Knoxville

Local offices in Knoxville

We found these on official websites. Call before you go, since hours and places can change.

• State office

  Tennessee Department of Human Services, Knox County Office

  2700 Middlebrook Pike, Suite 200, Knoxville, TN 37921

  Help here

  • Family assistanceApply for SNAP, Families First, child care assistance, Medicaid, and TennCare.Apply online
  Call 833-772-8347DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• Housing help · City office

  Housing and Neighborhood Development

  400 Main St., Room 532-J, Knoxville, TN 37902

  Help here

  • Home repair and affordable housing programsThe city offers programs for home repairs, affordable rentals, and homebuyer help.
  Call 865-215-2865DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxvilletn.gov

• Housing help · Regional office

  Knoxville’s Community Development Corporation (KCDC)

  901 N. Broadway, Knoxville, TN 37917

  Help here

  • Public housing and rental assistanceResidents can contact KCDC about public housing and rental assistance programs.Apply online
  Call 865-403-1100DirectionsWebsite

  Last checked October 8, 2026 · Found on kcdc.org

• Utilities · Regional office

  Knoxville Utilities Board (KUB)

  Help here

  • Utility bill helpKUB customers can learn about bill payment options and assistance for utility costs.
  Call 865-524-2911Website

  Last checked October 8, 2026 · Found on kub.org

• Local office · City office

  Knoxville 311 Center for Service Innovation

  Help here

  • City service requests and informationCall 311 to ask about city services or report a problem to the city.Apply online
  Call 865-215-4311Website

  Last checked October 8, 2026 · Found on knoxvilletn.gov

• Older adults · City office

  Knoxville Senior Centers

  3109 Ocoee Trail, Knoxville, TN 37917

  Help here

  • Senior recreation and activitiesOlder adults can join activities and programs at the city’s senior centers.
  Call 865-546-1700DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxvilletn.gov

• Jobs and training · State office

  Knoxville American Job Center

  2700 Middlebrook Pike, Suite 100, Knoxville, TN 37921

  Help here

  • Job search and career helpJob seekers can get help finding work, training, and career services.
  Call 865-594-5500DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• State office

  Knoxville/Gore Road Driver Services and Reinstatement Center

  209 Gore Road, Knoxville, TN 37919

  Help here

  • Driver licenses and identificationResidents can apply for or renew a driver license or state identification card at this full-service center.
  Call 865-690-6393DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• Parks and recreation · City office

  Knoxville Parks and Recreation

  5930 Lyons View Pike, Knoxville, TN 37919

  Help here

  • Parks, recreation, and community programsResidents can find recreation programs, sports, parks, pools, and community center activities.Apply onlineRead more
  Call 865-215-1700DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxvilletn.gov

City of Knoxville website

Checked on October 8, 2026

Nonprofits that serve Knoxville

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Knox County

Knoxville is in Knox County. These county and state offices serve people there too.

• Child support · State office

  Tennessee Department of Human Services, Knox County Child Support Office

  551 W Main St, Knoxville, TN 37902

  Help here

  • Child support servicesGet help with child support services for families in Knox County.Apply online
  Call 865-862-0366DirectionsWebsite

  Last checked October 8, 2026 · Found on tn.gov

• Human services · Regional office

  East Tennessee 2-1-1

  Help here

  • Community resource referralsCall 2-1-1 to find local help with housing, food, bills, health, work, and other needs.
  Call 211Website

  Last checked October 9, 2026 · Found on uwgk.org

• Housing help · Regional office

  Knoxville-Knox County Office of Housing Stability

  405 Dante Road, Knoxville, TN 37918

  Help here

  • Housing supportFind local information and help with housing stability.
  DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxtnhousing.org

• Public health · County office

  Knox County Health Department

  140 Dameron Ave, Knoxville, TN 37917

  Help here

  • Public health servicesGet health information and connect with county public health services.
  • WICApply for nutrition help for eligible pregnant people, new parents, infants, and children under five.Apply onlineRead more
  Call 865-215-5000DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxcounty.org

• Older adults · Regional office

  CAC Office on Aging

  Help here

  • Aging servicesFind help with meals, transportation, benefits, and other services for older adults and caregivers.
  Call 865-524-2786Website

  Last checked October 8, 2026 · Found on knoxseniors.org

• Veterans · County office

  Knox County Veterans Service Office

  1000 N Central St, Knoxville, TN 37917

  Help here

  • Veterans benefits assistanceGet help preparing applications for veterans benefits and gathering supporting documents.
  Call 865-215-5645DirectionsWebsite

  Last checked October 8, 2026 · Found on knoxcounty.org

Everything in Knox County

Tennessee programs by kind of help

These are run by Tennessee and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• Legal helpFree legal help with eviction, family law, benefits and more.
• SafetyHelp with abuse at home, a safe place to stay, and crisis lines.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• HealthCare.gov

  Centers for Medicare & Medicaid Services. The federal marketplace for health insurance plans. Many people can get lower monthly costs based on their income.

  Call 1-800-318-2596
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026