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What people ask for

How many people ask Front Door for each kind of help, where, and when. We keep only counts. We never keep what anyone wrote or who they are.

Staff time and money savedOpen dataFor agencies

Demo dataDemo data, modeled from public data on when people look for help. Our own counts replace it as they grow.

Nothing here is a real count of people. The patterns through the year come from published government and 211 data. The size is made up.

How the demo is madeShow our own counts

Demo data. In the last 12 months, people in Wisconsin asked most about Housing (51%), then Money (17%) and Food (13%). Rising fastest from the week before: Housing, up 4%.

Choose what to show

Wisconsin, Oct 13, 2025 to Oct 11, 2026

QuestionsDemo data
34,260

▲ +1% vs the week before

Needed help this weekDemo data
10,136
Unmet needDemo dataNo program and no listed place nearby fit
4,755

Over time. Questions each week, by kind of help.

Demo data

On a phone, the chart shows the last 13. The table has every one.

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)Total
Week of Oct 13893543387Under 1012Under 10Under 10645
Week of Oct 20923553287Under 1014Under 10Under 10653
Week of Oct 271013523288Under 1014Under 10Under 10666
Week of Nov 31073413288Under 10Under 10Under 10Under 10664
Week of Nov 101133373090Under 10Under 10Under 10Under 10669
Week of Nov 171133383190Under 10Under 10Under 10Under 10673
Week of Nov 241143453287Under 10Under 10Under 10Under 10681
Week of Dec 11143483188Under 10Under 10Under 10Under 10688
Week of Dec 81143533289Under 10Under 10Under 10Under 10699
Week of Dec 151103623293Under 10Under 10Under 10Under 10705
Week of Dec 221023873495Under 10Under 10Under 10Under 10730
Week of Dec 29924073598Under 10Under 10Under 10Under 10744
Week of Jan 58042236105Under 1025Under 10Under 10753
Week of Jan 127044136109Under 1025Under 10Under 10766
Week of Jan 196743235118Under 10Under 10Under 10Under 10759
Week of Jan 266643533129Under 10Under 10Under 10Under 10767
Week of Feb 26542832145Under 10Under 10Under 10Under 10771
Week of Feb 96242032156Under 10Under 10Under 10Under 10768
Week of Feb 166540332158Under 10Under 10Under 10Under 10754
Week of Feb 236638331160Under 10Under 10Under 10Under 10738
Week of Mar 27136732158Under 10Under 10Under 10Under 10727
Week of Mar 97234932154Under 10Under 10Under 10Under 10707
Week of Mar 167433632166Under 10Under 10Under 10Under 10709
Week of Mar 237532631172Under 10Under 10Under 10Under 10701
Week of Mar 307731232176Under 10Under 10Under 10Under 10693
Week of Apr 68029632189Under 10Under 10Under 10Under 10684
Week of Apr 138228632198Under 10Under 10Under 10Under 10684
Week of Apr 208228332168Under 10Under 10Under 10Under 10648
Week of Apr 278328332138Under 10Under 10Under 10Under 10624
Week of May 48628132113Under 10Under 10Under 10Under 10604
Week of May 11852873289Under 1013Under 10Under 10588
Week of May 18842883287Under 1013Under 10Under 10584
Week of May 25902843087Under 1014Under 10Under 10583
Week of Jun 1912923087Under 1015Under 10Under 10592
Week of Jun 8932953088Under 10Under 10Under 10Under 10595
Week of Jun 15922933188Under 1016Under 10Under 10596
Week of Jun 22922943189Under 1016Under 10Under 10600
Week of Jun 29892963290Under 1016Under 10Under 10602
Week of Jul 6882953290Under 1016Under 10Under 10604
Week of Jul 13842963286Under 1016Under 10Under 10599
Week of Jul 20842993389Under 1015Under 10Under 10606
Week of Jul 27853033389Under 1014Under 10Under 10610
Week of Aug 3853013289Under 1012Under 10Under 10603
Week of Aug 10863043288Under 1012Under 10Under 10608
Week of Aug 17883043289Under 1012Under 10Under 10606
Week of Aug 24943083286Under 1012Under 10Under 10611
Week of Aug 31993073287Under 1012Under 10Under 10610
Week of Sep 71062953287Under 1012Under 10Under 10600
Week of Sep 141053003286Under 1011Under 10Under 10600
Week of Sep 211003193292Under 1012Under 10Under 10618
Week of Sep 28973323290Under 1012Under 10Under 10626
Week of Oct 5782992776Under 10Under 10Under 10Under 10545

Ranked. Kinds of help, most asked first, with the change from the week before.

Change compares the week of Sep 28 with the week of Sep 21. It shows only when both weeks have 10 or more.

See the numbers
Kind of helpQuestionsChange from the week beforeUnmet
Housing17,353+4%3,523
Money5,721-2%484
Food4,579-3%90
Legal help3,8030%630
Health1,6650%23
Work8190%Under 10
Safety232Under 10
Education65Under 10
Care23Under 10

By month. Each kind of help's share of all questions, month by month.

Demo data

See the numbers
FoodHousingHealthMoneyCareWorkEducationOther (legal help, safety)
November 202517%51%5%13%Under 102%Under 1012%
December 202515%52%5%13%Under 103%Under 1012%
January 20269%57%5%15%Under 103%Under 10Under 10
February 20269%54%4%20%Under 102%Under 1011%
March 202610%48%4%23%Under 102%Under 1012%
April 202612%43%5%26%Under 102%Under 1011%
May 202615%48%5%16%Under 102%Under 10Under 10
June 202615%49%5%15%Under 103%Under 1012%
July 202614%49%5%15%Under 103%1%Under 10
August 202615%50%5%14%Under 102%1%Under 10
September 202617%51%5%15%Under 10Under 10Under 1010%
October 202614%55%5%14%Under 10Under 10Under 10Under 10
  1. 01Housing17,35350.7%
  2. 02Money5,72116.7%
  3. 03Food4,57913.4%
  4. 04Other (legal help, safety)4,03511.8%
  5. 05Health1,6654.9%
  6. 06Work8192.4%
  7. 07Education650.2%
  8. 08Care230.1%

Where. Questions by county in Wisconsin.

Demo data

Shading

  • Most questions
  • More
  • Some
  • Fewer
  • Fewer than 10, or none

Most questions

  1. 01Milwaukee County5,640▲ +1%
  2. 02Dane County3,554▲ +3%
  3. 03Waukesha County2,558▲ +2%
  4. 04Brown County1,6610%
  5. 05Racine County1,1790%
  6. 06Outagamie County1,1690%
  7. 07Winnebago County1,0290%
  8. 08Kenosha County1,0140%
  9. 09Rock County996▲ +6%
  10. 10Washington County8380%
  11. 11Marathon County8270%
  12. 12La Crosse County7300%
  13. 13Sheboygan County7190%
  14. 14Eau Claire County6560%
  15. 15Walworth County6340%
See the numbers: County
CountyQuestionsThis weekUnmet
Milwaukee County5,6401,858979
Dane County3,5541,213591
Waukesha County2,558865400
Brown County1,661527281
Racine County1,179394198
Outagamie County1,169382188
Winnebago County1,029354143
Kenosha County1,014355166
Rock County996342149
Washington County838296128
Marathon County827293131
La Crosse County73025792
Sheboygan County719247103
Eau Claire County65620872
Walworth County63420469
Fond du Lac County61318460
St. Croix County57617562
Ozaukee County54315159
Dodge County49912755
Jefferson County48612353
Manitowoc County46411656
Wood County3979452
Portage County3889052
Chippewa County3668252
Sauk County3588352
Columbia County3376452
Calumet County3266351
Grant County3205947
Waupaca County3125845
Barron County2965532
Monroe County2875331
Dunn County2865429
Polk County2845429
Douglas County2745230
Pierce County2725223
Marinette County2655220
Shawano County2615218
Oconto County2465217
Oneida County2325214
Green County2275215
Clark County1965216
Vernon County14950Under 10
Trempealeau County1394512
Door County12942Under 10
Lincoln County10929Under 10
Juneau County9522Under 10
Waushara County8615Under 10
Iowa County7811Under 10
Vilas County7811Under 10
Adams County70Under 10Under 10
Jackson County70Under 10Under 10
Kewaunee County67Under 10Under 10
Green Lake County64Under 10Under 10
Langlade County63Under 10Under 10
Taylor County63Under 10Under 10
Sawyer County61Under 10Under 10
Richland County56Under 10Under 10
Washburn County56Under 10Under 10
Bayfield County55Under 10Under 10
Ashland County54Under 10Under 10
Burnett County54Under 10Under 10
Lafayette County54Under 10Under 10
Crawford County53Under 10Under 10
Marquette County53Under 10Under 10
Buffalo County52Under 10Under 10
Price County52Under 10Under 10
Rusk County52Under 10Under 10
Forest CountyUnder 10Under 10Under 10
Pepin CountyUnder 10Under 10Under 10

Rows that say fewer than 10 are hidden on purpose. When only one row would be hidden, a second one is hidden too, so it cannot be worked out from the total.

Urgent and unmet. The share of questions each week that needed help this week, and the share nothing fit.

Demo data

See the numbers
Needed help this weekUnmet need
Week of Oct 1330%14%
Week of Oct 2029%14%
Week of Oct 2729%14%
Week of Nov 330%13%
Week of Nov 1030%13%
Week of Nov 1730%13%
Week of Nov 2430%14%
Week of Dec 130%14%
Week of Dec 830%13%
Week of Dec 1530%14%
Week of Dec 2231%14%
Week of Dec 2931%14%
Week of Jan 532%15%
Week of Jan 1232%16%
Week of Jan 1932%16%
Week of Jan 2630%16%
Week of Feb 232%15%
Week of Feb 932%15%
Week of Feb 1631%15%
Week of Feb 2330%15%
Week of Mar 229%15%
Week of Mar 929%14%
Week of Mar 1629%14%
Week of Mar 2329%14%
Week of Mar 3029%14%
Week of Apr 628%13%
Week of Apr 1327%14%
Week of Apr 2028%14%
Week of Apr 2729%14%
Week of May 429%13%
Week of May 1129%13%
Week of May 1829%13%
Week of May 2529%13%
Week of Jun 129%14%
Week of Jun 829%14%
Week of Jun 1528%13%
Week of Jun 2230%14%
Week of Jun 2930%13%
Week of Jul 630%14%
Week of Jul 1330%13%
Week of Jul 2029%12%
Week of Jul 2729%13%
Week of Aug 329%14%
Week of Aug 1029%13%
Week of Aug 1729%13%
Week of Aug 2429%13%
Week of Aug 3129%13%
Week of Sep 730%13%
Week of Sep 1430%14%
Week of Sep 2130%14%
Week of Sep 2830%14%
Week of Oct 529%13%

Each kind of help. Questions each week for each kind of help, on its own scale.

Demo data
  • Food

  • Housing

  • Health

  • Money

  • Work

  • Legal help

See the numbers for every kind of help
FoodHousingHealthMoneyWorkLegal help
Week of Oct 138935433871264
Week of Oct 209235532871467
Week of Oct 2710135232881473
Week of Nov 31073413288Under 1076
Week of Nov 101133373090Under 1078
Week of Nov 171133383190Under 1080
Week of Nov 241143453287Under 1080
Week of Dec 11143483188Under 1082
Week of Dec 81143533289Under 1084
Week of Dec 151103623293Under 1081
Week of Dec 221023873495Under 1083
Week of Dec 29924073598Under 1083
Week of Jan 580422361052580
Week of Jan 1270441361092580
Week of Jan 196743235118Under 1079
Week of Jan 266643533129Under 1079
Week of Feb 26542832145Under 1077
Week of Feb 96242032156Under 1077
Week of Feb 166540332158Under 1076
Week of Feb 236638331160Under 1077
Week of Mar 27136732158Under 1079
Week of Mar 97234932154Under 1080
Week of Mar 167433632166Under 1081
Week of Mar 237532631172Under 1077
Week of Mar 307731232176Under 1076
Week of Apr 68029632189Under 1069
Week of Apr 138228632198Under 1068
Week of Apr 208228332168Under 1068
Week of Apr 278328332138Under 1071
Week of May 48628132113Under 1073
Week of May 118528732891376
Week of May 188428832871374
Week of May 259028430871472
Week of Jun 19129230871571
Week of Jun 8932953088Under 1070
Week of Jun 159229331881670
Week of Jun 229229431891670
Week of Jun 298929632901670
Week of Jul 68829532901673
Week of Jul 138429632861672
Week of Jul 208429933891575
Week of Jul 278530333891475
Week of Aug 38530132891271
Week of Aug 108630432881273
Week of Aug 178830432891271
Week of Aug 249430832861268
Week of Aug 319930732871264
Week of Sep 710629532871262
Week of Sep 1410530032861161
Week of Sep 2110031932921258
Week of Sep 289733232901258
Week of Oct 5782992776Under 1051

How we count. What each number means and what we keep.

A question
When someone asks Front Door their first question, our matching service sorts it: the kind of help, and whether they need it this week. We add one to the count for that kind of help, place and week.
The place
The ZIP code or county the person gave us, if they gave one. We never use an address, a city block or a phone location.
What we keep
The count, and nothing else: not the words, not a name, not an account, not a browser or network address.
Unmet need
No state or federal program fit the question well, and we list no office, nonprofit or food site for that kind of help in the person's county.
Small counts
Any count under 10 shows as fewer than 10, in the charts too. When only one count in a list would be hidden, we hide a second one too.
Not counted
The demo site, questions about Front Door itself, crisis questions and letters.
Weeks
Weeks start on Monday, in UTC. The page reads the counts again at most every 15 minutes.

Read our privacy page

How the demo is made

The demo is a model, not a count. It shows what this page will look like and the kinds of patterns to expect, until our own counts are large enough to replace it.

  • Size: the model assumes 40,000 questions a week across the country. That number is made up so the charts have something to show.
  • Kinds of help: each kind gets a share of all questions and a month by month pattern, read from the published sources below.
  • Places: each state gets its share by population (Census county estimates for 2024), and each county its share of its state.
  • Housing mixes rent help, which is steady through the year, with help paying utility bills, which rises in winter in colder states and in summer in hotter ones.
  • Urgent and unmet shares in the demo are made up, to show how those charts read.
  • A small fixed wobble keeps each week from looking drawn with a ruler. The same choice always draws the same numbers.

Search trends

We looked for Google Trends numbers for searches like food stamps, SNAP, rent help, Medicaid, child care help, utility help, unemployment, food bank and WIC, in English and Spanish. Google does not allow automated reading of its Trends pages, and Google has not published a dataset for these searches, so we did not use Trends. The demo is modeled from published government and 211 data instead, listed below.

Where each pattern comes from

Food
Food help rises in September and again in November and December, and is lowest in February. From the share of 211 requests that were about food, month by month, 2022 to 2024 (Western Pennsylvania's open 211 data, the only month-by-month 211 data we found). In November 2025 many states paid partial SNAP benefits during the federal shutdown; the model does not add that event.
Housing
Rent help peaks in January and again from August to October, with a dip in November, following eviction filings in 43 cities and counties tracked by the Eviction Lab, Tacoma among them. About a third of housing questions are about utility bills (211's national split of housing and utility requests in 2025). In colder states that part follows heating help, highest in January and February; in hotter states it follows help with electric bills, higher from spring to fall; states in between get half of each. The shapes come from 211 requests in Western Pennsylvania, where a winter shutoff ban moves electric requests to spring, so the cooling shape is rough.
Health
Medicaid and CHIP applications are steady through the year, highest in January, from CMS application data for 2018, 2019, 2024 and 2025 (the pandemic years are left out). Marketplace open enrollment, November 1 to January 15, adds to it in Washington.
Money
Money mixes steady cash help with the tax season: a quarter of it follows when people file federal returns (IRS 2025 filing season counts, most from February to April), when Washington's Working Families Tax Credit also opens. The other three quarters are kept flat, because we found no monthly pattern for cash help.
Care
Child care help climbs from May and peaks in August, before school starts, from the share of 211 requests about child care, 2022 to 2024 (Western Pennsylvania; a small sample).
Education
Education help, mostly school supplies, is about three times as high in July and August, from the share of 211 requests about education, 2022 to 2024 (Western Pennsylvania).
Work
Unemployment help peaks in January, rises again in early July and in December, and is lowest in September, from new unemployment claims (not seasonally adjusted) in every state, 2012 to 2019 and 2022 to 2025, Department of Labor.
Legal help
Legal help is close to flat through the year, from the share of 211 requests about legal help, 2022 to 2024 (Western Pennsylvania).
Safety
Safety is close to flat through the year, from 211 requests about domestic violence, 2022 to 2024 (Western Pennsylvania). National hotline research finds calls do not rise over the holidays, so the model adds no holiday spike.

How questions split between kinds of help: housing (with utilities) 48% and food 13%, from United Way's national 211 numbers for 2025 (19 million referrals). The rest is split the way 211 requests split in Western Pennsylvania in 2024, the only full breakdown we found. 211 is a phone line for local help, so Front Door's own mix will differ; our counts will show how.

Sources

  1. 1. 2-1-1 Requests/Referrals (2023-2025) and 2-1-1 Requests (2020-2023). United Way of Southwestern Pennsylvania, hosted by Western Pennsylvania Regional Data Center (WPRDC); license CC BY, historical, coverage 2020-01-01 to 2025-08-27. calendar 2024 rows, level_1/level_2 classification counts Read it
  2. 2. States scramble to send full SNAP food benefits to millions of people after government shutdown ends. Associated Press (Geoff Mulvihill, David A. Lieb), via WHYY, 2025-11-13. 42 million people on SNAP; 'about two-thirds of states had issued only partial benefits or none at all'; USDA guidance Thursday Nov 13 to issue full November allotments Read it
  3. 3. Using 211 Data to Gauge Eighth District Economic Conditions. Federal Reserve Bank of St. Louis, On the Economy (Summers-Gabr, Rodgers), 2026-02-09. Figure 3 text: food assistance requests rose in October 2025, more-substantial increases in November; data from 211 Counts dashboards for AR, IL, KY, MO, TN Read it
  4. 4. Eviction Tracking System: Version 3.0, all sites monthly data. The Eviction Lab, Princeton University (Hepburn, Haas, et al.), 2026 (file downloaded 2026-10-10). columns city, month, filings_2020, filings_avg, filings_avg_prepandemic_baseline. Download page: https://dev.evictionlab.org/eviction-tracking/get-the-data/ (no license stated; footer 'All rights reserved'; cite as Hepburn, Haas, et al., Eviction Tracking System: Version 3.0, Princeton University, 2026). Read it
  5. 5. A New Baseline: Changes to Our Eviction Metrics. The Eviction Lab, 2025-05-08. baseline moved to average of same months across 2023 and 2024 Read it
  6. 6. Preliminary Analysis: Eviction Filing Patterns in 2022. The Eviction Lab (Vallejo, Haas, Hepburn), 2023-03-09. text: Q4 decline 'follows a predictable seasonal pattern'; Jan 2022 ~78,000 filings, Aug 2022 >114,000 Read it
  7. 7. State Medicaid and CHIP Applications, Eligibility Determinations, and Enrollment Data (Performance Indicator dataset), September 2026 release. CMS (data.medicaid.gov), catalog record on data.gov, modified 2026-09-25. columns 'New Applications Submitted to Medicaid and CHIP Agencies' and 'Applications for Financial Assistance Submitted to the State Based Marketplace'; license U.S. Government Works (https://www.usa.gov/government-works); dataset id 6165f45b-ca93-5bb5-9d06-db29c692a360 Read it
  8. 8. Dates and deadlines for 2027 health insurance. HealthCare.gov (CMS), accessed 2026-10-10. 'Starting November 1, you can apply for 2027 coverage'; January 15 last day; enroll by December 15 for January 1 start Read it
  9. 9. Washington health insurance marketplace. healthinsurance.org, 2026-10-05. 'open enrollment period for 2027 coverage runs from November 1, 2026 through January 15, 2027 in Washington' Read it
  10. 10. 2025 Filing season statistics, weeks ending Jan 31, Feb 28, Mar 28, May 2, Oct 17 2025. IRS Newsroom, 2025. 'Total returns received' row. Other pages: https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-jan-31-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-feb-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-march-28-2025 , https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-2-2025 Read it
  11. 11. Working Families Tax Credit application window opens Feb. 1. Washington State Department of Revenue, 2026-01-29. window begins Feb 1, 2026 for tax year 2025; accepted through Dec 31, 2029; up to $1,330; over 675,000 refunds totaling more than $491.4 million since 2023 Read it
  12. 12. Working Families Tax Credit Program, 2025 Report to the Legislature. Washington State Department of Revenue, 2025-12-29. page 2: program begins accepting applications each year on February 1; page 3 Table 2: TY2024 approvals 284,416 (MeF 253,210, MyDOR 28,949, paper 2,257) Read it
  13. 13. IR-2016-143 (archival): refunds claiming EITC or ACTC held until at least Feb. 15. IRS, 2016-10-28. PATH Act refund hold statement Read it
  14. 14. You can begin filing your taxes on Jan. 26 this year. PBS NewsHour, 2026-01-08. 2026 filing season start Jan 26; deadline April 15 Read it
  15. 15. ETA 539 weekly claims data, ar539.csv (state-level, NSA, 1971 to present). U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance, downloaded 2026-10-10, latest week ending 2026-10-03. columns st, rptdate, c3 (initial claims). Example values: US sum week ending 2025-01-11 = 351,735 (2025 high), 2025-09-27 = 178,555 (2025 low); 2025-12-06 = 313,815; 2025-07-12 = 260,103. WA c3 week ending 2026-09-26 = 4,365. Read it
  16. 16. Unemployment Insurance Weekly Claims news release. U.S. Department of Labor, 2026-10-08. page 2 Unadjusted Data: 170,333 NSA initial claims week ending Oct 3; seasonal factors expected +8.7% from prior week. State table: Washington advance 4,814, prior week 4,534. Used to validate the CSV. Read it
  17. 17. Education Department opens 2027-28 FAFSA early, marking program's earliest launch. The National News Desk (Emma Koppelman), via KATU, 2026-09-24. form already open at StudentAid.gov; traditional opening Oct 1; previous earliest Sept 24, 2025; FAFSA Simplification Act requires availability by Oct 1 Read it
  18. 18. The Effect of Holidays on Calls to the National Domestic Violence Hotline: Comparing Average Call Volume. National Resource Center on Domestic Violence (VAWnet), 2020-11-20. description: 'the number of calls actually decreases during the holidays, including on New Year's Eve and New Year's Day' (2004-2019 data in linked PDFs, not opened) Read it
  19. 19. #CallUtilitiesNow: PUC urges consumers to contact utilities as winter termination moratorium ends March 31, 2023. Pennsylvania Public Utility Commission, 2023-03-28. 'Between December 1st and March 31st' no shutoffs to income-eligible households; electric, gas, heat-related water Read it
  20. 20. WAC 480-100-143 Winter low-income payment program. Washington State Legislature, current code, accessed 2026-10-10. 'between November 15th and March 15th' utility may not disconnect residential space heating if customer meets conditions (notify, self-certify income, apply for energy assistance, pay plan) Read it
  21. 21. LIHEAP. Washington State Department of Commerce, accessed 2026-10-10. program year Oct 1 to Sep 30; apply once per program year through local agency; income up to 150% FPL Read it
  22. 22. Nearly 1 million assistance calls made to 211 in August. The Source, Washington University in St. Louis (Neil Schoenherr), 2023-09-20. ~150,000 utility payment requests Aug 2023 (+22% vs July); Kreuter: utility payments a particular challenge in late summer Read it
  23. 23. 211 helpline data reveals most pressing U.S. community needs (2025 data). United Way Worldwide, 2026-03-31. 19 million referrals; housing 6 million, 31%; utilities 3.1 million; food 2.5 million; 27 states where housing+utilities > half Read it
  24. 24. The Facts About 211: 2025 Impact Snapshot. United Way Worldwide, 2026. housing 6M (30%), utilities 3.1M, food 2.5M; ranks #4-#7 without counts Read it
  25. 25. 211 helpline data reveals most pressing U.S. community needs (2024 data). United Way Worldwide, 2025-03-26. 16.8M requests, >18M referrals; housing 5.6M, utilities 2.9M, food 2.5M; housing+utilities 47% Read it
  26. 26. Calls to 211 helpline rise in August to the highest level of 2023. Health Communication Research Lab, Washington University in St. Louis (Garg, Golla, Kreuter), 2023-09-09. 872,079 calls Aug vs 785,654 Jul; ~150,000 utility payment requests (+22%); >280,000 housing (+8%) Read it