154053149Under 1033Under 10Under 101,003
Week of Jan 129655254159Under 1034Under 10Under 101,011
Week of Jan 199454251177Under 1031Under 10Under 101,009
Week of Jan 269153851196Under 1028Under 10Under 101,015
Week of Feb 28952948208Under 1026Under 10Under 101,012
Week of Feb 98751545226Under 10Under 10Under 10Under 101,002
Week of Feb 168751147233Under 10Under 10Under 10Under 101,009
Week of Feb 238949442233Under 10Under 10Under 10Under 10993
Week of Mar 29348645236Under 1021Under 10Under 10997
Week of Mar 99648045226Under 1020Under 10Under 10988
Week of Mar 1610046847236Under 1020Under 10Under 10988
Week of Mar 2310348045245Under 1020Under 10Under 101,006
Week of Mar 3010448243264Under 1021Under 10Under 101,023
Week of Apr 610347745273Under 10Under 10Under 10Under 101,024
Week of Apr 1310648746283Under 10Under 10Under 10Under 101,043
Week of Apr 2011148348240Under 10Under 10Under 10Under 101,004
Week of Apr 2711248448207Under 1020Under 10Under 10974
Week of May 411648046169Under 1021Under 10Under 10935
Week of May 1111848444132Under 1021Under 10Under 10909
Week of May 1812248342123Under 1021Under 10Under 10897
Week of May 2512748744125Under 1020Under 10Under 10910
Week of Jun 112848339122Under 1022Under 10Under 10898
Week of Jun 813348439122Under 1022Under 10Under 10902
Week of Jun 1513448839121Under 1023Under 10Under 10908
Week of Jun 2212949543122Under 1022Under 10Under 10918
Week of Jun 2912049845123Under 1021Under 10Under 10916
Week of Jul 612249047124Under 102311Under 10923
Week of Jul 1311249348126Under 102312Under 10921
Week of Jul 2011149650121Under 102113Under 10919
Week of Jul 2711349850121Under 102113Under 10922
Week of Aug 311749548119Under 102012Under 10914
Week of Aug 1011849047122Under 101813Under 10912
Week of Aug 1712549046122Under 101612Under 10914
Week of Aug 2413449947124Under 1016Under 10Under 10929
Week of Aug 3114149847125Under 1016Under 10Under 10927
Week of Sep 714549944120Under 1016Under 10Under 10918
Week of Sep 1415150543119Under 1016Under 10Under 10924
Week of Sep 2114550746123Under 1018Under 10Under 10931
Week of Sep 2813652049124Under 1018Under 10Under 10942
Week of Oct 511246740103Under 1016Under 10Under 10821

Ranked. Kinds of help, most asked first, with the change from the week before.

  1. 01Housing25,75752% of all▲ +3%
  2. 02Money8,11916% of all▲ +1%
  3. 03Food6,43913% of all▼ -6%
  1. 04Legal help5,13010% of all▲ +4%
  2. 05Health2,3825% of all▲ +7%
  3. 06Work1,1542% of all0%
  4. 07Safety3841% of allNot enough
  5. 08Education125<1% of allNot enough
  6. 09Care35<1% of allNot enough

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing25,757+3%4,784
Money8,119+1%757
Food6,439-6%87
Legal help5,130+4%924
Health2,382+7%44
Work1,1540%18
Safety384Under 10
Education125Under 10
Care35Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationLegal help, safety and other
November 202518%51%4%13%Under 102%Under 1012%
December 202516%50%5%13%Under 103%Under 10Under 10
January 202610%54%5%17%Under 103%Under 1011%
February 20269%51%5%22%Under 102%Under 10Under 10
March 202610%48%4%24%Under 102%Under 10Under 10
April 202611%48%5%25%Under 102%Under 10Under 10
May 202613%53%5%15%Under 102%Under 1012%
June 202614%54%5%13%Under 102%Under 1011%
July 202612%54%5%13%Under 102%1%Under 10
August 202614%54%5%13%Under 102%1%Under 10
September 202616%55%5%13%Under 102%Under 1010%
October 202614%57%5%13%Under 102%Under 10Under 10
  1. 01Housing25,75752%
  2. 02Money8,11916.4%
  3. 03Food6,43913%
  4. 04Legal help, safety and other5,51411.1%
  5. 05Health2,3824.8%
  6. 06Work1,1542.3%
  7. 07Education1250.3%
  8. 08Care350.1%

Where. Questions by county in Virginia.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Fairfax County7,0410%
  2. 02Prince William County2,989▲ +6%
  3. 03Virginia Beach city2,752▲ +2%
  4. 04Loudoun County2,7290%
  5. 05Chesterfield County2,377▲ +2%
  6. 06Henrico County2,0400%
  7. 07Chesapeake city1,547▼ -3%
  8. 08Arlington County1,457▲ +4%
  9. 09Richmond city1,427▲ +4%
  10. 10Norfolk city1,3780%
  11. 11Newport News city1,1030%
  12. 12Stafford County1,0200%
  13. 13Alexandria city9560%
  14. 14Spotsylvania County9090%
  15. 15Hampton city8310%
See the numbers: County
CountyQuestionsThis weekUnmet
Fairfax County7,0412,3021,222
Prince William County2,989988490
Virginia Beach city2,752912432
Loudoun County2,729898431
Chesterfield County2,377800377
Henrico County2,040674334
Chesapeake city1,547481263
Arlington County1,457455248
Richmond city1,427456240
Norfolk city1,378437237
Newport News city1,103375171
Stafford County1,020352156
Alexandria city956337146
Spotsylvania County909325139
Hampton city831301126
Albemarle County70525693
Hanover County69324384
Suffolk city62019265
Roanoke city57716558
Montgomery County57316359
Frederick County56716053
Roanoke County56716156
Portsmouth city55815855
Rockingham County49712552
James City County47611553
Bedford County47511452
Lynchburg city45111552
Augusta County42710052
Fauquier County4179852
York County3889452
Pittsylvania County3306652
Franklin County3246152
Campbell County3225852
Culpeper County3215652
Washington County3185552
Harrisonburg city3165252
Henry County3135352
Shenandoah County3005241
Charlottesville city2815226
Manassas city2715223
Prince George County2675221
Warren County2625215
Danville city2625215
Louisa County2615217
Isle of Wight County2515211
Gloucester County24352Under 10
Orange County23052Under 10
Tazewell County2285212
Wise County19752Under 10
Botetourt County18952Under 10
Petersburg city1875211
Halifax County17952Under 10
Accomack County1735210
Caroline County17352Under 10
Pulaski County17352Under 10
Powhatan County1635210
Amherst County15752Under 10
Mecklenburg County14152Under 10
Fredericksburg city1395210
Carroll County13449Under 10
Smyth County1345012
King George County12949Under 10
Dinwiddie County12647Under 10
Fluvanna County12646Under 10
Goochland County1213910
Wythe County1204413
Winchester city12041Under 10
New Kent County10931Under 10
Staunton city9116Under 10
Fairfax city9017Under 10
Salem city8713Under 10
Russell County8612Under 10
Waynesboro city69Under 10Under 10
Page County67Under 10Under 10
Greene County66Under 10Under 10
Lee County66Under 10Under 10
Prince Edward County66Under 10Under 10
Rockbridge County66Under 10Under 10
Hopewell city66Under 10Under 10
Scott County65Under 10Under 10
Westmoreland County63Under 10Under 10
Buchanan County62Under 10Under 10
King William County62Under 10Under 10
Colonial Heights city60Under 10Under 10
Buckingham County57Under 10Under 10
Radford city57Under 10Under 10
Southampton County56Under 10Under 10
Appomattox County55Under 10Under 10
Giles County55Under 10Under 10
Manassas Park city55Under 10Under 10
Brunswick County54Under 10Under 10
Patrick County54Under 10Under 10
Bristol city54Under 10Under 10
Williamsburg city54Under 10Under 10
Clarke County53Under 10Under 10
Floyd County53Under 10Under 10
Falls Church city53Under 10Under 10
Alleghany County52Under 10Under 10
Amelia County52Under 10Under 10
Charlotte County52Under 10Under 10
Cumberland County52Under 10Under 10
Dickenson County52Under 10Under 10
Essex County52Under 10Under 10
Grayson County52Under 10Under 10
Greensville County52Under 10Under 10
Lancaster County52Under 10Under 10
Lunenburg County52Under 10Under 10
Madison County52Under 10Under 10
Middlesex County52Under 10Under 10
Nelson County52Under 10Under 10
Northampton County52Under 10Under 10
Northumberland County52Under 10Under 10
Nottoway County52Under 10Under 10
Sussex County52Under 10Under 10
Martinsville city52Under 10Under 10
Poquoson city52Under 10Under 10
Richmond County36Under 10Under 10
Mathews County14Under 10Under 10
Franklin cityUnder 10Under 10Under 10
Lexington cityUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1330%14%
Week of Oct 2030%13%
Week of Oct 2730%13%
Week of Nov 330%13%
Week of Nov 1030%14%
Week of Nov 1729%14%
Week of Nov 2430%14%
Week of Dec 129%13%
Week of Dec 829%13%
Week of Dec 1529%12%
Week of Dec 2229%13%
Week of Dec 2928%14%
Week of Jan 529%14%
Week of Jan 1230%14%
Week of Jan 1930%15%
Week of Jan 2629%13%
Week of Feb 228%14%
Week of Feb 928%14%
Week of Feb 1628%14%
Week of Feb 2328%14%
Week of Mar 229%13%
Week of Mar 929%13%
Week of Mar 1628%13%
Week of Mar 2328%13%
Week of Mar 3028%13%
Week of Apr 628%13%
Week of Apr 1329%13%
Week of Apr 2028%14%
Week of Apr 2728%14%
Week of May 428%13%
Week of May 1129%13%
Week of May 1830%13%
Week of May 2530%13%
Week of Jun 130%13%
Week of Jun 829%13%
Week of Jun 1529%13%
Week of Jun 2229%13%
Week of Jun 2929%13%
Week of Jul 629%14%
Week of Jul 1329%14%
Week of Jul 2028%15%
Week of Jul 2728%15%
Week of Aug 328%13%
Week of Aug 1029%13%
Week of Aug 1729%13%
Week of Aug 2429%13%
Week of Aug 3130%13%
Week of Sep 730%14%
Week of Sep 1430%14%
Week of Sep 2130%13%
Week of Sep 2830%13%
Week of Oct 529%13%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data

  • Food

  • Housing

  • Health

  • Money

  • Education

  • Work

  • Legal help

  • Safety

See the numbers for every kind of help
FoodHousingHealthMoneyEducationWorkLegal helpSafety
Week of Oct 1312753148119Under 102088Under 10
Week of Oct 2013851045123Under 102091Under 10
Week of Oct 2714249744123Under 102296Under 10
Week of Nov 315948841115Under 102299Under 10
Week of Nov 1017048241117Under 1022101Under 10
Week of Nov 1717347341117Under 1023103Under 10
Week of Nov 2416647143120Under 10Under 10107Under 10
Week of Dec 117047447123Under 10Under 10113Under 10
Week of Dec 817147248123Under 102711710
Week of Dec 1516447448123Under 102811512
Week of Dec 2214749650131Under 1031111Under 10
Week of Dec 2913151250142Under 1032109Under 10
Week of Jan 511154053149Under 1033108Under 10
Week of Jan 129655254159Under 1034108Under 10
Week of Jan 199454251177Under 1031106Under 10
Week of Jan 269153851196Under 1028103Under 10
Week of Feb 28952948208Under 1026104Under 10
Week of Feb 98751545226Under 10Under 1099Under 10
Week of Feb 168751147233Under 10Under 10101Under 10
Week of Feb 238949442233Under 10Under 10105Under 10
Week of Mar 29348645236Under 1021108Under 10
Week of Mar 99648045226Under 1020113Under 10
Week of Mar 1610046847236Under 1020109Under 10
Week of Mar 2310348045245Under 1020105Under 10
Week of Mar 3010448243264Under 1021101Under 10
Week of Apr 610347745273Under 10Under 1097Under 10
Week of Apr 1310648746283Under 10Under 1093Under 10
Week of Apr 2011148348240Under 10Under 1095Under 10
Week of Apr 2711248448207Under 102095Under 10
Week of May 411648046169Under 102195Under 10
Week of May 1111848444132Under 102199Under 10
Week of May 1812248342123Under 102196Under 10
Week of May 2512748744125Under 102097Under 10
Week of Jun 112848339122Under 102294Under 10
Week of Jun 813348439122Under 102293Under 10
Week of Jun 1513448839121Under 102394Under 10
Week of Jun 2212949543122Under 102294Under 10
Week of Jun 2912049845123Under 102194Under 10
Week of Jul 612249047124112398Under 10
Week of Jul 1311249348126122399Under 10
Week of Jul 2011149650121132199Under 10
Week of Jul 2711349850121132198Under 10
Week of Aug 311749548119122095Under 10
Week of Aug 1011849047122131896Under 10
Week of Aug 1712549046122121695Under 10
Week of Aug 2413449947124Under 101694Under 10
Week of Aug 3114149847125Under 101687Under 10
Week of Sep 714549944120Under 101685Under 10
Week of Sep 1415150543119Under 101682Under 10
Week of Sep 2114550746123Under 101884Under 10
Week of Sep 2813652049124Under 101887Under 10
Week of Oct 511246740103Under 101675Under 10

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, through the Western Pennsylvania Regional Data Center. Checked October 10, 2026. License: CC BY. Read it: 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023)
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, November 13, 2025. Read it: States scramble to send full SNAP food benefits to millions of people after government shutdown ends
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), February 9, 2026. Read it: Using 211 Data to Gauge Eighth District Economic Conditions
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026. Read it: Eviction Tracking System: Version 3.0, all sites monthly data
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, May 8, 2025. Read it: A New Baseline: Changes to Our Eviction Metrics
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), March 9, 2023. Read it: Preliminary Analysis: Eviction Filing Patterns in 2022
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release. Centers for Medicare & Medicaid Services (CMS), September 25, 2026. License: U.S. Government Works. Read it: State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data, September 2026 release
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS). Checked October 10, 2026. Read it: Dates and deadlines for 2027 health insurance
  9. 9. Washington health insurance marketplace. healthinsurance.org, October 5, 2026. Read it: Washington health insurance marketplace
  10. 10. 2025 filing season statistics. IRS Newsroom, 2025. Read it: 2025 filing season statistics
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, January 29, 2026. Read it: Working Families Tax Credit application window opens Feb. 1
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, December 29, 2025. Read it: Working Families Tax Credit Program, 2025 Report to the Legislature
  13. 13. IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15. IRS, October 28, 2016. Read it: IR-2016-143: Refunds claiming EITC or ACTC held until at least Feb. 15
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, January 8, 2026. Read it: You can begin filing your taxes on Jan. 26 this year
  15. 15. ETA 539 weekly claims data, by state. U.S. Department of Labor, Employment and Training Administration. Checked October 10, 2026. Read it: ETA 539 weekly claims data, by state
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, October 8, 2026. Read it: Unemployment Insurance Weekly Claims news release
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, September 24, 2026. Read it: Education Department opens 2027-28 FAFSA early, marking program's earliest launch
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), November 20, 2020. Read it: The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, March 28, 2023. Read it: #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature. Checked October 10, 2026. Read it: WAC 480-100-143 Winter low-income payment program
  21. 21. LIHEAP. Washington State Department of Commerce. Checked October 10, 2026. Read it: LIHEAP
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), September 20, 2023. Read it: Nearly 1 million assistance calls made to 211 in August
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, March 31, 2026. Read it: 211 helpline data reveals most pressing U.S. community needs (2025 data)
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. Read it: The Facts About 211: 2025 Impact Snapshot
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, March 26, 2025. Read it: 211 helpline data reveals most pressing U.S. community needs (2024 data)
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), September 9, 2023. Read it: Calls to 211 helpline rise in August to the highest level of 2023